2024 Strive:ON

[Herder000]

Has anyone else had problems with the battery cutting off and the whole system shutting down?
For me, it started two days ago, and yesterday it just kept switching off.
Sometimes it would turn on for a brief moment and then die after that.
On other occasions, it doesn't even power up and shuts down immediately.

Canyon Strive:ON CFR battery cutting off while riding on minor bumps
Canyon Strive:ON CFR battery cutting off when stationary

Nothing as bad as your videos, last night on my first proper ride I had 2 instances where I was in Turbo mode on a very long steep hill and the power reduced for less than a second then came straight back on. My thought was overheating. I would say yours looks more like a bad connection or something more serious I'm afraid.

My rear thru axle is also completely seized presumably through over tightening at the factory (I've only had a 2 days) but that's a different issue...

 

[Jagger]

Has anyone received their bike before the estimated delivery dates?

My CFR size small is estimated 21st Aug - 01st Sep 2023. I was hoping for a little earlier than that.

 

[hubertsk]

Nothing as bad as your videos, last night on my first proper ride I had 2 instances where I was in Turbo mode on a very long steep hill and the power reduced for less than a second then came straight back on. My thought was overheating. I would say yours looks more like a bad connection or something more serious I'm afraid.

My rear thru axle is also completely seized presumably through over tightening at the factory (I've only had a 2 days) but that's a different issue...

Mine started the same way, with brief cut-offs for a split second, and now it would turn off completely while riding.
In the beginning, it was noticeable only in turbo mode.

 

[Obikaii]

Has anyone else had problems with the battery cutting off and the whole system shutting down?
For me, it started two days ago, and yesterday it just kept switching off.
Sometimes it would turn on for a brief moment and then die after that.
On other occasions, it doesn't even power up and shuts down immediately.

Canyon Strive:ON CFR battery cutting off while riding on minor bumps
Canyon Strive:ON CFR battery cutting off when stationary

Mine did it,third ride in,after about 100m,so I removed the battery then set off again,same thing happened, so I removed the battery again & when I reconnected it I realised that I wasn't fully pushing the latch as far as it would go,so as soon as I rode off the battery was moving & disconnecting, once I figured that out & made sure the latch was fully seated I haven't had any more problems.

 

[RJUK]

Hopefully it's a simple fix like that.

 

[hubertsk]

Mine did it,third ride in,after about 100m,so I removed the battery then set off again,same thing happened, so I removed the battery again & when I reconnected it I realised that I wasn't fully pushing the latch as far as it would go,so as soon as I rode off the battery was moving & disconnecting, once I figured that out & made sure the latch was fully seated I haven't had any more problems.

Yeah, I did it twice, but no luck. Do you have a photo of the latch and how far you can push it?

 

[Winryn]

My rear thru axle is also completely seized presumably through over tightening at the factory (I've only had a 2 days) but that's a different issue...

Assume you’re unwinding from the correct side? There is what looks like an axle on both sides but the actual axle is on the brake caliper side. The other side tightens anti clockwise so trying to undo actually tightens

Side to unwind

Not this one

 

[Winryn]

A few more observations from a loop of the monkey and follow the dog at Cannock.

It’s fun everywhere, agile and super capable. Rolls over the rock gardens much better than my old 27.5 plus front wheel. Also I feels so much more confident on drop offs and anything steep and technical

I’m now sold on the motor. 15 miles in Emtb mode and had 60% battery remaining. Power when you need it, control when needed and the over run feature to push over obstacles is great. I’d pay almost any amount to have it set to USA speed limit however. That few mph makes such a difference

Suspension now dialled in and pressure reduced on front tyre and it feels very plush.

Tyres are excellent. The double defence tyre on the back gives me much more confidence I’m not going to rip it open like I normally do at llandegla.

Bars perhaps a bit too wide for me. Clipped a couple of trees so may reduce a small amount.

