The frame is cracked. Denied warranty.

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Amflow can take 125kg (including rider)according to specs so you were over limit anyway.
We have guys and 120+ kg on amflow riding with intend forks. Nothing wrong with their bikes.
 
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We have guys and 120+ kg on amflow riding with intend forks. Nothing wrong with their bikes.
I .just pointing what Amflow warranty says, that's all.I don't justify Amflow or riders I don't judge just stating the facts.
 
Guys, stop fantasizing and trying to find fault.
the stock fox 36 fork was replaced with a fox 38 due to my weight! I weigh 110kg and the stock fork works very poorly for my weight, only for this reason I changed it for a more plush fork. And amflow allows 170mm forks.

And replacing the fork is 100% not the cause of frame cracks!
You are too heavy for this light weight trail bike to begin with. Then you replace the fork with a stiffer longer travel fork slackening the head angle and increasing the leverage on the head tube.

Its not surprising at all that its failed.

My advice, for your weight, buy the gruntiest enduro bike you can find.

Im not being nasty. Heavy blokes need more solid gear.

Side note. The frame is carbon, it can be fixed and strengthen if you want to keep riding the bike.
 
Its not surprising at all that its failed.
and he rode it with play in headset bearings for a while making cracking noise.

Once he fixed it all, all his noise went away.

its probably just paint cracking and frame is fine. At this time we dont even know if the frame failed
 
and he rode it with play in headset bearings for a while making cracking noise.

Once he fixed it all, all his noise went away.

its probably just paint cracking and frame is fine. At this time we dont even know if the frame failed
This is the area of concern. Those look like more that paint cracking. It looks like cracks forming from the block assembly.

I would sand off the paint in that area and inspect for deeper cracking. Also going a push test, any softness of crunchy sounds means its delaminating.

PS I used to manufacture aircraft composites as a day job. So I know a thing or two about carbon.

1752957163691.png
 
This is the area of concern. Those look like more that paint cracking. It looks like cracks forming from the block assembly.

I would sand off the paint in that area and inspect for deeper cracking. Also going a push test, any softness of crunchy sounds means its delaminating.

PS I used to manufacture aircraft composites as a day job. So I know a thing or two about carbon.

View attachment 164680
Happy to provide the frame to amflow after they give me a new one under warranty.
I think it's in their best interest to find a weak spot.
 
Happy to provide the frame to amflow after they give me a new one under warranty.
I think it's in their best interest to find a weak spot.
You are over weight for the bike. There is no warrantee as you exceed the load capacity of the bike.
You purchased a bike that was too light weight for you. That's not Amflow's fault.

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Hey, everybody.
I didn't want to make this post until the last moment, but amflow's attitude towards my problem really angered me.

The frame of my amflow has developed cracks! Crunching and grinding sounds gradually started coming out of the headset. Several times I reassembled everything, cleaned, lubricated, but the problem became more and more serious.

I contacted support, described the problem, sent photos and video. Their verdict was that it was my own fault, as I had replaced the stock fork on my bike with a different fork (fox 38 factory), and allegedly the fork had been replaced poorly.

The marks on the frame indicated by the support have occurred during use, as the headset backslides and a grinding sound appears.

I bought the bike on the official site in China through my friend and he shipped it to me in Russia.
There is no authorized amflow dealer in my country, I can only contact online support, but they don't want to help me.

If you were planning to buy this bike, think well whether it is worth it....


View attachment 164440 View attachment 164441
Should’ve of not been allowed to import it to Russia to start with
Skirting around international law, Bad luck buddy
 
Should’ve of not been allowed to import it to Russia to start with
Skirting around international law, Bad luck buddy
What is this nonsense? What other international law prohibits exporting a bicycle to Russia?
Keep your unconstructive comments to yourself, please.
 
you press on the affected area
I trust nothing about this thread.

OP has not been open about the whole situation, we had to drag information out of him, and slowly truth started leaking out.

He changed forks, the headset got loose afterwards, and he said the noise went away. And he admits this. Who know what crack he has heard or when. He had to take it to a shop to change forks. I trust nothing about this thread.

My own opinion is he damaged the frame himself and wants amflow on the hook for the shops or his mistake. I may be wrong and nothing personal jam, its just how I would call it if i was amflow
 
I've just read through these three pages of Bo**okes the bike been over stressed
Due to oversizing which theoretically is ok from Amflo but it still comes down to there specific weight limited that Amflo state
First thing I'm looking at when purchasing bike Is the combined bike and rider/ baggage
I'm normally looking at the bike being able to take at least 15 kg more than my combined weight which is normally around 100kg

I hope something does come good for you out of this
If you ever purchase another bike
Just learn from this experience
 
It's pretty simple as far as I see it. When something is under warranty. Get the shop where you bought it to do any modifications during the warranty period. Once the warranty period is up. Go to town yourself with mods.

If you bought it online, then that's the price you pay. That is why I specifically avoided buying my Amflow online, even though it meant the bike took an additional 2 months to deliver.

I have replaced my rear wheel on my PL Carbon Pro with a 27.5. If there is a rear triangle failure, I know the finger will be pointed at me. If I was concerned. I would have got the Bike Store where I bought the Amflow, to fit a 27.5 wheel. But I don't see wheel fitment as something I cannot do myself, as I need to remove them for transport and maintenance.

