Energypak 625 not working or charging

[playerako]

Hi, I have a Giant Energypak 625 that is not charging, and the bike doesn't turn on with it. When I press the button, only one led lights up, and it's blinking (the first led next to the button).
I checked the voltages:
pin 1: -
pin 2: 2,5v
pin 3: 2,35v
pin 4: 2,7v
pin 5: 32,7v
pin 6: 0v

What could be the problem? (Charger and bike works perfectly with an other battery.)

 

[DaveMatthews]

Are you charging on or off the bike?

 

[playerako]

Are you charging on or off the bike?

Off the bike.

 

[DaveMatthews]

Off the bike.

Have you tried charging on the bike?
Not sure what else to suggest...

 

[playerako]

Have you tried charging on the bike?
Not sure what else to suggest...

Sadly it won't charge even if it's on the bike.

 

[Rubinstein]

Sadly not much you can do here. If it’s out of warranty then it’s a new battery required.

 

[paullin523]

There's a company in one of the Nordic countries that can repair your battery.
Each group of internal batteries are connected in series, then in parrallel. Each unit
should have similar voltage readings. The BMC controls this.
If one cell fails, the whole unit becomes unbalanced and will not function. Look into
repair rather than replace.