AlbertCZ
Member
Anyone have the same as me? Just after last update... Before update was everything OK...
Amflow general questions and answers
- Thread starter Amflow_Support
- Start date
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- #amflow #technicalsupport
Pyr0
E*POWAH Master
Just recieved another update that just says fixed some known issues.
But still unable to view my ride data. Same error as above. App version too early.
But still unable to view my ride data. Same error as above. App version too early.
action99
Member
Same issue here: App version too early.
I guess the bug is in the App….
I guess the bug is in the App….
AlbertCZ
Member
Mail from Amflow suport:
Dear Albert,
We sincerely apologize for the inconvenience and frustration this recent update has caused you. We understand your concerns about the debugging process, and we are truly sorry that you've encountered this issue.
We have indeed become aware of this problem and our engineering team is actively addressing it. They will be back in the office on Monday to further investigate and prioritize a fix for this system issue.
To assist them in their urgent assessment, could you please provide the following screenshot? This information is crucial for us to identify and resolve your specific case.
Many thanks again for your patience and understanding.
Best regards,
Amflow Customer Support
I sent the screen what they requested.. .. waiting for further development..
Dear Albert,
We sincerely apologize for the inconvenience and frustration this recent update has caused you. We understand your concerns about the debugging process, and we are truly sorry that you've encountered this issue.
We have indeed become aware of this problem and our engineering team is actively addressing it. They will be back in the office on Monday to further investigate and prioritize a fix for this system issue.
To assist them in their urgent assessment, could you please provide the following screenshot? This information is crucial for us to identify and resolve your specific case.
- Display Serial Number (SN) Screenshot:
Please provide a complete screenshot of your display's Serial Number (SN) page. You can find this by navigating to:
Settings > General > About Device on your display.
Many thanks again for your patience and understanding.
Best regards,
Amflow Customer Support
I sent the screen what they requested.. .. waiting for further development..
amibumping
New Member
Yep, having those too after latest update
Albertocsoares
Active member
Is your Avinox phone app on the latest version? It looks like there may be an incompatibility between the phone app and the latest bike software version.
beutelfuchs
Active member
I got the same. It went away after few times switching off/on. I hope this doesnt catch me mid ride one day!
hc-hardy
Member
Had the also an issue after updating on Firday. Battery not offical error message code 0x27030021, but the bike works fine
hc-hardy
Member
Done the software update yesterday, now no more battery errors.....
TheKaiser
Active member
Wow, that is concerning! It is an odd place for a crack. It is near the heavily stressed mount area where the upper link connects to the frame, but usually if the mount can't handle bottoming events the crack runs around the mount, not vertically up the seat tube. Having said that, I have seen a vertical seat tube crack or 2 before on other brands of bike, so it's not totally unheard of, and we also don't know what their layup schedule is for their carbon plies. It could be that there is some sort of an overlap in that area that didn't get sufficiently overlapped, or something like that, so it ended up being the weakest point in the chain and took too much stress as a result. Have Amflow given any indication of how they will be handling the issue yet?
AlbertCZ
Member
No, Amflow support recommends make an udpate to latest firmware 01.03.0217, I did it already in the meantime, but no change. All rides recorded after update 01.03.0216 are not possible to open and sync to Strava.. Shit....
Update from today (Tuesday 23rd)
I have another observation - after last updating to 01.03.0217 data recording stopped working entirely. I went out on a ride and started data recording, just like I’ve done a thousand times before. Everything seemed fine; when I finished the ride, I stopped the recording and confirmed it - just like I’ve done many times before. And that’s it... Data didn’t transfer from the bike to the app on my phone. I tried everything possible and impossible, to no avail - simply nothing… The ride just disappeared… So I have to say that since the last update, instead of fixing bugs, they’ve just been piling up. This is really crazy and frustrating, instead of improvements, it’s getting worse and worse. It’s one big mess, and data recording has now become completely non-functional.
Last edited:
niceness
New Member
- Mar 30, 2026
- 6
- 1
had that happen as well - then deleted the rides that couldn't be opened and started a new (very small) ride just to check and it worked fine - was a really short ride though
AlbertCZ
Member
I tried it also. Works !! Important point is to delete all rides which are not possible to open from the list at first. After that syncing rides to the phone and Strava works..
