Yetimans
New Member
- Feb 11, 2026
- 27
- 51
You can manage your Avinox warranty through any shop that sells bicycles with Avinox motors. If Unno ignores you, go to another shop that sells that motor. If you need external spare parts quickly, you can still get them from online shops.Stories like this concern me much more. This is from the Unno FB group
"...its Avinox. Very slow on assistance, parts, motor, battery. It seems non existent brand. Imagine your bike is sitting in the shop for more than 2-3 months and still no parts. For Unno it seems they’re ignoring emails, washing their hands when things go wrong because its not their problem specially on the avinox system..."
Mountain biking is an important hobby to me and I only have two bikes total and only one e-bike. Uptime, reliability, support are all super important to me.
I ordered a new Bosch bike.
It is true that Avinox is experiencing stock problems with spare parts due to the massive orders for its motor from brands, which will create a shortage of bicycles that will arrive in dribs and drabs and a lack of spare parts. This year, it has to manufacture 600,000 motors for bicycles alone, and on top of that, there are warranties and other costs. Let's hope it doesn't die of success.