Fazua Ride 60. Yay or Nay? Reliability Improved?

You need to set the controller from road to mtb mode in the fazua toolbox software.
 
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Can you tell me how to set this up? I've searched and searching and can't find it. Would love that ability.

Thanks!

-Rich
Just Switch to MTB Mode for the Ring Control in the Fazua toolbox. Probably you can need to Upgrade to latest firmware version
 
Can you tell me how to set this up? I've searched and searching and can't find it. Would love that ability.

Thanks!

-Rich
If you go to the Fazua Toolbox and open configuration you should see a drop down box in the control layout options. There you can change it from Urban to Mountain Bike.
 
Bad News regarding the REX

IMG_6739.jpeg
 
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I'm still happy with my Ride60 after Fazua replaced my motor and extended the warranty coverage. But I can understand how others have had multiple replacements and long downtimes that soured them on the brand though.
 
Going to be some unhappy people I think. I wonder why it was so difficult when every other brand seems to manage it?
 
Heard from Ari just a bit ago. They said this news just dropped this morning and while they don't have specifics yet they expect it'll be a discount or trade-up to the 480W battery. We'll see....
 
Going to be some unhappy people I think. I wonder why it was so difficult when every other brand seems to manage it?
Think they are prioritising addressing the reliability problems, but not sure it screams commitment to the system. Can't see many companies wanting to spec Ride 60 on their shiny new models, so not sure what the future for Fazua is looking like?
I'm lucky, motor has been great and done exactly what I wanted it to do. Maybe not using it on full power much and not doing massive climbs fully powered up has helped? But was looking forward to the range extender for big/multi day rides. Rumour is reduced price 480 battery upgrade offered, which I guess leaves you with a 430 battery as spare. Not ideal but maybe something.
 
Think they are prioritising addressing the reliability problems, but not sure it screams commitment to the system. Can't see many companies wanting to spec Ride 60 on their shiny new models, so not sure what the future for Fazua is looking like?
I'm lucky, motor has been great and done exactly what I wanted it to do. Maybe not using it on full power much and not doing massive climbs fully powered up has helped? But was looking forward to the range extender for big/multi day rides. Rumour is reduced price 480 battery upgrade offered, which I guess leaves you with a 430 battery as spare. Not ideal but maybe something.
Surely they can do two things at once? The range extender was promised at launch (?) years ago. Fazua have been owned by Porsche for several years since then, you'd think they'd have the resources to do something everyone else seems to do fairly easily. Orbea are fairly small yet have their own unique take on a range extender.
My guess is that the connection they planned turned out not to be suitable and the prospect of recalling all the bikes to fit a new charging socket (and possibly replacing all the chargers too) was just too daunting.
The step up from 430 to 480 doesn't seem like enough to be worth buying a new battery (unless it is a really good discount).
Having said this, I rarely use my range extender (Specialized Levo SL) because it means giving up the water bottle, and I would probably rather have another 10% in the frame (provided the weight penalty was very very low); but the times I have used the RE it would have really sucked not to have had it... Though even with the RE I am still only at 480Wh.
 
@Tmae- whats the current status of your motor? I just got a replacement and was happy to see a new HW version and Motor type, but now concerned that it maybe less reliable than the 2400kms I got out the first one

ike MotorMotor TypeHardware VersionDate Produced
Relay Motor #1Motor F42Aug 17/23
Relay Motor #2Motor G47Aug 03/25
Friends YT Decoy SNMotor F45Sept 11/24
 
I'm getting a new motor after about 800km. Mine was still working, but had the loose silver ring. I am apprehensive how the new one will work out. The Relay is such a great bike for me and the motor great when it works.
 
I've owned 3 bikes with the Fazua 60 drive: Shuttle SL, Heckler SL, and Ari Nebo Peal. I've sold, or am selling, all of them because the motor started failing (2 need to be replaced under warranty within 1 1/2 years). Problems ranged from motor drive not turning on (even though LED's showed full charge), power fluctuations (loss of power or bursts of power), clanking noises, to complete loss of motor drive during a ride. Repairs generally require leaving the bike in the shop for at least 2 weeks for diagnostic protocol and receiving/installing replacement motors. The local shop (which sells and services high-end bikes) says they're going to start charging for labor, even if Fazua provides hardware under warranty. I've now ridden 975 miles on a Shuttle SL/AM with the Bosch SX, which is definitely my favorite for the trails and parks I ride along Colorado's Front Range. It provides better support (60nM, 400% power amplification, 600 W), and is no noisier than the Fazua 60.
 
I've owned 3 bikes with the Fazua 60 drive: Shuttle SL, Heckler SL, and Ari Nebo Peal. I've sold, or am selling, all of them because the motor started failing (2 need to be replaced under warranty within 1 1/2 years). Problems ranged from motor drive not turning on (even though LED's showed full charge), power fluctuations (loss of power or bursts of power), clanking noises, to complete loss of motor drive during a ride. Repairs generally require leaving the bike in the shop for at least 2 weeks for diagnostic protocol and receiving/installing replacement motors. The local shop (which sells and services high-end bikes) says they're going to start charging for labor, even if Fazua provides hardware under warranty. I've now ridden 975 miles on a Shuttle SL/AM with the Bosch SX, which is definitely my favorite for the trails and parks I ride along Colorado's Front Range. It provides better support (60nM, 400% power amplification, 600 W), and is no noisier than the Fazua 60.
Thoughts on the noise of the SX motor while descending?

I’ve heard reports of loud to no noise
 
@MTcycler I hear you on being fed up with the lack of reliability of the Fazua system. I find the bosch battery a bit small personally. I usually empty my 430 and 480 wh batteries. I'm pretty impressed how much vert i get out of it: 2 days ago I did 5000ft vertical with my 480wh battery. I weigh 200lbs and did manage my battery use.