I’ve had to move the mode controller inwards as I keep knocking it and changing modes whilst riding

I basically have one challenge with it at the moment. Pedal strikes, I must have had 10 today. Literally can’t pedal with any lean on on the trails. My plan as I was riding was assuming it had 175mm cranks and I’d swap for 160. However they are already 165mm so not sure it will make any difference. Going to have to learn to ride differently

But it’s an absolute beast and I’m sure I’m going to have many happy years on it.

Wrekin yesterday

Chase today

 

[RJUK]

Assume you’re unwinding from the correct side? There is what looks like an axle on both sides but the actual axle is on the brake caliper side. The other side tightens anti clockwise so trying to undo actually tightens

Side to unwind
View attachment 118612
Not this one
View attachment 118613

I worked this out last night disassembling my bike to have the damage repaired.

The mech side just undoes the UDH and the wheel needs to be removed to undo it.

The other side is the axle and uses the same size Allen key as the front axle.

 

[Jackwithoneye]

Hi there,

1 week with my StriveOn, happy as a kid, even if it's my first emtb. I'm not yet 100% used to the weight, but i enjoy it a lot (especially on climbs)
It's been a pleasure to read the 20 previous pages of this topic, thanks to you all, very informative, i wish i'd have find this place a month ago

Still working on dial the Fork and shock to my taste, and about to go tubeless (waiting for valves, cushcore, sealant,...)

I used ridewrap taylored for the protection. After the second ride, in a tight single, some branches ripped on tube of the rear triangle (base) and made 3 holes in the wrap. I know it's not a heavy duty protection, but i expected more. I'll put some 1.2mm heavy protection film on exposed parts, i'm a little stressed as it's my first carbon frame...

I'd really like to find a good protection for the down tube, that would fit the entire low base and side of this down tube. (seen rob's one on a previous page, but still, i'd like it bigger), for now, i'll wrap this tube in this ugly thick film, over the ridewrap to prevent consequences from crashs in the bike park this summer.

I've seen that the strive on is coil-shock compatible. Does a TTX22m.2 would fit?

 

[Herder000]

Assume you’re unwinding from the correct side? There is what looks like an axle on both sides but the actual axle is on the brake caliper side. The other side tightens anti clockwise so trying to undo actually tightens

Side to unwind
View attachment 118612
Not this one
View attachment 118613

Erm yeah, might have been that Let's never speak of this again

 

[Herder000]

Pedal strikes, I must have had 10 today. Literally can’t pedal with any lean on on the trails. My plan as I was riding was assuming it had 175mm cranks and I’d swap for 160. However they are already 165mm so not sure it will make any difference. Going to have to learn to ride differently

I had this quite a lot last night as well. As you said, bit of a lean in rough terrain and it hits. Overall like you though, very impressed generally.

 

[RJUK]

Hi there,

1 week with my StriveOn, happy as a kid, even if it's my first emtb. I'm not yet 100% used to the weight, but i enjoy it a lot (especially on climbs)
It's been a pleasure to read the 20 previous pages of this topic, thanks to you all, very informative, i wish i'd have find this place a month ago

Still working on dial the Fork and shock to my taste, and about to go tubeless (waiting for valves, cushcore, sealant,...)

I used ridewrap taylored for the protection. After the second ride, in a tight single, some branches ripped on tube of the rear triangle (base) and made 3 holes in the wrap. I know it's not a heavy duty protection, but i expected more. I'll put some 1.2mm heavy protection film on exposed parts, i'm a little stressed as it's my first carbon frame...

I'd really like to find a good protection for the down tube, that would fit the entire low base and side of this down tube. (seen rob's one on a previous page, but still, i'd like it bigger), for now, i'll wrap this tube in this ugly thick film, over the ridewrap to prevent consequences from crashs in the bike park this summer.

I've seen that the strive on is coil-shock compatible. Does a TTX22m.2 would fit?

Have you fitted tyre inserts before? I put Tannus Armour in my previous bike and nearly killed myself getting them both in. Not sure I'll bother this time - I'd never be able to put an inner tube inside if I had a puncture, it'd be too fiddly to do on a trail.

That said, I worry about not having the protection. I heard Cushcore was harder than the Tannus as well.

 

[CrispyDesigns]

A few more observations from a loop of the monkey and follow the dog at Cannock.

