Levo Gen 2 Are Brose & Specialized Fixing Their Motor Problem ?

The shop assumed the belt snapped. It wouldn't pedal backward. I wasn't offered the option to repair it.
This has now changed and Specialized shops are told they have the option of using us for sustainable repair as we are now the trusted service partners for Specialized. This is also being rolled out worldwide through our partner network.
 
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Do you have any statistics what the most common failure rate of the newest brose motors is? Like do most of them snap the belt after x amount of mileage or is it more varied or due to water ingress like you mentioned?

I remember two or three yeara ago before specialized did the small updates I read may accounts of people who snapped like 5 belts in a row.
 
The shop assumed the belt snapped. It wouldn't pedal backward. I wasn't offered the option to repair it.
Oh ... changing the belt is something pretty easy, assuming you can get the belt. I understand that nowadays lots of shop have no clue about that it is inside like a car and error code.

This is a pretty standard issue, it is a wear part of the motor but the new belt they give you now is really stronger.

By any chance, did they let you keep the motor? Because if this is it you might be able to fix it for a very small price and have a spare one or being able to sell it!
 
Ked som kupil novy bicykel ,hned som si naistaloval taketo kryty motora aby sa mi do neho nedostala voda.Teraz 1x za rok kontrolujem stav a vymenim vazelinu pod krytmi.Je vylucene aby sa cez tie krytky dnu dostala voda.
 
Just around 5000km and suddenly stopped working. No noises before that could have signalized a week belt. Does anyone know the torque specs of the housing screws and can sent me these? Would be very appreciated 😃
IMG_0698.jpeg
 
These are magnesium stretch screws, they cannot be used twice, but they do come with the new belt if you buy a genuine belt kit.
The long screws are 2.5Nm + 360°
The short ones are 2.0Nm + 180°
Belt tension screw 0.2Nm (clean the thread before tightening)
 
These are magnesium stretch screws, they cannot be used twice, but they do come with the new belt if you buy a genuine belt kit.
The long screws are 2.5Nm + 360°
The short ones are 2.0Nm + 180°
Belt tension screw 0.2Nm (clean the thread before tightening)
Thank you for your fast answer.
I have the genuine belt Kit and noticed that these are no normal screws. Do you know if there also is a pattern you have to torque down the screws like the short ones first?
 
There is.
Lay the motor on the bench with the mounting lugs facing away from you and looking down at the PCB cover, start with the top left screw, then the bottom right (the one next to the power plug) Then the top right, bottom left, top centre (The last screw should not have been removed as it only holds the PCB cover on).
 
Just around 5000km and suddenly stopped working. No noises before that could have signalized a week belt. Does anyone know the torque specs of the housing screws and can sent me these? Would be very appreciated 😃
View attachment 165029
Which model year weight/power mode?

Are the reinforced belts that get tested by Brose for years now availalbe for purchase or are the spare belts available also prone to snapping?
 
Just around 5000km and suddenly stopped working. No noises before that could have signalized a week belt. Does anyone know the torque specs of the housing screws and can sent me these? Would be very appreciated 😃
View attachment 165029
High Rock Ruti

Congratulations 5,000 K is amazing, out of the 10 motor replacements across three Levo's 1,200 miles is my recond, the Levo 3 I still have has had 4 motors in 1,500 miles. Had it rebuilt in Tennessee USA Seems solid after 200 miles, we'll see.

Have the motor rebuilt about $300 USD. The Sprague clutches should be replaced with the heavy duty clutches that the Bearingman uses.

Warm Regards Ruti
 
Omg, this is horrific. I guess I was still among the luckiest ones, replacing 'only' 2 motors on my Gen2 Levo, I had to replace first one at around 4.000 km, while the second one died after about 5.000 km, now the third motor has almost 8.000 km on the clock and still holding, fingers crossed I guess 🤞😅
 
Which model year weight/power mode?

Are the reinforced belts that get tested by Brose for years now availalbe for purchase or are the spare belts available also prone to snapping?
2020 Levo but the motor isn´t the first one :ROFLMAO: I'm around 75kg and normally ride with high Cadences so the motor shouldn't be stressed much. It´s a 2022 Motor which should have the reinforced internals and belt as it has the blue crank axle (E01680-100).
I now have the latest version(E01680-200) in my bike. I will try to rebuild the old one and put it aside, as other than the snapped belt it is in a very good condition. A little bit of cleaning an a new belt should do it.
 
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