Reign E+ 2022

jar2b said:
New firmware update for our smart gateway 😱
Did it but don't know what's new with it ... See you tomorrow 🙏😅
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The app sais this... Screenshot_20231202_195957_Google Play Store.jpg
 
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Rando_12345 said:
Hmmm, after 4 rides with the new coil, I now have a very clear knocking/friction when activating the shock. It happens about 2-3cm into the travel. There doesn't seem to be any obvious play in my bearings or loose bolts. Anyone ever had something like that happen to them? Asking as I would like to check other parts of the bike before removing the shock.
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Had similiar issue after swapping the shock. Solved it by loosening the lower bolt and tightening it again. Dont lock the nut on the right completely until the bolt + nut had a half or one rotations .
 
Hi All!

If I read correctly, can the 2022 Reign E+ 1 MX Pro 750Wh also be used with a 625Wh battery too?

Does it need any adjustment or another cover for the 625Wh battery or can it simply be snapped in place of the 750?

Regards,
Balazs
 
Nothing needed. 625Wh and also 500Wh work fine in this model. I'm even using the 800Wh Battery of my wifes Trance 2023.
They all have the same lenght and width, but 750wh is thicker than the others.
 
Got rid of my AXS derailleur & AXS dropper post after experiencing issues and issues, installed a new mechanical drivetrain for peace of mind & reliability, I'm done with AXS stuff for now. That GX AXS derailleur was also loud as hell and I prefer the quietness of the mechanical one that is not flopping around on impacts/rough trails.

2300km on the bike and if it wasn't for that cracked rocker link replaced under a week by Giant, no issues.

A good rear triangle/bearing service & suspension service also made the bike feel much smoother and quieter.

Installed the new parts below :
  • SRAM XX1 10-52 cassette (rainbow)
  • SRAM XX1 chain (rainbow)
  • SRAM X01 rear derailleur & shifter
  • Crankbrothers Stamp 7 Large electric blue
  • Raceface Turbine R stem turquoise
  • Oneup V2 210mm dropper with PNW Loam V2 lever
  • Custom ZEB chill chrome / rainbow decals

eMTB side 1.jpg

eMTB RD 1.jpg

eMTB Zeb 1.jpg

StemClose.jpg

RD Close.jpg
 
I have a problem that in the store they tell me that giant says it is normal....it turns out that every time I take out the battery the motor loses the personal configuration that I have adjusted....the same thing happens to you.... They changed my engine a few months ago...if I remember correctly the original engine did not have this problem...it happens to you too...you have to readjust all the personal parameters every time you remove the battery... ?
 
DOCTOR EBIKES said:
I have a problem that in the store they tell me that giant says it is normal....it turns out that every time I take out the battery the motor loses the personal configuration that I have adjusted....the same thing happens to you.... They changed my engine a few months ago...if I remember correctly the original engine did not have this problem...it happens to you too...you have to readjust all the personal parameters every time you remove the battery... ?
Click to expand...
New update cures this bug.
Do it, i was in that case and now settings stay After putting the battery off the bike
 
jar2b said:
New update cures this bug.
Do it, i was in that case and now settings stay After putting the battery off the bike
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Well, curiously, I updated a couple of weeks ago with the last update and I lost my personal data after the update... but today I tried again without updating anything and now it keeps my personal parameters... although now my problem is It is another since the new engine that they put me in has done a total reset of the kilometers on the main odometer.....a few weeks ago my new engine had approximately 500 and now it has dropped to 0 again, it currently has 80 kilometers, I am waiting for a new replacement....this is a never ending story
 
DOCTOR EBIKES said:
Well, curiously, I updated a couple of weeks ago with the last update and I lost my personal data after the update... but today I tried again without updating anything and now it keeps my personal parameters... although now my problem is It is another since the new engine that they put me in has done a total reset of the kilometers on the main odometer.....a few weeks ago my new engine had approximately 500 and now it has dropped to 0 again, it currently has 80 kilometers, I am waiting for a new replacement....this is a never ending story
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Yes , same happened to me.
Smartgateway must be reseted to apply New firmware. So settings were erased when battery off first Time after update.
 
Hi guys,
my 2022 Reign E+2 had a motor error light show. After you reboot and pedal, you can feel the motor kick for a split second before it dies and the mode light drops to 1. I took it to the bikeshop. First they replaced the speed sensor, didn't solve it. They're now calling me and saying Giant suggests replacing the battery cable, but the shop is not confident that it will solve it either and saying it may need to be sent to Giant for repair or replacement. The bike's over 2 years old so no warranty. Gut feeling, anybody think it may end any other way than me having to pay for a new motor?

Appreciate any thoughts. Thank you and a great day to all.
 
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Your error description makes me think you have got Error 6a.
Didn't the shop tell you the error code from the diagnostic tool?
 
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gaiadoSeco said:
Hi guys,
my 2022 Reign E+2 had a motor error light show. After you reboot and pedal, you can feel the motor kick for a split second before it dies and the mode light drops to 1. I took it to the bikeshop. First they replaced the speed sensor, didn't solve it. They're now calling me and saying Giant suggests replacing the battery cable, but the shop is not confident that it will solve it either and saying it may need to be sent to Giant for repair or replacement. The bike's over 2 years old so no warranty. Gut feeling, anybody think it may end any other way than me having to pay for a new motor?

