Reign E+ 2022

[goroncy]

Hey all,
hope you've been doing some nice riding.

They've just fitted a new motor on my 22' reign e+2 after a 2month wait. The same day the motor broke down, I forgot to tighten the battery cover before loading the bike on the carrier and lost it while driving home, couldn't find it afterwards. I ordered a new one on the next week, which now, after the motor arrived, the lbs realized they'd ordered the wrong battery cover. Giant Portugal is now telling them the correct battery cover is out of stock. I asked them what the part number was, to see if I could search for it online, and they sent me the attached pics of the same cover from another bike. but the number shown (527-BTCVRM-0001), doesn't really return any hits on google.
Anybody know if there is another part number for the same cover I can look for? Or a shop abroad I could call for help, since in PT it's proving too much of an ordeal.

Grateful for any thoughts or ideas.

Have a great day.

View attachment 138208 View attachment 138209 View attachment 138210 View attachment 138211

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz | E-Bike Teile | Teile / Komponenten

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz

www.bike-onlineshop.de

Not cheap but this is probably what you are looking for.

 

[DaveMatthews]

Check with these guys?

Giant EnergyPak Smart 800 Battery Cover

With the Giant EnergyPak Smart 800 Battery Cover you have the possibility to retrofit the new Giant EnergyPak Smart 800 e-bike battery to your…

www.ebike24.com

 

[goroncy]

Check with these guys?

Giant EnergyPak Smart 800 Battery Cover

With the Giant EnergyPak Smart 800 Battery Cover you have the possibility to retrofit the new Giant EnergyPak Smart 800 e-bike battery to your…

www.ebike24.com

That is not the cover for reign 2022.

 

[Nomad1]

Hey all,
hope you've been doing some nice riding.

They've just fitted a new motor on my 22' reign e+2 after a 2month wait. The same day the motor broke down, I forgot to tighten the battery cover before loading the bike on the carrier and lost it while driving home, couldn't find it afterwards. I ordered a new one on the next week, which now, after the motor arrived, the lbs realized they'd ordered the wrong battery cover. Giant Portugal is now telling them the correct battery cover is out of stock. I asked them what the part number was, to see if I could search for it online, and they sent me the attached pics of the same cover from another bike. but the number shown (527-BTCVRM-0001), doesn't really return any hits on google.
Anybody know if there is another part number for the same cover I can look for? Or a shop abroad I could call for help, since in PT it's proving too much of an ordeal.

Grateful for any thoughts or ideas.

Have a great day.

View attachment 138208 View attachment 138209 View attachment 138210 View attachment 138211

Try this # 52721G90104A1

 

[goroncy]

Try this # 52721G90104A1

Good finding.

 

[gaiadoSeco]

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz | E-Bike Teile | Teile / Komponenten

Giant Akku Cover Reign E+ 2 Pro 2022 schwarz

www.bike-onlineshop.de

Not cheap but this is probably what you are looking for.

Out of stock, but yes this looks like it

Try this # 52721G90104A1

I found this one before I posted the question, but picture shows the cover in 2 separate pieces, which threw me off. Looking at it again, I can see it fitting my bike.

in the meantime I called Giant Twickenham store as I will be in London working next week and they said they'd help me find the cover. If that doesn't work out, I'll be calling the stores you guys mentioned above.
Thank you very much

 

[Megavolt]

Out of stock, but yes this looks like it

I found this one before I posted the question, but picture shows the cover in 2 separate pieces, which threw me off. Looking at it again, I can see it fitting my bike.

in the meantime I called Giant Twickenham store as I will be in London working next week and they said they'd help me find the cover. If that doesn't work out, I'll be calling the stores you guys mentioned above.
Thank you very much

Giant Battery cover Reign E+ 2021/2022, 52721G90104A1

Giant Battery cover Reign E+ 2021/2022, 52721G90104A1, FREE UK Delivery, Price: £64.99. EB parts Battery cover MY21 Reign E+ 2 MX Pro GD-DS004(M)

www.giantbikespares.com

 

[Lenswide]

Hi to all!
10 months with e+2, 2022 model.
Had 2 motors for replacement. Waiting for the third. Each of these 2 motors last for 800klm roughly.
Anyone with the same issue?