On paper the new TQ 60 looks great - similar weight, more battery options, range extender options. 200% support is enough for how i like to ride. The forthcoming Maxon also sounds great to me, but on both the reliability is unknown, of course.
 
Thoughts on the noise of the SX motor while descending?
I’ve heard reports of loud to no noise
I bought the SL/AM late August, and have not noticed any significant rattling despite riding dirt roads with tractor trail "washboards" almost daily, as well as occasional downhill runs over rocks. On another thread some guys rode the SL/AM in a Pivot demo event, and reported no rattling; looks like Bosch may have fixed the problem.
 
@MTcycler I hear you on being fed up with the lack of reliability of the Fazua system. I find the bosch battery a bit small personally. I usually empty my 430 and 480 wh batteries. I'm pretty impressed how much vert i get out of it: 2 days ago I did 5000ft vertical with my 480wh battery. I weigh 200lbs and did manage my battery use.

On paper the new TQ 60 looks great - similar weight, more battery options, range extender options. 200% support is enough for how i like to ride. The forthcoming Maxon also sounds great to me, but on both the reliability is unknown, of course.
I demo'ed the Yeti MTe with TQ HPR 60 back-to-back with the Shuttle SL/AM (with a Bosch SX still set at 60 nM peak torque); the TQ was noticeably underpowered. If you're used to the Bosch, you might be disappointed.
 
@Tmae- whats the current status of your motor? I just got a replacement and was happy to see a new HW version and Motor type, but now concerned that it maybe less reliable than the 2400kms I got out the first one

ike MotorMotor TypeHardware VersionDate Produced
Relay Motor #1Motor F42Aug 17/23
Relay Motor #2Motor G47Aug 03/25
Friends YT Decoy SNMotor F45Sept 11/24
From my experiece the late 2023 and early 2024 models (serial 034, 041) holded up the best.
These were F4, but according to Fazua the HW version code is just related to the different suppliers of the PCB and not to actual product revisions.
Also had some G units which failed early on.

I‘m at motor 9 atm, it‘s a 034 serial (= Q4 2023 unit), 1700km and counting.
Another Q4 2023 unit had 1900km and was only replaced because of motor bushings creaking, otherwise still working well.
Another early 2024 unit lasted 2700km, then it started to randomly vibrate, but was still working.
All the others (especially the 2025 units) all failed early <200km.
Over all motors now at about 7,2k km on my relay.
 
From my experiece the late 2023 and early 2024 models (serial 034, 041) holded up the best.
These were F4, but according to Fazua the HW version code is just related to the different suppliers of the PCB and not to actual product revisions.
Also had some G units which failed early on.

I‘m at motor 9 atm, it‘s a 034 serial (= Q4 2023 unit), 1700km and counting.
Another Q4 2023 unit had 1900km and was only replaced because of motor bushings creaking, otherwise still working well.
Another early 2024 unit lasted 2700km, then it started to randomly vibrate, but was still working.
All the others (especially the 2025 units) all failed early <200km.
Over all motors now at about 7,2k km on my relay.

Shoot-thanks for the info around the PCB updates....

Clearly I dont ride as much as you do...so hoping this Late G motor lasts a while
 
From my experiece the late 2023 and early 2024 models (serial 034, 041) holded up the best.
These were F4, but according to Fazua the HW version code is just related to the different suppliers of the PCB and not to actual product revisions.
Also had some G units which failed early on.

I‘m at motor 9 atm, it‘s a 034 serial (= Q4 2023 unit), 1700km and counting.
Another Q4 2023 unit had 1900km and was only replaced because of motor bushings creaking, otherwise still working well.
Another early 2024 unit lasted 2700km, then it started to randomly vibrate, but was still working.
All the others (especially the 2025 units) all failed early <200km.
Over all motors now at about 7,2k km on my relay.
How is this sustainable for Fazua?! It's actually insane. It's even worse that the 2025 units are the worst of the bunch. WTF have they been doing the last two years?!
 
How is this sustainable for Fazua?! It's actually insane. It's even worse that the 2025 units are the worst of the bunch. WTF have they been doing the last two years?!

I mean..you need to take a sample size greater than one, plus TMAE is corner case with 7.2Kms on his bike...Im only at 2.5Km and have had 2 motors

How about you?
 
I mean..you need to take a sample size greater than one, plus TMAE is corner case with 7.2Kms on his bike...Im only at 2.5Km and have had 2 motors

How about you?
2 motors at 2.5k is still not great.

There's countless stories of others out there with motors packing in after barely 200km. This is par for the course for Fazua. They have more than earned their reputation. I've read so many accounts of people having a motor replaced only for the replacement to develop issues after a handful of rides.

I don't own a Fazua bike. I thought about buying a YT Decoy woth one for a long time, glad I didin't between YT going under and Fazua having little support where I am based.
 
My F60 has been super great but that's due to a few things I think:
1) I only have 1350 miles currently,
2) I only ride in dry conditions, and frankly don't even wash my bikes,
3) I don't have mountains. I have steep hills, but they are just hills. A good ride for me is only burning 300 wh of battery juice. But I suspect the lack of extended steep hills with essentially few climbs over 5 min and really none over 15 min, protects my motor from overworking.

If Fazua gave me access to the 450w boost power full time, I wouldn't even be buying a new e-bike. During a really hot/ humid TX summer, the power the F60 provides still leaves me just dying on the climbs.

My pedal bike speed has been really good lately so I'm concerned that I'll lose some bike fitness moving to a FF.
 
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