shakazulu12
New Member
Cascade Components was working on a solution, though I haven't heard them mention it of late. They posted some images to IG a few months back and said it was coming though.
2024 Strive:ON
- Thread starter Rob Rides EMTB
- Start date
That’s ok then. , but as I have only done 200 miles without issue that’s all I can state .
Reviewers of early releases of the bike with the original latch had issues from the start .
As the above post says about the assembly of the top mount also wasn’t good on his bike and needed lock tight .
The latch and some top mounts coming loose sounds more like what the issue is.
I’m sure the factory gets feed back on the issues and maybe now lock tights the top mount along with fitting the new latch and his may well have now fixed the issue .
Time will tell In my case but I’m hopeful the issue is a none issue now for most .
There is not that many on here and other strive on owners forums with the issue when you look at the number of bikes sold .
Reviewers of early releases of the bike with the original latch had issues from the start .
As the above post says about the assembly of the top mount also wasn’t good on his bike and needed lock tight .
The latch and some top mounts coming loose sounds more like what the issue is.
I’m sure the factory gets feed back on the issues and maybe now lock tights the top mount along with fitting the new latch and his may well have now fixed the issue .
Time will tell In my case but I’m hopeful the issue is a none issue now for most .
There is not that many on here and other strive on owners forums with the issue when you look at the number of bikes sold .
Tieff
New Member
Yes, that's right and I started an email conversation with them and asked them if they could reserve one of their latches for me (look how far I'm at, pre-ordering without asking about the cost!!!). They are a bit very monosyllabic, they just repeat yes, but it will come later and you can't pre-order yet. That was three months ago. They referred me to their social media pages: when it comes, you'll find out there... nothing yet. My biggest fear is: in their testing it turned out that it's not just the latch... (see my posts above).
shakazulu12
New Member
I love their products, but they get bogged down a lot. Doesn't surprise me. I think it's mainly because the MTB suspension division is really an offshoot of their actual CNC business.
As some of the others have mentioned, mine isn't causing any issues at the moment. But I will be investing in the Cascade product whenever it becomes available just for peace of mind.
Lazy Clydesdale
New Member
How many bolts hold the upper bracket? 2 on the underside and a tiny one on the top?
Mario Antony
Active member
The upper Battery bracket is supported in total by 6 bolts (if I'm not wrong... didn't take any pictures!)
So there is 2 holding the backet to the frame, acessible by the outside.
And then there are 2 more:
2 in front (if you look inside the downtube)
2 underneath (if I recall correctly) --> these were the ones I found unbolted, and connect the bracket itself to the stainless steel adaptart that than it's connected to the bike throught the bolts you see outside on the downtube.
I found this picture hope it helps.
The highlighted bolts were found ½ and ¼ unbolted.
After all being assembled with lockthread (btw - only the outside bolts have from factory!), and assembled with a simple solution I've made and still testing, everything is working better than new!
No noise from the battery, no disconnections, nothing! Well... at least ±200km after I've made this.
So there is 2 holding the backet to the frame, acessible by the outside.
And then there are 2 more:
2 in front (if you look inside the downtube)
2 underneath (if I recall correctly) --> these were the ones I found unbolted, and connect the bracket itself to the stainless steel adaptart that than it's connected to the bike throught the bolts you see outside on the downtube.
I found this picture hope it helps.
The highlighted bolts were found ½ and ¼ unbolted.
After all being assembled with lockthread (btw - only the outside bolts have from factory!), and assembled with a simple solution I've made and still testing, everything is working better than new!
No noise from the battery, no disconnections, nothing! Well... at least ±200km after I've made this.
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Mario Antony
Active member
So in total it's really 6 bolts
Red (1) connects the bracket assy to the part that connects to the frame, which is connected using the bolts you see outisde on the downtube (black (3)]
You still have the bolts marked in Blue (2), that connects the plastic bracket to an aluminium bracket.
You need to use threadlocker on all!
You need to check the tabs that secure the plug to this assembly (broken/too much play/etc).
Note: when assembled make sure you align and make sure the bracket is moved all the way in, to reduce the distance between the upper bracket and the latch.
Lazy Clydesdale
New Member
Thanks for the details and images, I hope my forearm doesnt need to fit up the frame to do any of this..
My annoyance with Canyon is piling up. Designing and manufacturing a full sus carbon ebike clearly requires intelligence, so why do we have to fix dumb stuff?
My annoyance with Canyon is piling up. Designing and manufacturing a full sus carbon ebike clearly requires intelligence, so why do we have to fix dumb stuff?
Mario Antony
Active member
I was in that same boat...
Thing is, knowing how big companies work, and getting feed up with all BS from Commercial/Warranty, I prefer to give a try, having all know-how on more complex machinery.
Thing is:
The Stive :ON is an excellent machine on the paper
Problem is that it has 2 "father": Canyon & Bosch, and is improperly assembled.
When I say Improper, I mean the various problems I had with Headset (that was a starnut incorrectly assembled), cassete and rear derailleur (improperly torqued!), battery bracket lose, latch...
