Bafang M500 Broke after 1670 km :-(

[pdmx.it]

Hello, i have a big problem with the engine

See video here I think a gear broke
you hear "clicks" when the engine turns or you turn it (going with the bike in reverse)
pardon my english (thanks to google translator :-D )
With the Chinese intermediary I'm trying to start the warranty procedure and ship the engine to Poland.
But if everything goes wrong I will try to open the engine.

 

[pdmx.it]

Hello, i have a big problem with the engine

See video here I think a gear broke
you hear "clicks" when the engine turns or you turn it (going with the bike in reverse)
pardon my english (thanks to google translator :-D )
With the Chinese intermediary I'm trying to start the warranty procedure and ship the engine to Poland.
But if everything goes wrong I will try to open the engine.

 

[pdmx.it]

Nylon gear broke

Bafang M500 opened, nylon gear broke

youtube.com

 

[PitcairN]

Well that's very sad to see this, but it's not that bad afterall. New one costs like 40€ and replacement is easy. Imagine my m510 died after only 80kms! Controller stopped responding suddenly during sunday trip.

 

[pdmx.it]

Well that's very sad to see this, but it's not that bad afterall. New one costs like 40€ and replacement is easy. Imagine my m510 died after only 80kms! Controller stopped responding suddenly during sunday trip.

cabbage!
What's very bad is that I had to go DIY (open engine entirely wasting time, risking and voiding the warranty) as the Chinese seller has been chatting to me since July 23rd! 16 days have passed, from sending the engine to the official Bafang center we switched to I send you the gear but the shipment has not yet taken place!