Fuel EXe Trek Fuel EXe Megathread!

How accommodating is TQ when it comes to replacing an engine if the warranty expired three months ago? Has anyone had any experience with this? My engine fails very often and the error code HW ERR 04B0 DRV appears.
 
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Treksurfer said:
How accommodating is TQ when it comes to replacing an engine if the warranty expired three months ago? Has anyone had any experience with this? My engine fails very often and the error code HW ERR 04B0 DRV appears.
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Don't know about the warranty but TQ has a document with the error codes HERE.

Maybe you already know this, but it states: ERR 04B0 DRV HW Drive Unit mechanical error. Check if anything is stuck or wedged in the chainring. Contact your TQ dealer if the error still occurs.
 
Hey team! My Fuel Exe is coming up to 3 years old and the battery is definitely not what it was. Did 25km and 650m vertical yesterday, and assisnt levels don't quite feel so strong, so it's probably at 60% of where it was when new, and it seems to be "falling off a cliff" quite quickly wrt to performance. First E Bike for me, and I guess this is all to be expected.
Does anyone know of any higher capacity battery that will fit our frames if I want to replace it, or does anyone know of a UK refurb centre that has handled these batteries? Thanks!
 
When swapping a shock on this frame, are folks loosening the pinch bolt and all rocker link hardware and following this torque order? Or just the 3 required shock bolts? (2 upper bolts into the shock trunnion and 1 lower bolt with the mino link).

Screenshot 2025-12-21 090627.png
 
Hi all, I'm after a small rear mudguard for my exe, used to use sicomtb but this design is not available for the exe. Can anyone recommend anything pls?

Also - what's the deal on range extenders, are most going for the bottle type (160wH) or just buying a full size second battery and swapping it out ?

cheers ;)
 
Sinkrate said:
Hi all, I'm after a small rear mudguard for my exe, used to use sicomtb but this design is not available for the exe. Can anyone recommend anything pls?

Also - what's the deal on range extenders, are most going for the bottle type (160wH) or just buying a full size second battery and swapping it out ?

cheers ;)
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To 2) Im using a range extender battery for those days where I go beyond 900 - 1000 vertical meters. I don't like to carry a big battery in my backpack.
 
Johannes said:
To 2) Im using a range extender battery for those days where I go beyond 900 - 1000 vertical meters. I don't like to carry a big battery in my backpack.
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Thanks (y) thought that most people would not be lugging a battery around with them unless at a trail centre and can swap in a car park etc.
 
Im swapping my standard RockShox shock on my 9.5 to a Float X Kashima. Can I use the current fitting or do I need a different size?
 
Sinkrate said:
Hi all, I'm after a small rear mudguard for my exe, used to use sicomtb but this design is not available for the exe. Can anyone recommend anything pls?

Also - what's the deal on range extenders, are most going for the bottle type (160wH) or just buying a full size second battery and swapping it out ?

cheers ;)
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I run a second battery for longer rides, in a proper backpack like the Evoc, you hardly notice it's there once you start riding, it's not the same as lugging a full size ebike battery around and you retain your water bottle, else you need a back or hip pack anyway to carry water if you are using a range extender. Battery swap takes 2-5 mins.
 
Johannes said:
I remove only the 3 bolts holding the shock itself when i take shock off for service..
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Hi, you should loosen the other bolts and retighten to spec in sequence as per manual to ensure your alignment of the shock is optimum. Misaligned / torsioned trunnion shocks are a very bad thing if you do a deep dive on the subject....
 
First time poster :)

I'm thinking of investing in an EXe 9.7. I currently have a great analogue gravel bike that I use for gravelling and commuting, but I want something a bit different to compliment it. I live near the Peak District, so lots of nice off-road opportunities.

Anyway, my questions. How are you finding the EXe on the road? is it easy to maintain 25kph with moderate effort in a higher assist mode??

I can currently commute 30km in around 75 mins on my gravel bike, but as a round trip it can be a bit draining and would appreciate sometimes doing it with some assistance, hence why I'm considering an eMTB. However, I'd feel a bit cheated if I couldn't get my commute time down to around an hour on an eMTB (it's an undulating route, so it's mainly the hilly sections I would look to pick time up on).

Thanks!
 
HelmholtzWatson said:
First time poster :)

I'm thinking of investing in an EXe 9.7. I currently have a great analogue gravel bike that I use for gravelling and commuting, but I want something a bit different to compliment it. I live near the Peak District, so lots of nice off-road opportunities.

Anyway, my questions. How are you finding the EXe on the road? is it easy to maintain 25kph with moderate effort in a higher assist mode??

I can currently commute 30km in around 75 mins on my gravel bike, but as a round trip it can be a bit draining and would appreciate sometimes doing it with some assistance, hence why I'm considering an eMTB. However, I'd feel a bit cheated if I couldn't get my commute time down to around an hour on an eMTB (it's an undulating route, so it's mainly the hilly sections I would look to pick time up on).

Thanks!
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I can ride my Exe at 25kph with no assistance for long periods on the flat so I’d say you’d be fine.

