anyone bought from Tredz ?

[Neil.Simpson]

I bought my cube from them, had a problem when the rear hub disintegrated, took 5 maybe 6 weeks for them to return the bike. They said the problem was with getting parts from the supplier but there wasn’t much in the way of trying to work around the problem to get me back on the bike. In terms of returning the bike, once I made the initial call to tell them of the issue they collected the bike the next day no problem and at no cost to me. May have just been unlucky with the supply chain and was away over the summer a fair bit so wasn’t doing a large amount of complaining.

 

[Mike james]

wanted to get a bike from Berkshire Bikes but I need to get finance and they dont do it.
anyone bought an e-bike from Tredz? if so what were they like and did you have to use their customer service at all ?

I bought my 2016 Haibike from TRedz on they were very good.
6 months in my display was misting up Email pictures to them.
Then 3 days later a new one came in the post with a pre paid bag to return the faulty one