Levo 2019 motor noise

[jimmyjam]

Funny you say that, mine is whisper quiet. Then after about 10 miles hard riding it is noticeably more audible. Either the heat or gunk build up effects the noise.

Yes - I did notice it got louder after 30 mins of riding but luckily not as loud as before. Specialized customer care have been very good and are keen to make sure I’m happy, so peace of mind if it gets worse.

 

[Highflyer]

All, I have just completed my first 4hr ride with my replacement motor in my S-Works 2019 Levo. Thankfully as expected the Millennium Falcon no longer rides with me.

More in-depth report to follow.

 

[HateClimbs]

Had my motor replaced on Friday from a very noisy Expert. New motor is now pretty much as quiet as my MY2017 model, even in turbo mode. Rode with @Simon_t and the difference between his noisy motor and my new one was staggering

 

[Colin228]

Funny you say that, mine is whisper quiet. Then after about 10 miles hard riding it is noticeably more audible. Either the heat or gunk build up effects the noise.

Mine is absolutely louder after a period of time, maybe 2-3km. Honestly Specialized, this is ridiculous, how many people are affected? I'm not happy about you selling me something that you knew to be faulty - Google British Leyland, it didn't work well for them!

 

[Will Ridealpine]

So how many of you think your 2019 Levo is cutting off power before 20 MPH? Do you think yours is going to be getting louder as time goes by? With no speed odimoter, its hard to tell but the bike seems to be cutting off power at way slower than (what felt like) 20mph of the louder version, perhaps the quiter one does not have the consistent power either of my previous loud version because the new quiter one seems to jump in and out of power (learching while pedeling at steady pace) instead of remaining in power through the entire candace. I had a friend with a speed odimoter ride beside me and his bosch motor kept giving power while my Levo cuts out at 16mph.

 

[Will Ridealpine]

Power cutting off at 16-17mph, is your doing that and if so is there a firmware update for that? You have to ride along someone with a speed display to know.

 

[Specialized Rider Care]

Power cutting off at 16-17mph, is your doing that and if so is there a firmware update for that? You have to ride along someone with a speed display to know.

Sent you a PM earlier - please check and reply & we'll investigate for you.

 

[jimmyjam]

In the UK it’s cut off at 15.5mph?

 

[Halcon]

In the UK it’s cut off at 15.5mph?

Yes, 25km/h. In the states its 20mph or 32k/h.

 

[E-Biker67]

Yes, 25km/h. In the states its 20mph or 32k/h.

With the unchangeable 2300 mm in der Mission Control APP Blevo says 24,5 km/h .

 

[Simon_t]

Had my motor replaced on Friday from a very noisy Expert. New motor is now pretty much as quiet as my MY2017 model, even in turbo mode. Rode with @Simon_t and the difference between his noisy motor and my new one was staggering

Finally got around to phoning dealer (who is on the other side of the country from me). Initial discussion was helpful, and ultimately led to me being offered a much closer motor swap at Spesh UK, tomorrow, as well as temporary foam fix for the large aperture in the motor cover. Pretty good service so far, and hopefully a quiet bike this weekend.

Simon

 

[Thomas]

With the unchangeable 2300 mm in der Mission Control APP Blevo says 24,5 km/h .

My tires now measures at 2320mm. Measured with Garmin GPS, motor cuts out at around 26.5km/h.

 

[HateClimbs]

Finally got around to phoning dealer (who is on the other side of the country from me). Initial discussion was helpful, and ultimately led to me being offered a much closer motor swap at Spesh UK, tomorrow, as well as temporary foam fix for the large aperture in the motor cover. Pretty good service so far, and hopefully a quiet bike this weekend.

Simon

Hopefully a quite one indeed! Last week, everyone could hear you coming!

 

[Simon_t]

My tires now measures at 2320mm. Measured with Garmin GPS, motor cuts out at around 26.5km/h.

With the standard butcher tyres (2019 Levo) I start to notice the motor cutting power at 23Kmh

 

[jimmyjam]

What is the latest with the motor casing gap? Do we contact anyone regarding this?

 

[Simon_t]

What is the latest with the motor casing gap? Do we contact anyone regarding this?

I was told by my dealer today that there is a temporary fix ‘template’ from Spesh that the dealers use to cut a foam insert. A formal fix is due early in the new year.

 

[James_MTB]

Does this sound normal?

 

[khorn]

Does this sound normal?

I would say a loud no!

Karsten

 

[HateClimbs]

No. You barely hear the motor if you have a non-faulty one!

 

[James_MTB]

It's louder than my friend's bosch motor! And quite frankly, embarrassing.

Currently speaking to my LBS

 

[khorn]

It's louder than my friend's bosch motor! And quite frankly, embarrassing.

Currently speaking to my LBS

Out of curiosity when was that bike handed out to you?

Karsten

 

[Nando Lope]

Does this sound normal?

I think that’s normal. Incredible but true!

 

[Simon_t]

No its not normal. I rode with another 2019 Levo that had a motor swap due to noise, and the new motor is as quiet as previous models, barely noticeable even when heavily loaded.

 

[khorn]

I think that’s normal. Incredible but true!

This is how a quiet 2019 Levo sounds:


This is how a noisy 2019 sounds:


In my ears it is night and day difference.

Karsten

 

[HateClimbs]

I think that’s normal. Incredible but true!

As @Simon_t mentioned it, this is not normal and as noisy as his was last weekend where mine was not audible even in turbo mode. The Levo 2019 motor IS quiet and if not Specialized will replace it

 

[James_MTB]

Out of curiosity when was that bike handed out to you?

Karsten

After they stopped them!!

 

[Simon_t]

Finally got around to phoning dealer (who is on the other side of the country from me). Initial discussion was helpful, and ultimately led to me being offered a much closer motor swap at Spesh UK, tomorrow, as well as temporary foam fix for the large aperture in the motor cover. Pretty good service so far, and hopefully a quiet bike this weekend.

Simon

Great service from Spesh UK today. Motor changed for a much quieter one (won’t get to fully test until tomorrow, but was much quieter on a quick ride near Spesh). They also fitted foam blanking for the motor case ‘hole’, and checked the motor cover fit where future Levi’s will have a 4-bolt cover - no gap on mine so not urgent to change it.

How’s that for service - all done within 1.5 days of reporting it!

Simon

 

[khorn]

After they stopped them!!

It must be very embarrassing for Specialized that some incompetent dealers keep handing out defective bikes to customers. Why on earth don’t they test ride the bike before giving it to the owner?

Karsten

 

[James_MTB]

It must be very embarrassing for Specialized that some incompetent dealers keep handing out defective bikes to customers. Why on earth don’t they test ride the bike before giving it to the owner?

Karsten

Specialized are replacing the motor

In the car park, it sounded ok'ish, it wasn't screaming like the others. It's when the motor is working hard uphill, it sounds horrendous.

 

[Rob Rides EMTB]

Specialized are replacing the motor

In the car park, it sounded ok'ish, it wasn't screaming like the others. It's when the motor is working hard uphill, it sounds horrendous.

I agree - first quick test on mine when I got it I didn’t really notice it. When it’s ridden a bit harder, in Turbo after a good few miles up a steep hill that’s when the volume increased considerably.