......... that's too much for something with less than a year!
After a throught inspection&correction, and applying a solution for the battery --> taraaaa! Bike is finally problem and noise free for the last 200km!
I'd say, if you aren't mechanically inclined, or haven't a really nice Bike Shop, I would prefer a bike that I could buy on a shop and not online.
BTW - I always said the bike is top notch.
If this problems were solved with all work done + solution I'm trying, then.... it's really a EXCELENT BIKE
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Mario Antony
Active member
Almost 300km, and until now, things are doing ok!
The anti-rattle battery device, is working flawlessly, and bike is much, much more silent!
Need to remove the chain to check if it cuts all noise coming from the engine (due to pedal kickback/suspension). If it does... will equate an OChain., or just live with noise! It still is less noisier than my 4stroke enduro!
If the confidence on the bike wasn't growing on me, I would never adventure myself on this ride!
55km // +1800m // 85% (750W)
Some really steep hills, that I only do with MOTO, was suprise to know I can also do it on the ebike (slower and with much higher HR... but it's doable!)
Enjoy some of the pics I took:
The anti-rattle battery device, is working flawlessly, and bike is much, much more silent!
Need to remove the chain to check if it cuts all noise coming from the engine (due to pedal kickback/suspension). If it does... will equate an OChain., or just live with noise! It still is less noisier than my 4stroke enduro!
If the confidence on the bike wasn't growing on me, I would never adventure myself on this ride!
55km // +1800m // 85% (750W)
Some really steep hills, that I only do with MOTO, was suprise to know I can also do it on the ebike (slower and with much higher HR... but it's doable!)
Enjoy some of the pics I took:
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Tieff
New Member
Wonderful pictures and a wonderful ride (as far as I can tell from the pictures and your story), congratulation.
But you make it very exciting what your secret anti-rattle battery device is.
How many km do we have to wait until you reveal it?
But you make it very exciting what your secret anti-rattle battery device is.
How many km do we have to wait until you reveal it?
Mario Antony
Active member
Sorry for being such a teasing pussy? regarding the solution, but I really want to make sure that it will work flawlessly.Wonderful pictures and a wonderful ride (as far as I can tell from the pictures and your story), congratulation.
But you make it very exciting what your secret anti-rattle battery device is.
How many km do we have to wait until you reveal it?
Imagine, that for each meter you ride, you bounce 3 times in average, due to rocks, roots, etc...
~300km is less than 1 million (900.000 to be exact!) cycles. In fatigue analysis, this is next to nothing
I just want to make sure it works... any time, with anyone.
I'm hoping that in the meanwhile, Canyon/Bosch steps up the game, and solve this on their own!
Sorry for any disapointment or breaking any expectations.
Tieff
New Member
No issue, my question was purely rhetorical (to put you under pressure
). I've already said before that I understand it (but it still gnaws at me every time I read your posts and I want to know). I'm an engineer (not for bicycles) and I also deal with these things professionally. By the way, are you an engineer too? Your little assumption about the cycles, the term "fatigue analysis" and the fact that you know that 900k cycles is nothing suggests something like that...
Mario Antony
Active member
Yep! GuiltyNo issue, my question was purely rhetorical (to put you under pressure
Jackwithoneye
New Member
Zefal crank armor XL works fine for me. It's not a tight fit, but it's fine
Just got an orange light error on my strive on crf Ltd.
I think it’s the mini controller , I have just changed the battery in it , removed the main battery and restarted the bike but it’s still there .
Any ideas ?
View attachment IMG_0362.jpeg
I think it’s the mini controller , I have just changed the battery in it , removed the main battery and restarted the bike but it’s still there .
Any ideas ?
View attachment IMG_0362.jpegLooks like the cx race Ltd motor has failed at 230 miles . The bike shop said they are waiting on a reply from Bosch but he said in nearly all cases an error code starting with 500 end up needing a new motor .
Great news that. , are other motor manufacturers as unreliable as Bosch ? I have 2 Bosch e-bikes and both needed new motors within a year and had 20 error codes between the 2 bikes .
Great news that. , are other motor manufacturers as unreliable as Bosch ? I have 2 Bosch e-bikes and both needed new motors within a year and had 20 error codes between the 2 bikes .
I have the same bike as you with the race motor & it's been fine,I've done 600 miles & the only issue I've had is the same as almost everyone else,the battery latch problem,which seems unsolved presently.
Mines going in for a service in the next couple of weeks & the mechanic there is going to raise the issue with Canyon, see if he can get any clarification on it.
I have not had the battery cut out once yet , mine did come with the new latch .
There are 2 other guys on Facebook strive on owners that had there cx race motor fail under 300km .
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Good to know,I've got the new latch,but haven't fitted it yet, thought I'd wait till the old one snaps,but I've put slapper tape on the inside of the downtube either side of the battery opposite sides of the latch so the battery is very snug,doesn't move at all laterally which I think has extended the life of the battery latch.
Another issue is the top mount were the battery fits to , lose bolts from factory
Yeah,I've heard this,I'm going ask my mechanic to address that if he can when it's in with him.
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