New RideControl App

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The app is now telling me there's a bike update available.

Has anyone tried it, or know what the changes are?
 
Read somewhere that the custom settings will remain stored now with this update.
 
I haven't tried it myself yet but have read that the lights default to 'on' every time you power up with the new firmware.
 
Works fine On an MY20 running the -10 control unit.

lights now default to ON
Motor tuning seems to work.

one positive new “feature” it so slippery where I ride that I probably wheel spin badly once per ride minimum, which always resulted in a red light of death with LED 3 indicating speed sensor failure and needing a reboot. Infuriating of on a technical climb when it happens.

Now you get the light, but retain assistance and just can’t change power levels until you reboot.
Did a whole 500ft uphill today with it flashing at me. FAR, FAR, Better!
 
Tried the update today, with Eco mode set to 50% and it worked a treat. 16.5 miles, 1500+ feet of climbing, some bits boggy and it used 27% of the battery, just dropped from five battery lights to four towards the end, so definitely a lot more economical than before. :)
 
cappuccino34 said:
Tried the update today, with Eco mode set to 50% and it worked a treat. 16.5 miles, 1500+ feet of climbing, some bits boggy and it used 27% of the battery, just dropped from five battery lights to four towards the end, so definitely a lot more economical than before. :)
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Finally, we turn a corner. ??
They will probably remove all these positives when they fix the ? error.

I genuinely may never update mine again. ?
 
Which idiot decided to have the lights switch on by default!? I don't even have lights yet I don't like the idea of battery power being wasted. Out in freezing conditions today I had to waste my time removing gloves so I could operate the unresponsive light switch! Oh, and the app stops working after the bike power times out rendering any route recording impossible. Highly evident that just like Version 1, the current version of Ride Control is written by people who have never ridden a MTB in their lives. Pathetic!
 
Trancer said:
Which idiot decided to have the lights switch on by default!? I don't even have lights yet I don't like the idea of battery power being wasted. Out in freezing conditions today I had to waste my time removing gloves so I could operate the unresponsive light switch! Oh, and the app stops working after the bike power times out rendering any route recording impossible. Highly evident that just like Version 1, the current version of Ride Control is written by people who have never ridden a MTB in their lives. Pathetic!
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It's just a bug I'm sure.
 
Trancer said:
Which idiot decided to have the lights switch on by default!? I don't even have lights yet I don't like the idea of battery power being wasted. Out in freezing conditions today I had to waste my time removing gloves so I could operate the unresponsive light switch! Oh, and the app stops working after the bike power times out rendering any route recording impossible. Highly evident that just like Version 1, the current version of Ride Control is written by people who have never ridden a MTB in their lives. Pathetic!
Click to expand...
The lights being 'on' won't use any power; yes there's an extra LED illuminated, which will use next to nothing but the others are dimmed anyway.

As for the nav app, I just stream the bike data to my nav (OS Trail 2 Bike) and it connects automatically when the bike is powered up.
 
cappuccino34 said:
The lights being 'on' won't use any power; yes there's an extra LED illuminated, which will use next to nothing but the others are dimmed anyway.

As for the nav app, I just stream the bike data to my nav (OS Trail 2 Bike) and it connects automatically when the bike is powered up.
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I don't disagree with your first paragraph. No lights will probably mean no current draw but why have it in the first place.
Regarding your second paragraph, using a secondary app completely negates the worth of Ride Control.
 
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Trancer said:
I don't disagree with your first paragraph. No lights will probably mean no current draw but why have it in the first place.
Regarding your second paragraph, using a secondary ap completely negates the worth of Ride Control.
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How is it going to use battery power with no current draw? It won't.

And, absolutely obviously, if the bike turns itself off its going to stop communicating with the app.

My gripe was that it wouldn't work with the bike as a tuning tool, because no other app does that, but there's a zillion nav options that are better in most, if not all, ways.
 
04fuxake said:
As a programmer myself, I wouldn't make that judgement. We don't know what difficulties they have in developing the app.
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As a programmer myself I'm fully aware of what default options are available. But we can disregard my opinion completely and just note that previous versions of the app did not switch lights on by default.
 
