Five months on (almost) from the thread start date and still no "Owners" ..
I wonder if I could set up a virtual bike owners club ? Who's game on sending me €8k for the base level virtual bike ?

If you send me more money, you can choose literally any colour like on fantasy EMTB owner.com
From the facebook page, it looks like tensions are running high at Forestal .. For reference Anton is one of the owners at Forestal. The name in italics is the person writing.
Andres Gómez Palma
Ok, Anton.
Just not 15 more days with our money.
Date?
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Andres Gómez Palma Ok, Andres. Make a refund. Good luck!
Ok.
I understand that no date, since October 2020 as first date.
Is it so, so I can understand or communicate my discontent?
Andres Gómez Palma
Just empathy.
I've tried for a while, I just ask you to be reciprocated.
Forestal Bikes
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Andres Gómez Palma we greatly appreciate the loyalty of customers like you. Now we are under a lot of pressure and sometimes we can show ourselves something more nervous... excuse me.
We're going to the good thing we all want, and the bikes are already going out the door starting this coming week!
Anton Yarashuk
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Forestal Bikes no need to calm down a toxic person
Andres Gómez Palma
seriously just said he considers a toxic customer?!!
I hope that's a mistake!
You can apologize or you will withdraw in that I am a toxic customer who only asks according to your rights in my country to tell me when I am delivered my paid bike!!!!!
Repeat again!!
Just called me toxic to discredit my opinion!!
Andres Gómez Palma
And let it be clear.
And excuse me.
It's just looking for answers to doubts.
What has been done in this forum stays in this forum, but we all and I say we must understand all the concerns.
And I repeat, my intention is not to accuse or disturb, just answers.
Carl Gough
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Anton Yarashuk pretty poor ‘leadership’ that I hate to say!
A guy buys a bike he’s yet to receive, writes a comment (maybe he should bother to read his emails or get properly updated) and your own admins attempt to patch up a poor response by you to try and save a sale (clearly not of concern to you very oddly) and on top of that you try to advise your own admin the ‘positive’ rely isn’t required….
I thought Elon musk was the only one wanting to send his own share prices down but you haven’t even got going yet!
I wish you every success but I’m buying a Rise this time, it’s bad enough putting a lot of trust into a bike with a Bafang motor (which most likely won’t offer 60nm compared to other motors) without reviews but to see customers treated like garbage is abit disappointing given Forestal amazing ‘ethos’!?
Let’s hope every customer you have isn’t toxic each time they raise a complaint……
Anton Yarashuk
Carl Gough your choice
Carl Gough
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Anton Yarashuk I think your better allowing your customer service team to do their job and take a step back as it’s clearly not your strong forfeit (originally I defended you a couple of times so this must be weird right?)…..
just a tip, respond to people without being emotional or having an attitude, you will come across a little more professional, at the moment your writing like a kid with a football who’s saying ‘it’s my ball and you’ll play my way or I’ll take it home’ try embracing people who are sending 5 figures amounts of money your way although maybe you have deep pockets to not care ofc, that’s how you come across.
If I was the poster above I’d be cancelling and joining teamrise after being called toxic, surely calling anyone toxic is actually being toxic in itself, hey maybe I’m being toxic now….oh dear!
But, ‘your choice’, keep that ‘ethos’ up Anton!
Anton Yarashuk
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Carl Gough Your feedback is very important to us
Carl Gough
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Anton Yarashuk diplomacy at its finest