Hey guys, as already pointed out by
@trailaddict, please do report the charging or overheating issues to your Giant LBS or to Giant directly, a contact email is a few posts back in the thread.
Talking about it here of course helps raise awareness, but no more than that, doubt that Giant has someone reading forums, and even if they do they won't react to it.
The more reports Giant gets trough official channels the more pressure will be on them to send out an update that hopefully should fix the issues. I talked to my Giant LBS they told me that there is a lot of reports after the last update dated 20230906, they advised not to do any new updates until September when an update should arrive that should override everything updated so far.
Regarding the questions why to update the bike, some updates bring additional functionality, some of us(me also) were expecting that the last update would fix the power readings on third-party(I.e. Garmin) devices, but unfortunately it fuc...d up the charging etc...
If you don't want to update your bike, but want to use the phone app, there is a solution, before connecting the app and bike just turn off Data/WiFi on the phone and decline the app prompt for internet connection. That's how you don't need to update and can use the app.
Also clearing the fact I read I while back about updating, the app does not automatically by it self update your bike, you need to confirm if your self.
It is also not necessary the update is for the whole system, it can be for separate parts(motor, battery, controller, smart gateway module-the brains, app,...), unfortunately Giant only(as seen by me) provides a changelog/update notes when there is an app update, but not when there are parts updates.
The lack of update notes in my opinion is a huge NO-GO as basically they are changing the state of our property and not providing information what are the changes. If the user would have update notes he could decide if he wants or doesn't want the update. Every serious company that does OTA updates provides changelogs to their customers. When/if you guys do a report please include this request also, let's force Giant to do it.
