Clunk in drive train

[eSoCal]

Hi.. I'm brand new to eMTB and this forum.. last weekend I did a 17 mile off road demo on a Levo.. my first and only ride the power assist was magical, quiet, smooth and seemless.. Back at the store I test road a new Levo and a new Kenevo with the intent to purchase.. both had a "clunk" in the power assist.. store owner said it's normal.. I want smooth and seemless like my demo.. Any ideas and comments are appreciated

 

[ccrdave]

Was the clunk as soon as you stopped pedaling? If it was its probably down to settings in the mission control app

 

[eSoCal]

Thanks Dave and I think so

 

[eSoCal]

Was the clunk as soon as you stopped pedaling? If it was its probably down to settings in the mission control app

What do I change in settings to make the clunk go away?

 

[ccrdave]

I think the main culprit is the acceleration mode, they come from the factory with it set to race move it to normal or maybe eco. that should stop the clunk . if it doesnt you can try reducing the motor current to say 80% but I doubt its that.
if the clunk is what I think it is its just overrun of the motor due the the race setting

 

[eSoCal]

I think the main culprit is the acceleration mode, they come from the factory with it set to race move it to normal or maybe eco. that should stop the clunk . if it doesnt you can try reducing the motor current to say 80% but I doubt its that.
if the clunk is what I think it is its just overrun of the motor due the the race setting

Thank you, I don't own the bike yet.. but I will be working with the bike shop to clear the problem.. and then purchase it

 

[GazRN]

As CCRDAVE said it will be the settings. I dialed my acceleration back. You also get used to pedalling assisted and smoothly ??

 

[eSoCal]

Thank you for the input we were able to get it out through the mission control app smooth now

 

[Dfriz]

 

[Jonowinter]

Just bought a Levo and too have the clunk when I stop putting pressure on the pedals quickly. Glad I read this as thought it was an issue, will play with the mission control app. Cheers

 

[Mountie]

I had a clunk in my first Levo after two days they took the bike back and gave me a new one. That one was an Expert and it lasted 500kms it's motor packed in. They took that back gave me a new demo to ride for a couple of months, that bike also had a clunk but only for the first 5% of a full battery. It never got worse and in fact I started to notice it less. Now have an 18 Expert and it has never clunked. Four Levos two clunked two didn't lol all seemed to function the same.

 

[Rob Rides EMTB]

I got used to the slight clunk. Only really notice it in turbo mode now.