But there is zero chance I'm fitting new suspension parts myself, during the warranty period. How much would it cost to get the Bike Store to fit it. A couple of hundred bucks ? This then guarantees your warranty.

I don't know. People want to do things themselves these days, then hold everyone else responsible when something goes wrong. The world doesn't work that way everywhere. It certainly doesn't work that way with the Chinese. And if you didn't realise that. Then steer clear of Chinese OEMs.

But if you buy your high value items through reputable local distributors, and during the warranty period, get that local distributor to make any modifications. You won't have any warranty issues. It's that simple.
 
This is the area of concern. Those look like more that paint cracking. It looks like cracks forming from the block assembly.

I would sand off the paint in that area and inspect for deeper cracking. Also going a push test, any softness of crunchy sounds means its delaminating.

PS I used to manufacture aircraft composites as a day job. So I know a thing or two about carbon.

View attachment 164680
This is very bad advice until he get an answer from amflow.
Op should not sand the area or do anything of the sort until rejected by amflow. You probably didn't mean for him to do it before he got answer, im just making it clear for him, not trying to make a jab at you.
 
With the 'facts' which have slowly emerged in this thread I'm puzzled about whether the 'filler' in the headset area was there as a result of manufacture or whether it was the result of a 'repair' at a later date.
getmecoat.gif
 
This is what happens when you want the newest tech (dji) but aren't willing to wait for a reputable brand to start using them and settle for a temu level frame.

D
 
This is a prime example of why I would not buy a carbon frame unless I had a dealer in my town let alone same country. I look at the photos and I see a bearing seat misalignment and those failure cracks will tell you exactly here the misaligned cup high points are. carbon is great until you stress it incorrectl. Sorry claim void.
 
This is a prime example of why I would not buy a carbon frame unless I had a dealer in my town let alone same country. I look at the photos and I see a bearing seat misalignment and those failure cracks will tell you exactly here the misaligned cup high points are. carbon is great until you stress it incorrectl. Sorry claim void.
So, you have read the thread and come to the conclusion despite clear statements of invalid use, modifications, exceeding weight limits, buying out of market, residing in a non supported country, questionable quality of modifications method and decided that it is the responsibility of the manufacture to support the replacement of a frame that has some paint cracks.

You did read the thread, right? And if possible it would be helpful to know a bit about your expertise in regards to carbon fiber technology.
 
It's actually tree fiddy.
Regarding frame cost; I recently discovered a small frame crack on my neighbour’s carbon Trek Rail. The local Bike Shop inspected the motor mount insert and agreed.

Trek offered to replace the frame or provide a credit towards a new bike (I would suggest the gen5 800wh Tek Rail)

$4500.00 credit, are you kidding me? For a carbon frame …wtf! (That’s Canadian dollars though …but still. )

A new bike might be in his future.
 
This is what happens when you want the newest tech (dji) but aren't willing to wait for a reputable brand to start using them and settle for a temu level frame.

D
Temu got lots of cool stuff even DJI products 😉 since Temu is not a brand.
 
This is very bad advice until he get an answer from amflow.
Op should not sand the area or do anything of the sort until rejected by amflow. You probably didn't mean for him to do it before he got answer, im just making it clear for him, not trying to make a jab at you.
Aside from it being an issue of the Op not taking personal responsibility for his actions in addition to having his claim dismissed, the question is (who should he be addressing the concern to?) It is my understanding that the issue is with the dealer that sold the bike to him to arrange for any participation with the resolution either from the dealer themselves, or the manufacturer.

A certified Amflow dealer, would need to inspect the bike before determining a correct approach to finding a solution.

I mean hey, Isn't that the reason manufactures have dealers? Or is this a case where we are in an age of bad behavior being rewarded.
 
Aside from it being an issue of the Op not taking personal responsibility for his actions in addition to having his claim dismissed, the question is (who should he be addressing the concern to?) It is my understanding that the issue is with the dealer that sold the bike to him to arrange for any participation with the resolution either from the dealer themselves, or the manufacturer.

A certified Amflow dealer, would need to inspect the bike before determining a correct approach to finding a solution.

I mean hey, Isn't that the reason manufactures have dealers? Or is this a case where we are in an age of bad behavior being rewarded.
I'm not really getting in to that discussion about dealers and what not.
He said earlier than he is waiting for a reply from amflow. Therefore it's bad advice to start sandpapering the bike before that (unless I have misunderstood his post), even if you may or may not like any other thing that this guy has done or not done.
If it turns out that he is out of luck, it's a good approach since he has nothing to lose.
 
(unless I have misunderstood his post)
He already was rejected with a hard no.

We sent a follow up email, you are referring to. Which had nothing at all that helps his case.

He has admitted publicly that after they changed his forks then he developed play between stem and bearing races, and Amflow pointed out wear marks on the carbon from floating bearing races. He also stated the cracking and popping noise went away after tightening the stem and bearings. Imagine that!

Its a big case of, I messed up, and wanted someone else to pay for it. Someone else already said no
 
This is very bad advice until he get an answer from amflow.
Op should not sand the area or do anything of the sort until rejected by amflow. You probably didn't mean for him to do it before he got answer, im just making it clear for him, not trying to make a jab at you.
Unless he lies about is weight and fraudulently requests warranty, there is no warranty. He exceeds the maximum recommended load rating of the bike design.
 
Guys, stop fantasizing.
I'm communicating with support, as soon as there's a final decision, I'll post everything.

I read what you write here and it's facepalm.
 
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