Amflow general questions and answers

Anyone have the same as me? Just after last update... Before update was everything OK...
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Just recieved another update that just says fixed some known issues.
But still unable to view my ride data. Same error as above. App version too early.
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Mail from Amflow suport:
Dear Albert,
We sincerely apologize for the inconvenience and frustration this recent update has caused you. We understand your concerns about the debugging process, and we are truly sorry that you've encountered this issue.
We have indeed become aware of this problem and our engineering team is actively addressing it. They will be back in the office on Monday to further investigate and prioritize a fix for this system issue.
To assist them in their urgent assessment, could you please provide the following screenshot? This information is crucial for us to identify and resolve your specific case.
  1. Display Serial Number (SN) Screenshot:
    Please provide a complete screenshot of your display's Serial Number (SN) page. You can find this by navigating to:
    Settings > General > About Device on your display.
Your cooperation in providing this helps us immensely in speeding up the resolution.
Many thanks again for your patience and understanding.
Best regards,
Amflow Customer Support

I sent the screen what they requested.. .. waiting for further development..
 
Is your Avinox phone app on the latest version? It looks like there may be an incompatibility between the phone app and the latest bike software version.
 
my new ride after the latest fix disappeared when I tried to stop and sync and the next time I started the bike I got a battery error, they need to up their software game big time
 
niceness said:
my new ride after the latest fix disappeared when I tried to stop and sync and the next time I started the bike I got a battery error, they need to up their software game big time
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Had the also an issue after updating on Firday. Battery not offical error message code 0x27030021, but the bike works fine
 
Sergey K said:
Frames from 2026, all in the size of L, 8 cases are known. I ask the support to comment on this point.



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Wow, that is concerning! It is an odd place for a crack. It is near the heavily stressed mount area where the upper link connects to the frame, but usually if the mount can't handle bottoming events the crack runs around the mount, not vertically up the seat tube. Having said that, I have seen a vertical seat tube crack or 2 before on other brands of bike, so it's not totally unheard of, and we also don't know what their layup schedule is for their carbon plies. It could be that there is some sort of an overlap in that area that didn't get sufficiently overlapped, or something like that, so it ended up being the weakest point in the chain and took too much stress as a result. Have Amflow given any indication of how they will be handling the issue yet?
 
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