It’s fun everywhere, agile and super capable. Rolls over the rock gardens much better than my old 27.5 plus front wheel. Also I feels so much more confident on drop offs and anything steep and technical

I’m now sold on the motor. 15 miles in Emtb mode and had 60% battery remaining. Power when you need it, control when needed and the over run feature to push over obstacles is great. I’d pay almost any amount to have it set to USA speed limit however. That few mph makes such a difference

Suspension now dialled in and pressure reduced on front tyre and it feels very plush.

Tyres are excellent. The double defence tyre on the back gives me much more confidence I’m not going to rip it open like I normally do at llandegla.

Bars perhaps a bit too wide for me. Clipped a couple of trees so may reduce a small amount.

I’ve had to move the mode controller inwards as I keep knocking it and changing modes whilst riding

View attachment 118615

I basically have one challenge with it at the moment. Pedal strikes, I must have had 10 today. Literally can’t pedal with any lean on on the trails. My plan as I was riding was assuming it had 175mm cranks and I’d swap for 160. However they are already 165mm so not sure it will make any difference. Going to have to learn to ride differently

But it’s an absolute beast and I’m sure I’m going to have many happy years on it.

Wrekin yesterday View attachment 118617
Chase today
View attachment 118621

Good to hear some feedback and impressions of the bike ridden on trails I know well. I experienced a lot of pedal strikes on my Orbea Rise. A touch more air and an extra click of rebound quickens the rear up a little and the strikes lessened. I also swapped to Burgtec pedals. Very low profile. This took the strikes down again

 

[Jackwithoneye]

Have you fitted tyre inserts before? I put Tannus Armour in my previous bike and nearly killed myself getting them both in. Not sure I'll bother this time - I'd never be able to put an inner tube inside if I had a puncture, it'd be too fiddly to do on a trail.

That said, I worry about not having the protection. I heard Cushcore was harder than the Tannus as well.

i've never fitted an insert, i watched every single installation video/tutorial on internet, i'm the wikipedia of the cushcore installation....i know it could be hard to fit, especially cushcore...but i'm up for the challenge (i might change my mind after a full weekend failing to do it).
If it could save the rim from a bad shot in the park, i want to try. (rear tire only)
I've got a mesh repair kit in case of puncture on trail, hopefully it will do the job

edit: btw, as others i experienced a lot of pedal strikes, but in my case, i think it comes with the shock not well dialed.
Remember when you add air pressure in the X2, keep the pump plugged, and slowly compress the shock on 30%(approx.) of the travel ten times, pressing on the saddle, to let the pressures equalize in the shock. Then check/adjust air pressure with the pump. Repeat until it's at the right pressure.
First ride, i set my shock at 200Psi before the first ride, it was 130 at the end of the ride...
Same, If you set your sag with your weight.

 

[Winryn]

Good to hear some feedback and impressions of the bike ridden on trails I know well. I experienced a lot of pedal strikes on my Orbea Rise. A touch more air and an extra click of rebound quickens the rear up a little and the strikes lessened. I also swapped to Burgtec pedals. Very low profile. This took the strikes down again

Yea I might try a touch more air and a bit more rebound

 

[hubertsk]

Have you fitted tyre inserts before? I put Tannus Armour in my previous bike and nearly killed myself getting them both in. Not sure I'll bother this time - I'd never be able to put an inner tube inside if I had a puncture, it'd be too fiddly to do on a trail.

That said, I worry about not having the protection. I heard Cushcore was harder than the Tannus as well.

I have fitted the Tubolight EVO HD inserts to mine, and they work great!
Installing was extremely easy — way easier than fitting PTN inserts to my gravel bike
I did one modification, though, and I added some holes to the insert so that the below-insert and above-insert chambers could equalize the air pressure. My reasoning was that on the other bikes where I installed inserts, there was always a problem with adding air or sealant as it needed to be pushed from below the insert to the main chamber. I saw some manufacturers are adding those holes so I did something similar to Tubolights.

