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Hi everyone, My charger went bang (literally) the other day. I checked the plug fuse and it was fine. So I cracked it open but can't see any other internal fuses so am thinking I need to buy a new one. I almost soiled myself when I saw the price of the 6A Smart Charger replacement then I...

This is the first time I've run tubeless tyres. Has gone well, been doing it for about a year. Have just replaced my back tyre, it still had a lot of runny sealant in it, which I thought was great. Didn't know what to do with it so just stood the old tyre up and thought it would dry out...

Went to Wind Hill bike park today. I have to say it was excellent, really enjoyed it. Must have got 30-40 runs in. So before I start, I have to say I’m more of a fast flowing bermy single track kind of guy as opposed to jumper, I don’t mind a little air but I’m not comfortable with big ones...

Updated to the new app today (was using an old version which worked before but then stopped earlier this week). Anyway, I was a little surprised to see my battery health only reporting as 85%. Bike is a 2019 Trance e+ 2. It’s had 29 charge cycles according to the app. What galls me is that I’ve...

The fitting for the crank arm is different to my other bikes (hollow tech 2) and I’m not sure how to remove it to get access to the chain ring? Any dummies guide would be great :) Also, what tools will I need? There appears to be some sort of locking ring on it?

I’ve been searching the web and this forum but can’t find the info I’m after. I know there are only car parks there but I plan on turning up before 8am and then riding as long as my 500wh battery lasts. Does anyone know if the car park is locked overnight? If so when does it open and close...

My last 5 rides won’t upload (since 14th Aug). Is anyone else seeing this? I kept mine on Android version 1.4.3 after I had the “can’t update firmware” and “can’t connect if firmware not updated”. Is anyone else seeing this at the moment? Also, have any 2019 Trance owners gone to v1.4.5 and if...

Ok, never really done tubeless, I've never really been bothered before. However, got my first puncture on my trance e+2. Luckily it stayed up enough for me to get home in the warm and dry to fix it. First thing, the tyre was an absolute b****d to get off! In my, ahem, 40 years of fixing...

Hi, I've just bought a Trance e+2 and would like some sort of speed and distance readout. Normally I put a fairly minimalist speedo on my manual bikes (do we call them "manual" now?) but I am aware the E+ can do so much more via Bluetooth. I've seen you can get the two different displays from...

Just joining the ranks of eMTBing. Used to ride a lot, got lazy, thought about buying a motorbike, decided eMTB would be more fun, would go more places and is cheaper! Bought a Giant Trance E+2 2019 at 30%+ off so seems like a bargain. Not allowed to ride it until after Christmas though as...