Trancer said:
As a programmer myself I'm fully aware of what default options are available. But we can disregard my opinion completely and just note that previous versions of the app did not switch lights on by default.
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Seems like we're all programmers then?
 
cappuccino34 said:
How is it going to use battery power with no current draw? It won't.
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My main concern it that there is now a live cable not attached to anything rattling around in there now. although if water got that far up, you'd have other things to worry about
 
andyb2 said:
My main concern it that there is now a live cable not attached to anything rattling around in there now. although if water got that far up, you'd have other things to worry about
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It's got silicone caps on the connectors, and it's only 6v anyway.
Water ingress into everything else is a bigger problem.
I always change the assistance level when I power up anyway because the automatic level adjustment is awful. So turning the lights off at the same time is no issue.

Ideally, I'd prefer 'current settings' to be saved into non volatile memory when the bike is shut down to be retrieved on power up. Everybody's happy then.
 
Nobody wants to admit this app even exist.
It's a huge failure.

I'm sure Giant has a cohesive strategy going forward, but their failure to aggressively occupy this new territory, leaves me mystified.
 
andyb2 said:
although if water got that far up, you'd have other things to worry about
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I have bad news for you my friend, there is a connector for the rear lights right down in the bottom bracket area too. LOL

I really wouldn’t worry about it though as the chap above says it’s the rest of the electrics are the problem not the lighting.

Incidentally, I have found a positive in this new firmware bug.?

If I switch the lights off manually, then for the rest of the ride I know for a fact whether the bike has ever powered it self down and back up again as the lights LED will be back on.

I had that issue with the MY19. Used to reboot mid-ride. Infuriating. ?
 
DrStupid said:
Nobody wants to admit this app even exist.
It's a huge failure.

I'm sure Giant has a cohesive strategy going forward, but their failure to aggressively occupy this new territory, leaves me mystified.
Click to expand...

FYI - I am not a programmer. How is it a failure? It works fine on my bike (2020) and has since ownership (June 2020 - 2000km). The light on at start up is probably a safety feature.....lights on automatically. A quick press of the button, even in thick gloves, is hardly a chore to switch it off.
 
7869hodgy said:
FYI - I am not a programmer. How is it a failure? It works fine on my bike (2020) and has since ownership (June 2020 - 2000km). The light on at start up is probably a safety feature.....lights on automatically. A quick press of the button, even in thick gloves, is hardly a chore to switch it off.
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I'm sorry but it IS a chore. The button is too small and too close to other buttons for hassle-free operation when wearing thick gloves.

I agree, the default to on is probably considered by some to be a "safety" feature but anyone needing confirmation that their lights are on is beyond help anyway.
 
7869hodgy said:
FYI - I am not a programmer. How is it a failure? It works fine on my bike (2020) and has since ownership (June 2020 - 2000km). The light on at start up is probably a safety feature.....lights on automatically. A quick press of the button, even in thick gloves, is hardly a chore to switch it off.
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It's cool that yours works, and has all the features you like.

Seriously I might have taken on a bad attitude with Giant over spare parts, water ingress, and ebike apps. Otherwise, I do love my bikes and would do it again.

I am calling out Gaint, to be creative! Lead the way, Imagine.

The fact that I had to wait almost a year to get an app that would connect, is a good place to start describing failure, from my point of veiw.

To be honest, I lost interest in the app, and this is the greatest measure of failure I can point out.

There is nothing interesting in the app. No dial a workout heart rate manager, No plan a ride battery management tool, no cool statistics to analyze the rides. Nothing to see here.

For the first 16 months, I didn't even have an odometer. Lol?.

Giant has no vison when it comes to the application side if the ebike world, this seems obvious to me?
 
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Evolution Stu said:
That damn App REMOVED the only feature the 2020 had over the 2019 model.
AUTO MODE! It took them from April to December (IIRC) to fix it.

Now that was a bloody epic failure surely?
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Elaborate.....

When new (May 2020) mine booted up in eco mode I think, but the app required it to be updated and now it boots in auto mode, which I don't like.

We didn't bother updating the wife's because she didn't want the faff of adjusting it every time she turned it on.
 
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