 

[RJUK]

i've never fitted an insert, i watched every single installation video/tutorial on internet, i'm the wikipedia of the cushcore installation....i know it could be hard to fit, especially cushcore...but i'm up for the challenge (i might change my mind after a full weekend failing to do it).
If it could save the rim from a bad shot in the park, i want to try. (rear tire only)
I've got a mesh repair kit in case of puncture on trail, hopefully it will do the job

edit: btw, as others i experienced a lot of pedal strikes, but in my case, i think it comes with the shock not well dialed.
Remember when you add air pressure in the X2, keep the pump plugged, and slowly compress the shock on 30%(approx.) of the travel ten times, pressing on the saddle, to let the pressures equalize in the shock. Then check/adjust air pressure with the pump. Repeat until it's at the right pressure.
First ride, i set my shock at 200Psi before the first ride, it was 130 at the end of the ride...
Same, If you set your sag with your weight.

Report back once you've tried installing it! I predict some swearing! (I also watched a bunch of videos on installation!)

The hard bit is getting the final bead back onto the rim with the insert inside.

Good luck!

 

[RJUK]

I have fitted the Tubolight EVO HD inserts to mine, and they work great!
Installing was extremely easy — way easier than fitting PTN inserts to my gravel bike
I did one modification, though, and I added some holes to the insert so that the below-insert and above-insert chambers could equalize the air pressure. My reasoning was that on the other bikes where I installed inserts, there was always a problem with adding air or sealant as it needed to be pushed from below the insert to the main chamber. I saw some manufacturers are adding those holes so I did something similar to Tubolights.

View attachment 118648


View attachment 118649

How easy was it to get the tyre back on the rim with them inside? That's always the tricky bit. Even with the Tannus Armour inserts I had.

 

[Myalteregohamish]

Went out again yesterday, didn't start well,after about a minute of the 1st run i got a slash in the side wall of the rear tyre,instant flat,wouldn't seal,so had to put a tube in,but these things happen,there is a lot of flint type rock around on certain runs at my local.
Rest of the ride was great, bike is great to ride,very planted downhill,definitely inspires confidence, the Zeb & the Super deluxe Rct2 are very plush they feel a lot more supple than my fox set up on the Bronson, although newness will have a little effect on that.
All in all super happy that I decided on this bike it really is a superb machine.
It has developed an annoying carbon creak that I'll need to chase down,but that's often the case with carbon bikes.
I'm off to Chatel with the Bronson early July, so might leave it with my lbs that week to find the creak

I just purchased a torque n. The creaking started a couple rides after receiving mine it was the motor mount bolts. Highly recommend putting locktite blue on the bolts.

 

[Herder000]

Am starting to get buyers remorse. Had to regrease the headset as it was squeaky (never heard quite that noise before from a headset!). Then rode today, cut out 10-12 times in the space of an hour most times loss of power for 0.5 seconds then once for 10 seconds. Most of them while climbing but a couple on the flat. Bike never switched off though, on the 10 second cut out the controller started flashing red. Got home to find the error message below

 

[Obikaii]

I just purchased a torque n. The creaking started a couple rides after receiving mine it was the motor mount bolts. Highly recommend putting locktite blue on the bolts.

Thanks mate, my creak seems like it was the seat post, gave it a good dose of grease & no more noise,although I did Wd40 the crap out of anything else that might of been responsible,so time will tell.

 

[RJUK]

Thanks mate, my creak seems like it was the seat post, gave it a good dose of grease & no more noise,although I did Wd40 the crap out of anything else that might of been responsible,so time will tell.

Don't use WD40! It's not a lube! (Though it does contain a small amount of light oil.)

There are certainly better lubes to use though.

 

[Obikaii]

Don't use WD40! It's not a lube! (Though it does contain a small amount of light oil.)

There are certainly better lubes to use though.

I know,don't ever use it as a lube,just didn't have the time to strip,clean & re grease every possible bolt & contact point,I'm fairly sure it was the seatpost though,as you suggested.

 

[Jackwithoneye]

Report back once you've tried installing it! I predict some swearing! (I also watched a bunch of videos on installation!)

The hard bit is getting the final bead back onto the rim with the insert inside.

