Tieff
Active member
So let's hope that both of you will pass the tests!
Strive:ON problems
- Thread starter hubertsk
- Start date
Tubby G
❤️🔥 Hot Stuff ❤️🔥
Tubby G
❤️🔥 Hot Stuff ❤️🔥
Just a heads up guys. My Strive:On is now ready to collect from the Canyon Service Partner Bike Shop and is fully working again. However, the issue wasn’t with the battery latch as expected. There’s another issue which Canyon are apparently aware of and are looking at ways to remedy. The top battery connection inside the downtube is susceptible to condensation & moisture, and if it collects in the battery terminal it has nowhere to drain out, therefore corroding the terminals and causing issues.
To prevent this from happening it is recommended to apply dielectric grease to the battery terminals and keep checking for the smallest sign of any corrosion every few weeks.
el.guillyt
Member
sorry for the late reply, ever since then, zero problems so far
Tieff
Active member
Yeaaaahhhhhhh, finally it is available at cascade components...
Tieff
Active member
I just bought one. 116 USD + 48.41 USD shipping to Switzerland is a bit tough. Hope it fully solves the problem and we all can forget about the latch issue. 
Hi Folks
looking at buying a strive on 750 watt, currently had a Trek rail for the last 3 years with zero problems, hopefully I won’t regret it.
Could the older Bosch (non smart) be more reliable than the new system ?
Having read about the multitude of battery connection issues I am wondering if anybody has replaced the catch mounting with a bolt in system, I can’t see me having to remove the battery that often and a couple of screws would not be an issue.
A ridgid mount would solve a few issues.
Mike
looking at buying a strive on 750 watt, currently had a Trek rail for the last 3 years with zero problems, hopefully I won’t regret it.
Could the older Bosch (non smart) be more reliable than the new system ?
Having read about the multitude of battery connection issues I am wondering if anybody has replaced the catch mounting with a bolt in system, I can’t see me having to remove the battery that often and a couple of screws would not be an issue.
A ridgid mount would solve a few issues.
Mike
Last edited:
travelinscout
New Member
I also had the dreaded battery latch disconnect issue. and I solved it with a small rebuild kit from a buddy on FB.
Works like a charm, super easy and no more issues!
Works like a charm, super easy and no more issues!
Tieff
Active member
Hi Mike,
First of all: the Strive:On is not available with the older (non-smart) Bosch system. Even if it were, it wouldn't change anything, because Canyon actually only uses the battery rail to guide the cables under the battery. The battery itself is not attached to the "rail" at all, but only to the upper contact pod and the lower latch. I would have also wanted to replace the latch with a bolt/screw connection, but that's not so easy, then you have to design a completely new mount and then you will certainly lose any warranty (whether from Canyon or Bosch, it doesn't matter).
I think (I haven't tried it yet) that Cascade Components' solution looks pretty good to finally get the problem under control (you probably lose the warranty with it too, but Cascade Components have been testing this solution for about half a year, and I've been waiting for that). I guess they wouldn't come up with this solution if the issues would still exist. Otherwise, if @Mario Antony finally tells us his solution (he also tests it extensively), I think his solution will certainly be very promising too.
The Strive:On is definitely the best e-bike I've ridden so far. Despite the problem, it's worth every cent... I think that's the general opinion here in the "problem" forum. In any case, it was voted the best e-bike under 7000 euros in the latest E-MTB magazine (The best e-mountainbike of 2024 under € 7,000 – 5 eMTBs in comparison).
I have now also ordered the Bosch Power Latch from Cascade Link and hope that this part will finally calm my bike down on the downhill.
Bike Canyon Strive ON CFR LTD.
Where or how exactly is the battery causing the noise?
Does anyone here know more and can explain it?
Thanks Marco
Bike Canyon Strive ON CFR LTD.
Where or how exactly is the battery causing the noise?
Does anyone here know more and can explain it?
Thanks Marco
travelinscout
New Member
I got two of these and they work perfectly! 5 minute install too.
Tieff
Active member
You mean you are using the "Tobias rebuild kit" which is different from the Cascade Components latch replacement?
travelinscout
New Member
Yes! I paid 20 including shipping to the US. Installed in 5 minutes and works perfectly.
