This is not good. My new Trance X is also in the shop after a bout with cronic power down syndrome (CPDS).Mine had only a few easy miles. Not crashed. Not wet. Just bricked for no good reason.
I ordered the first hanger doe my 2019 from the local bike shop, then once I had the part number, I scoured the internet.
The hanger on my now out of action 2021 trance x looks the same as the 2019. If it is in fact the same... then this part should do it.
Good luck. Let's hope Giant hasn't botched this new bike.
Hello Mr Teno2U,
I may reply 'out of topic', maybe, maybe not.
But in case it can help, i try.
I own a reign E+ from 2020.
After a few rides (no crash, schock or anything), it started to have power issues (anomaly code 1 and 4).
I had to shut down the bike and restart. Sometimes it solved the problem, sometimes not.
The best solution i found was to shut down the bike, dismount battery, remount battery and start again, till next errors.
I observed that the errors / shutdown happened when the bike was moving more than 45 degrees, on any axis (but static too, without moving nor pedalling).
So i called my LBS, who wasn't surprised about the issue.
- It's a know issue on giant E+ bikes, he told me, and it's easy to fix. Just bring the bike to shop, it will take a few minutes.
At LBS, the sympathic and expert mecha showed me, after a quick explanation :
- It's a matter of battery connectors, those fixed inside the bike. They are too short, and don't connect deep enough inside the battery. I will mount a small metal wedge under the connector (inside the bike), and it will be all good.
The metal wedge came from Giant, and he had a stock of them.
He did the work in 5 minutes.
And till now, no more shutdowns / battery errors. Even when i move the bike in every direction, any axis, with violence or speed, etc ...
Maybe it's a common knowledge here, even if i never paid attention to the topics about it.
I just hope it will help to solve your problem, or act as a clue.
If not, i hope your LBS will fix it as fast as possible, definitely.
Just keep us informed !
Best ride to everyone !
PS : forgive spelling, grammar, etc ... i'm not an english native, and i know my english is atrocious !