Good luck!

Tubeless and cushcore insert => DONE

It was actually pretty easy with the right technique, using the 100Km used Assegai and the DHRII.
I let the tires and the cushcore warming in the sun and assembled everything in less than an hour.
My only problem was adding the sealant, as mentionned by @hubertsk , the sealant propagation can be tricky, obstructed by the insert, and i should have done his technique (drilling the insert). Especially because i used 60mm mucoff valves (because of the magnet) which might not be as efficient as the provided 44mm cushcore valves for inserts when you're adding the sealant through the valve.

Concerning the bead in the rim, with the insert, when you roll tire with your hand, grabbing the insert in the same time, the tire fit easily.
I'm actually very surprised by the combo Maxxis(assegai&DHRII) with HX1700 rims, how super easy it was to fit the bead in the rim, using easyfit schwalbe mounting fluid (soapy water i guess...), i was able to make it with a simple pump, without having the usual "clank!".

 

[RJUK]

Tubeless and cushcore insert => DONE

It was actually pretty easy with the right technique, using the 100Km used Assegai and the DHRII.
I let the tires and the cushcore warming in the sun and assembled everything in less than an hour.
My only problem was adding the sealant, as mentionned by @hubertsk , the sealant propagation can be tricky, obstructed by the insert, and i should have done his technique (drilling the insert). Especially because i used 60mm mucoff valves (because of the magnet) which might not be as efficient as the provided 44mm cushcore valves for inserts when you're adding the sealant through the valve.

Concerning the bead in the rim, with the insert, when you roll tire with your hand, grabbing the insert in the same time, the tire fit easily.
I'm actually very surprised by the combo Maxxis(assegai&DHRII) with HX1700 rims, how super easy it was to fit the bead in the rim, using easyfit schwalbe mounting fluid (soapy water i guess...), i was able to make it with a simple pump, without having the usual "clank!".

Hmm. Well must be my bad luck then. I'm struggling to even get my tyre off the rim to fit just the valves! Albeit, I've not ridden mine yet.

 

[hubertsk]

Then rode today, cut out 10-12 times in the space of an hour most times loss of power for 0.5 seconds then once for 10 seconds. Most of them while climbing but a couple on the flat. Bike never switched off though, on the 10 second cut out the controller started flashing red.

@Herder000 any updates on this one? After my last ride, I reported the issue to Canyon, and I'm still waiting for a reply.
It takes forever for them to reply, and I'm getting frustrated by the bad customer support.

When I arrived from the last trip, the motor shut down, and I couldn't start it. I inspected the battery and the mount, and I know that the battery was latched properly. After re-inserting the battery, I was able to turn on the system.

I still see some play in the battery even when latched properly, which makes me wonder if the connector mounted in the downtube shouldn't be adjusted.
I'm not sure how to do it, as it's buried deep in the downtube and I cannot reach it by hand.

 

[RJUK]

@Herder000 any updates on this one? After my last ride, I reported the issue to Canyon, and I'm still waiting for a reply.
It takes forever for them to reply, and I'm getting frustrated by the bad customer support.

When I arrived from the last trip, the motor shut down, and I couldn't start it. I inspected the battery and the mount, and I know that the battery was latched properly. After re-inserting the battery, I was able to turn on the system.

I still see some play in the battery even when latched properly, which makes me wonder if the connector mounted in the downtube shouldn't be adjusted.
I'm not sure how to do it, as it's buried deep in the downtube and I cannot reach it by hand.

Have you tried talking to them on we chat? They reply pretty instantly then. Will need to be during normal working hours though.

 

[hubertsk]

Have you tried talking to them on we chat? They reply pretty instantly then. Will need to be during normal working hours though.

Yup, already tried that - no luck :/
Today I got an email that they're experiencing a high volume of support cases and I should expect a longer response time.

 

[RJUK]

Yup, already tried that - no luck :/
Today I got an email that they're experiencing a high volume of support cases and I should expect a longer response time.

View attachment 118905

Hmm, annoying. I feel your pain.

Please report back when you figure out what the issue was.