 

[trailaddict]

Can you elaborate what each motor's problem was so it had to be replaced?
I had mine replaced because of overheating issues and it's been fine since then.

 

[Lenswide]

Can you elaborate what each motor's problem was so it had to be replaced?
I had mine replaced because of overheating issues and it's been fine since then.

I don’t know exactly. The first time I assumed that was these overheating issues with the old firmware. Now the motor went wrong with no overheating.

 

[Crawford919]

Hi to all!
10 months with e+2, 2022 model.
Had 2 motors for replacement. Waiting for the third. Each of these 2 motors last for 800klm roughly.
Anyone with the same issue?

Yes I also had 2 replacement motors for my Reign E. Mine broke the gears on both occasions. One was after a small drop of about 3 feet it suddenly made a big pop and the other was going over a log at speed when it did the same.

 

[Lenswide]

Yes I also had 2 replacement motors for my Riegn. Mine broke the gears on both occasions. One was after a small drop of about 3 feet it suddenly made a big pop and the other was going over a log at speed when it did the same.

Mine, on both occasions just stopped working on a gentle uphill. And without overheating.

 

[Rickster]

Mine kept overheating. Had a new motor replaced same result finally returned and refunded the entire bike. Sorry but I won't ever be knocking on Giants door anytime soon. It seems like Giant is using us for guinea pigs at our expense.

 

[Crawford919]

Mine kept overheating. Had a new motor replaced same result finally returned and refunded the entire bike. Sorry but I won't ever be knocking on Giants door anytime soon. It seems like Giant is using us for guinea pigs at our expense.

Yes I feel the same way. Had 2 Reigns and 2 Trances. 2 motors replaced on the Reigns but no real problems with the Trances. All of them had issues with not turning on after they were washed no matter how gently and I got tired of them and sold all and got 3 new Levo’s. The Levo’s are worse, riddled with electrical problems and Specialized is a pain to deal with. At least Giant fixed the problems quickly. Ebikes are hardly worth the trouble in my experience.

 

[Mrj35]

Yes I feel the same way. Had 2 Reigns and 2 Trances. 2 motors replaced on the Reigns but no real problems with the Trances. All of them had issues with not turning on after they were washed no matter how gently and I got tired of them and sold all and got 3 new Levo’s. The Levo’s are worse, riddled with electrical problems and Specialized is a pain to deal with. At least Giant fixed the problems quickly. Ebikes are hardly worth the trouble in my experience.

If all of them had issues with water ingress from washing the bike then just let the mud dry and brush it off later? I just have a few different bristle brushes that I wipe the bike with.

 

[Mrj35]

Mine kept overheating. Had a new motor replaced same result finally returned and refunded the entire bike. Sorry but I won't ever be knocking on Giants door anytime soon. It seems like Giant is using us for guinea pigs at our expense.

I'm pretty sure all manufacturers are using us as guineapigs. They probably know there's some factor of variance for issues that there willing to deal with via warranty.

 

[Nomad1]

If all of them had issues with water ingress from washing the bike then just let the mud dry and brush it off later? I just have a few different bristle brushes that I wipe the bike with.

always letting it dry and brushing it off is not the answer gentle rinsing at times and dry and lube the parts that need to be is a much better choice. Also manufactures need work toward making them better as far as water issues

 

[Mrj35]

always letting it dry and brushing it off is not the answer gentle rinsing at times and dry and lube the parts that need to be is a much better choice. Also manufactures need work toward making them better as far as water issues

Yeah fair enough. Also if you ride in an area where its clay based mud you pretty much have to wash it. Luckily the dirt is pretty loamy here.