Levo Gen 3 Broken charging door

[dirtypedals]

I went for warranty. They updated my battery free but would not warranty the door. $15 installed so I can't complain too much. And that is Canadian so like the price of an ice cream cone in USA.

 

[salko]

What was their excuse to not warranty the door? It is a know issue (bad design) ...

 

[dirtypedals]

What was their excuse to not warranty the door? It is a know issue (bad design) ...

They said that they brought some of the doors in as a convenience to their clients. Still got the old door. It was absolutely my fault that I broke the door off. I was in a rush, charged my bike in the van, disconnected it but was too lazy to get up into the van to close the door. The next thing I did was roll the bike out the back at the staging area quickly and dropped it down to the ground like normal. The drop made the pedals go backwards quick and it snapped the door off.

I think Specialized thinks they are in the clear because they have a warning sticker on the inside of the door. I pick my battles.

 

[SteveRS]

Did a google search and found a bike shop in California who had the new door in stock. Ordered for $40 as I recall and got in within a week. Installation was about 15 minutes including dropping the battery. Problem averted.

Looks good, just ordered mine. I’m trying to take the old one off but I’m not sure which screws release it. The two behind the door are out but it still doesn’t want to come out. Your thoughts?

 

[SteveRS]

Looks good, just ordered mine. I’m trying to take the old one off but I’m not sure which screws release it. The two behind the door are out but it still doesn’t want to come out. Your thoughts?

Never mind lol, it just pulls out from the bottom.

 

[jamtb]

These are available and they are covered under warranty. The new ones have a metal hinge and hold up well. The old one was plastic.

 

[Wiltshire Warrior]

yikes my new bike has arrived with the dodgy flimsey one!