With it in the lowest level I can hit my 32kph limit easily on sealed roads. With some hills in the middle support level you’ll ride up hills with ease.
 
JP-NZ said:
I can ride my Exe at 25kph with no assistance for long periods on the flat so I’d say you’d be fine.

With it in the lowest level I can hit my 32kph limit easily on sealed roads. With some hills in the middle support level you’ll ride up hills with ease.
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Thanks, that's very useful. I think one of the reasons I'm drawn to the EXe is the work required by the rider. I've not owned an EMTb before, but I've hired to ride on trails around The Alps. You can go all day on those big Bosch motors and 800w batteries, but that's the problem - it's too easy. I want some work on my commute, so a bike that lets me sit in Zone 1/2 seems a better fit.

This is my commute profile. It's a really fun ride, but something that gives me the option of blasting through those hills would encourage me to commute more often.

1768798386193.png
 
Sinkrate said:
Also - what's the deal on range extenders, are most going for the bottle type (160wH) or just buying a full size second battery and swapping it out ?

cheers ;)
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… both for max flexibility - but I live close to the Alps.

On a Peaks trip last Autumn the RE + battery alone was fine - except when my buddy showed up with his FF Canyon. So it may depend on who you ride with.
 
HelmholtzWatson said:
Thanks, that's very useful. I think one of the reasons I'm drawn to the EXe is the work required by the rider. I've not owned an EMTb before, but I've hired to ride on trails around The Alps. You can go all day on those big Bosch motors and 800w batteries, but that's the problem - it's too easy. I want some work on my commute, so a bike that lets me sit in Zone 1/2 seems a better fit.

This is my commute profile. It's a really fun ride, but something that gives me the option of blasting through those hills would encourage me to commute more often.

View attachment 174507
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If you only want to commute, get a Skarper. The assist ramps up on the climbs.

FWIW, I‘m selling one (in Germany).

If you want an EXe and will use it in the Alps, you will very likely at least want an RE. The previous post about cruising speeds with/without is about right.
 
HelmholtzWatson said:
Thanks, that's very useful. I think one of the reasons I'm drawn to the EXe is the work required by the rider. I've not owned an EMTb before, but I've hired to ride on trails around The Alps. You can go all day on those big Bosch motors and 800w batteries, but that's the problem - it's too easy. I want some work on my commute, so a bike that lets me sit in Zone 1/2 seems a better fit.

This is my commute profile. It's a really fun ride, but something that gives me the option of blasting through those hills would encourage me to commute more often.

View attachment 174507
Click to expand...
The Ex-e will be perfect for what you are looking to do.
 
ragetty said:
If you only want to commute, get a Skarper. The assist ramps up on the climbs.

FWIW, I‘m selling one (in Germany).

If you want an EXe and will use it in the Alps, you will very likely at least want an RE. The previous post about cruising speeds with/without is about right.
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I also want an eMTB for general longer range/steeper climbs/off-road. I live around 50km from the middle of The peak district. When I gravel it, I take the train there and cycle back (~100km) but I want something that can tackle some of the more varied terrain.

The commuting use is a bit of a bonus and more of an additional justification for buying something I want :)
 
JP-NZ said:
I can ride my Exe at 25kph with no assistance for long periods on the flat so I’d say you’d be fine.

With it in the lowest level I can hit my 32kph limit easily on sealed roads. With some hills in the middle support level you’ll ride up hills with ease.
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If you are in UK be very careful about considering - laws differ.

In UK assistance stops at 16mph so you need to grind manually to exceed that. I regularly ride tracks / tow paths when I am linking routes with motor off and you can get above 16mph on flat but it is hard work and you notice the weight on the slightest of inclines.
 
playboater15 said:
Hey team! My Fuel Exe is coming up to 3 years old and the battery is definitely not what it was. Did 25km and 650m vertical yesterday, and assisnt levels don't quite feel so strong, so it's probably at 60% of where it was when new, and it seems to be "falling off a cliff" quite quickly wrt to performance. First E Bike for me, and I guess this is all to be expected.
Does anyone know of any higher capacity battery that will fit our frames if I want to replace it, or does anyone know of a UK refurb centre that has handled these batteries? Thanks!
Click to expand...
I just posted my spare battery on pinkbike, charged less than 20 cycles, £295 plus postage
 
Canyon Shawn said:
Well this is strange. I have my bike set up for miles, not Kilometers. But, my range estimate in High power is in kilometers, while Mid and Eco are in miles.
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The 25 looks like it might be the right number in miles so it might be just the wrong label on display. Bug anyway.
 
IanP said:
The 25 looks like it might be the right number in miles so it might be just the wrong label on display. Bug anyway.
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It’s hard to say. I could never get 25 miles on High, with the elevation I normally ride. But, the estimates are always way too high. I don’t think I could get 50 miles in Eco, even on flat ground.
 
Canyon Shawn said:
It’s hard to say. I could never get 25 miles on High, with the elevation I normally ride. But, the estimates are always way too high. I don’t think I could get 50 miles in Eco, even on flat ground.
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My wife rides entirely in eco and has done 100km on the flatfish rolling stuff near here but that's about it, maybe 10 percent left.
 
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