Appreciate any thoughts. Thank you and a great day to all.
Click to expand...
Let them put a cable on it and see what happens. Like most bike shops they know nothing about electronics it seems. From your symptoms it would not be the battery, mode switch or speed sensor. Would likely be a problem with power from the battery or tcu to the motor or the motor itself. I had a Reign and had two motors replaced, but from stripping gears on a hard landing not this issue.
 
trailaddict said:
Your error description makes me think you have got Error 6a.
Didn't the shop tell you the error code from the diagnostic tool?
Click to expand...
Crawford919 said:
Let them put a cable on it and see what happens. Like most bike shops they know nothing about electronics it seems. From your symptoms it would not be the battery, mode switch or speed sensor. Would likely be a problem with power from the battery or tcu to the motor or the motor itself. I had a Reign and had two motors replaced, but from stripping gears on a hard landing not this issue.
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They didn't tell me the code, I just called them and the person who I've been talking to is out today. I asked his mate to try the motor on another bike to troubleshoot, they say they've got a 2023 reign with good cables, I should have an answer by tomorrow.

Thank you both!
 
Just enter the Code / SN on the FOX helpcenter Website and it will tell you everything about it: Bike Help Center | FOX

PS: This are the details from my 2024 Replacement Shock:
Description: 2024, FLOAT X2, F-S, K, 2pos-Adj, Trunnion, FOX, SRV, 205, 65, CX003, RM, Rezi BX001, Orange, Neutral Logo, AM
 
Speaking of shocks, I am sending my Novya back to get checked/serviced, the knocking got worse and worse. I think part of the issue is the eyelet is a fraction of a millimetre larger than the original, and the weird maestro mounting is causing some rattling. I could see the paint was a bit worn off the inside when I took it out.

Has anyone tried to reduce the diameter of the lower eyelet on their shock? I tried to put some tape, but it was too thick (this would just have been for a parking lot experiment). Now I am wondering it a couple layers of nail varnish would be enough to remove the play and thus rattling.

That said, after doing 2-3 rides on the stock fox float X, I really prefer the coil shock.
 
Hey all,
hope you've been doing some nice riding.

They've just fitted a new motor on my 22' reign e+2 after a 2month wait. The same day the motor broke down, I forgot to tighten the battery cover before loading the bike on the carrier and lost it while driving home, couldn't find it afterwards. I ordered a new one on the next week, which now, after the motor arrived, the lbs realized they'd ordered the wrong battery cover. Giant Portugal is now telling them the correct battery cover is out of stock. I asked them what the part number was, to see if I could search for it online, and they sent me the attached pics of the same cover from another bike. but the number shown (527-BTCVRM-0001), doesn't really return any hits on google.
Anybody know if there is another part number for the same cover I can look for? Or a shop abroad I could call for help, since in PT it's proving too much of an ordeal.

Grateful for any thoughts or ideas.

Have a great day.

2D078EFA-BDB7-47AF-A5DC-64A3D636CAC9.jpg 4E356333-37F9-46AA-BBF5-5C8635712C32.jpg 92B91553-794E-49F2-BBE1-C856A0B951E1.jpg AF92C757-D791-4DE7-8BC0-13FD138518BA.jpg
 
gaiadoSeco said:
Hey all,
hope you've been doing some nice riding.

They've just fitted a new motor on my 22' reign e+2 after a 2month wait. The same day the motor broke down, I forgot to tighten the battery cover before loading the bike on the carrier and lost it while driving home, couldn't find it afterwards. I ordered a new one on the next week, which now, after the motor arrived, the lbs realized they'd ordered the wrong battery cover. Giant Portugal is now telling them the correct battery cover is out of stock. I asked them what the part number was, to see if I could search for it online, and they sent me the attached pics of the same cover from another bike. but the number shown (527-BTCVRM-0001), doesn't really return any hits on google.
Anybody know if there is another part number for the same cover I can look for? Or a shop abroad I could call for help, since in PT it's proving too much of an ordeal.

Grateful for any thoughts or ideas.

Have a great day.

View attachment 138208 View attachment 138209 View attachment 138210 View attachment 138211
Click to expand...
www.bike-onlineshop.de

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz | E-Bike Teile | Teile / Komponenten

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz
www.bike-onlineshop.de www.bike-onlineshop.de

Not cheap but this is probably what you are looking for.
 
gaiadoSeco said:
Hey all,
hope you've been doing some nice riding.

They've just fitted a new motor on my 22' reign e+2 after a 2month wait. The same day the motor broke down, I forgot to tighten the battery cover before loading the bike on the carrier and lost it while driving home, couldn't find it afterwards. I ordered a new one on the next week, which now, after the motor arrived, the lbs realized they'd ordered the wrong battery cover. Giant Portugal is now telling them the correct battery cover is out of stock. I asked them what the part number was, to see if I could search for it online, and they sent me the attached pics of the same cover from another bike. but the number shown (527-BTCVRM-0001), doesn't really return any hits on google.
Anybody know if there is another part number for the same cover I can look for? Or a shop abroad I could call for help, since in PT it's proving too much of an ordeal.

Grateful for any thoughts or ideas.

Have a great day.

View attachment 138208 View attachment 138209 View attachment 138210 View attachment 138211
Click to expand...
Try this # 52721G90104A1
 
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