I'll let you know on the warranty being second to none as my kenevo is back in because of a noisy motor. Been with my LBS for a week and half now waiting for Spesh to confirm what they intend to do.
Don’t blame Specialized, sounds like your LBS needs a kick up the ar5e. If you had taken your bike to Berkshire cycles you would have had a new engine in your bike on the first visit.I'll let you know on the warranty being second to none as my kenevo is back in because of a noisy motor. Been with my LBS for a week and half now waiting for Spesh to confirm what they intend to do.
Your not wrong Stu. LBS said they would chase Spesh UK today for an update. Slim chance I might get it back for this weekend. Desperate to ride it again.
I've been questioning my self after I test rode the 2019 Levo Comp Carbon and described it as "fast, silent and pretty". Could it be that I'm used to loud motors and didn't pick up on the 2.1 being a fair bit noisier than the 1.3? I've gone through my Gopro footage and didn't really find it noisy. And after hearing that Italian clip I no longer question my self. The pre production motor I rode definitely didn't sound even close to that. I'm sticking with my initial impression, it was quiet.
I am wondering if brose will be able to fix the problem. Hopefully on warranty, otherwise this would be a huge disappointment.from italian forum:
I was about to post something on this very subject this morning but ran out of time due to riding at the forest of Dean today.
On the 18th I rode 2 x 2019 Levo carbon comps and both of the bikes motors seemed quite loud compared to my 2017 motor that I have.
It was more noticable when I was pushing down hard on the pedals and the noise was of a more high pitched sound compared to the 2017 Levo I have.
I rode a completely different 2019 Levo carbon comp yesterday and the motor was a lot quieter to the point where I bearly noticed it so it looks like there is a problem folks
Hopefully it is an easy fix for the Specialized team to resolve.
It would be good to hear what @Specialized Rider Care has to say about this issue.
Google translate:Le soucis vient du moteur, l'origine a été trouvé et résolu (c'est pas un soucis de conception mais d'assemblage). Mais les vélos en vente actuellement ont potentiellement ce défaut. Si le bruit n'apparaît pas dans la première sortie alors c'est bon il n'apparaitra pas.
The trouble comes from the motor, the origin was found and resolved (it's not a problem of design but assembly). But bikes on sale currently have this potential. If the noise does not appear in the first rideout then it is good it will not appear.
My guess would be that the older motor had a thicker aluminum housing that helped insulate the noise. It’s louder than the previous generation motor, but it’s still much quieter than Shimano or Yamaha.Why ? My 2017 S-Works is almost silent. Ive just dropped 10k on the 2019 which will be returned.
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