Tieff
Active member
There are different positions where the battery can cause the noise. Please have a look at the STRIVE:ON POWER CUTOUTS forum from @Mario Antony and also some posts from him in this forum. He describes very well what can go wrong at the latch and the upper bracket. You'll have to check the screws and secure them with Locktite. Unfortunately my lower arms are a bit too thick, I can't reach the upper bracket with my hand without needing a surgeon to release my arm again... But if the battery is not pushed tightly enough to the upper bracket by the latch mechanism (this is when the latch is worn out or damaged over time) it has some play (mainly in the upper bracket). This can become more worse over time and finally it's so much that you can hear the battery moving. This however is already a later stage and damage of the battery contact pins is very likely. But also the upper bracket can move together with the battery if the screws are not tightened and secured correctly. So better check everything which is related to the battery latch and upper bracket. If you close the latch and you can still move the battery (even very slightly) then you'll have an issue. The point is, that the battery is not held by the Bosch rail (which is the case in other bikes) but just by the latch and the bracket... which is (I mentioned it already before) a severe design flaw in my eyes and the one who did this design should get a big slap on his a** at least!
Tieff
Active member
Heeeee @Marco0809, you already have it... Mine is still on the way... Jealousy, jealousy
Lazy Clydesdale
New Member
I wouldnt recommend this bike to anyone. These problems are an inexcusable waste of new owners' resources.
An incredibly lame flaw that doesnt get enough attention is that the maximum chainring size is insufficient except for the weakest/slowest riders, and there is nothing we can do about it.
Tieff
Active member
The stock chainring size is 36t, which works pretty well for me without me calling myself a weak/slow rider, but as we all know, that's relative.
Tieff
Active member
I finally got it. It got stuck at customs for a bit... well, Swiss customs... Of course with the four screws for the battery (in case anyone is worried about that). Looks good and the quality is OK, as expected. Dilbert also took a look at it and thinks it's great. I'll keep you updated on how it holds up in tough use.
I sympathise with the owners especially since the bike rides so well; but if they expect a better design of the bosch battery clamp will solve the problem I fear they will be disappointed.
I have no doubt re-designed, or 3rd party versions of the clamp, will last longer, but having followed the thread on this problem, I am convinced the clamp is a victim rather than the cause of the problem.
A permanent solution needs to be one that properly secures the battery. I have 2 bikes that use the Bosch clamp, one of which has covered over 1000 miles. Neither bike has caused any problems or damage to the clamp. Both bikes use the full Bosch rail system to hold the battery however.
Just checked my Trek rail and it’s a 34 and never really noticed a problem with it other than balls out down hill on the road and then I just freewheel once I’ve beaten the gearing So a 36 should be fine for me.
Tieff
Active member
That's what I'm saying too. The Canyon Strive:On has an extremely unfortunate (to put it mildly) design when it comes to the battery mount. The 750Wh battery from Bosch weighs 4.3 kg. Hanging it not on the rail provided for it, but only on the latch, is something that no reasonably experienced engineer would even think of. I just don't know what the Canyon people were thinking and why Bosch approved something like that???
The Cascade Components Latch is a (expensive) workaround and my only hope is that Cascade Components has tested it long enough and under real-world conditions to sell it for this price. I expect a flawless product that solves the problem, even if the latch is not the (sole) cause of the problem.
Bosch is merely a supplier in this scenario so has no say in how any brand chooses to secure the battery. What is relevant however is that Bosch chose to design a complete system consisting the battery, rail, and clamp.............for a reason!
Tieff
Active member
Don't agree, Bosch is obviously a supplier! And as you say ... for a reason... they choose a specific design. So, if a bike manufacturer doesn't stick to the requirements Bosch should have a say, because that is not according to the requirements. Just compare to what happens in other branches (for instance in Automotive industry)...
How? Refuse to sell anyone a 750 Bosch battery unless they also buy the rail? Not practical.
Surely before Bosch redesigned the catch they must have been having issues even with the rail
If canyon could only get the top and bottom mount secure during assembly then the battery should be secure ?
I am assuming there is no or very little lateral movement of the battery in the down tube
If canyon could only get the top and bottom mount secure during assembly then the battery should be secure ?
I am assuming there is no or very little lateral movement of the battery in the down tube
Lazy Clydesdale
New Member
Quantity pricing, availability guarantees, and warranty parameters are all negotiation topics that canyon and bosch would have had, as industry professionals.
