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I have a 2021 bike with cx4 motor and kiox display. I understand it is a difficlult sytem to pair 3rd party HR monitor etc with but the issue of when you stop during a ride while using the app on phone and then when you set off again it stops recording then starts a new route is frustrating...

Thinking of selling my Transit and going back to a car. While I like the Transit I won't be entering any events so no need for something large enough to sleep in. Ideally looking for something which is long enough to take 2 bikes inside with front wheel off and a fork mount arrangement so need...

Took new Overvolt AM 8.6 out for first time today. Pedalled about 100 feet and error code 503 appreared. Restarted but same thing, tried a few times with same result. Apart from error code Kiox also says contact dealer. Checked sensor and it seems ok approx 7mm from magnet on brake disc. My...

Bike / Product Year: 2019 Manufacturer: Focus Model: Jam2 6.9 Size Medium Asking Price: £1700 Location Glasgow Description For those who are not familiar with Focus Jam2 the Shimao powered version has built in 375 watt hour battery powering a full powered e8000 motor. Arguably ahead of its...

Hi 2 months after warranty expired experienced 4 instances or E010 on 5th instance motor would not restart. LBS have inspected it and confirmed it is torque sensor which according to them means a new motor. Bike has covered just under 1000 miles, only sees water when going through puddles as I...

Hi 2 months after warranty expired experienced 4 instances or E010 on 5th instance motor would not restart. LBS have inspected it and confirmed it is torque sensor which according to them means a new motor. Bike has covered just under 1000 miles, only sees water when going through puddles as I...

The standard 2019 Jam2 bars have zero rise and I am looking to fit some with 15-20mm rise and more backsweep. On looking I see the OE bars are drilled and there is a cable from the assistance levers running through the bars. Before I start pulling things apart is it fairly easy to remove this...

Was going to change the flat OE bars on the Jam to one with a bit more rise and sweep but the KS plastic dropper remote will not loosen. The captive nut just keeps spinning. I tried inserting 1mm spacers for grip and also applied some freeze spray to see if it would loosen. Any one changed...

Hi All The bike and motor are working fine but when I try to connect the etube app I get an error message. The app lets me connect via bluetooth but when I try to change anything the error message show. Unfortunately it does not say which wire is the possible culprit. I disconnected and...

Fed up with creaking noise from rear shock area, so today tried to fix it by removing shock mounting bolts clean and regrease. Sounds simple you say. Managed to remove top mount however when re-installing it now simply turns without tightening and the shock now barely moves. I may have stripped...

The warm weather has I think dried up whatever factory grease is in rear shock and suspension pivots. I have checked torque settings and all OK but recently developed squeak is driving me mad, also concerned in case any damage. Checked Focus website and cannot find out what grease they use, LBS...

What if any frame protection are people using on Jam2? Normally use generic helicopter tape on clockwork bike but discolours after 6-8 months. Looking at invisiframe but damm expensive if you get lbs to fit it.

Hi New Jam2 owner I have 2 rides on new Focus Jam 29.6. Firstly thanks to other owners for posting useful information regarding the bikes and motors. My first ride was basically a full discharge ride 20 miles 2500ft climbing mainly in factory default boost setting Using the unlocker app I toned...