error

Hi, I have a Giant Energypak 625 that is not charging, and the bike doesn't turn on with it. When I press the button, only one led lights up, and it's blinking (the first led next to the button). I checked the voltages: pin 1: - pin 2: 2,5v pin 3: 2,35v pin 4: 2,7v pin 5: 32,7v pin 6: 0v What...

Hi all, I have an issue with my Giant EnergyPak 300 battery. The battery stopped working with my ebike recently. As usual, it's outside warranty and the only option from the shop is to buy a new battery. I downloaded the service manual that I found on this thread Help with Energypak battery...

Hello everyone, I’ve just bought a Giant reign e+ 2 (2022) and on my first ride I’ve kept getting this error, I’ve taken it to the bike shop and they have found no fault “could not re create the fault” has anyone had this issue ? Also the whole system seems to be turning off when riding. Any...

Hi All. I've written the below novel about my experience with power dropouts/cutouts on my Shimano Steps e7000 system. My bike is a Merida e160 5000 (2020). Hope you find it informative or whatever. I bought the bike second hand and was 100% fine for a year. I used it regularly for commuting...

Hi all, I have been using Mission Control with my 2022 Turbo Levo Carbon Comp, but since the start, the bike image never showed correctly. Is there anything I can do to correct this? If I remove the bike and add it again, what might I loose? Recorded tracks, etc.?

Hi all, just got a new Mondraker Crafty R, tried it quickly in Garden and was all good, got to our local trails and within 50m got Error 523001. Connected to app and found a bit more: Drive unit error - sensor system. Error in the speed sensor of the drive unit. Possible effects: Reduced...

I had a customer report done on my bike yesterday and noticed a 503 & 510 code for the Drive Unit, the bike has always and still is working fine but during the summer last year I had an error come up when I was on the train and forgot to turn the bike off, I think the rocking of the wheels set...

bosch purion turning on/off , does not respond to commands,i have to turn off motor by battery buton,and motor doesn t work,no error code appears

I've had no issues for a number of rides recording them using the Mission Control App on 2022 Gen 3 Turbo Levo. Then got this where the GPS track got wonky (long straight line). The odd thing is it did not count the milage in the wayward straight segment. I rode with a new TL owner today who...

Hi, I recently bought an Orbea Wild FS with bosch gen 4 motor. First couple of runs worked fine after a couple of runs kiosk display did not showed battery percentage nor speed and stopped assisting. Kept pedaling and after a while it started assisting again and it kept going on and off all the...