Fazua Ride 60. Yay or Nay? Reliability Improved?

Considering a Ride 60 equipped bike (latest motor). How is the reliability these days? I know there were a lot of problems in the past but have they improved? Would you buy again?
My current bike is a Levo SL and the motor and electronics have given me some problems but nothing that left me without power out on the trails (so far, fingers crossed) which would be my biggest worry.

i heard a lot of motors get noisey.... no idea on percentages but a lot get swapped.

I have the Version 2.0 on mine, I've heard they are up to 4.0- No idea what the rolling updates are though
Mine has been very quiet since day 1- (Knock on wood), there are times when Im mashing that the motor gets loud
I do ride pretty much exclusively in Green(eco) and River(Blue)- Any time I hear the loud whine is when testing Pink (Rocket)

My theory is to put less strain on the motor by riding in the lower assist modes- No idea if this works on not

My stats from Trailforks
Rides
15
Distance
189 km
Climb
8,517 m
Descent
8,563 m
Moving Time
18h 10m

My mate returned his Heckler SL after a month, it went through 2 motors and 2 ring controllers. Both of his motors were the “newest” version 4s but they still failed for the same thing the original versions did. They get loud when they get hot and eventually implode.

Can’t comment on reliability, but spent a few hours riding a Pivot Shuttle with the Fazua motor. Power felt similar to Specilized SL, quieter than SL, much more drag with the motor off so the bike felt less like regular mtb to pedal. Controller is a nice concept but badly executed, felt cheap and sometimes didn’t respond.

I wouldn’t say it’s a motor upgrade from the Specilized SL (although the Shuttle SL was a brilliant bike). I’d be looking at a Whyte elyte with the Bosch motor if I was buying today.

Nervously watching this. No problems so far.... (Why did I say that?). A few hundred Km's in, endlessly filthy weather, new to the world of electricity, so probably pushing quite hard.

2 of my bikes, Transition Relay & Santa Cruz Skitch, have the Ride 60 and I have not had any issues whatsoever but I do not ride when it’s really wet out.

The motor on my Transition Relay would get loud and rattle under load, then the power would cut in and out. I only bought it a couple of months ago and it's currently out of service in the bike shop waiting for a replacement motor and battery. I figured that I'd get this taken care of before prime rising season starts here.

G-Sport said:

Considering a Ride 60 equipped bike (latest motor). How is the reliability these days? I know there were a lot of problems in the past but have they improved? Would you buy again?
My current bike is a Levo SL and the motor and electronics have given me some problems but nothing that left me without power out on the trails (so far, fingers crossed) which would be my biggest worry.

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Just received 1 of 2 Heckler SLs, so only have a few rides on it. It’s quieter than my Trek EXe and has way more power than my Orbea Rise—on the easy climbs where we have compared them side by side. Still just running the stock tuning modes, but that will probably change when I get on the bigger and steeper trails that I will use this thing for.

It connected to my Garmin Fénix 7 watch pretty easily. The FAZUA app is easy to use and has its own amount of riding data—like actual battery percentage (this also available on the watch). The led display is a little archaic looking but still functions fine. The ring controller feels loose but it has side functions that allow you to push it in which is why most people discuss its cheapness? The ring controller is metal so lets see how this goes further down the road.

It also has a bunch more range obviously the Trek and the Orbea without the fantasy, forthcoming, rumored range extender.

Obviously, I don’t really know reliability over the long haul yet, but I feel that in general Santa Cruz did a really good job creating and integrating this bike.

There are a ton of firmware updates to the FAZUA system as well. It’s currently up to number 9. It feels like they care about the system as a whole so I wouldn’t be surprised with more updates/accessories/tweaks coming in the future.

I’ll definitely circle back as I ride this over more varied terrain over the summer.

Hope this helps with your decision.

Natch said:

The motor on my Transition Relay would get loud and rattle under load, then the power would cut in and out. I only bought it a couple of months ago and it's currently out of service in the bike shop waiting for a replacement motor and battery. I figured that I'd get this taken care of before prime rising season starts here.

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Thanks everyone for the replies.
My worry is that they have been saying they have fixed the issues multiple times over the last couple of years. When I have test ridden one it has seemed nice, quieter and more powerful than my SL though with a slightly less natural power application. I also really liked the ring remote.

Dax said:

Can’t comment on reliability, but spent a few hours riding a Pivot Shuttle with the Fazua motor. Power felt similar to Specilized SL, quieter than SL, much more drag with the motor off so the bike felt less like regular mtb to pedal. Controller is a nice concept but badly executed, felt cheap and sometimes didn’t respond.

I wouldn’t say it’s a motor upgrade from the Specilized SL (although the Shuttle SL was a brilliant bike). I’d be looking at a Whyte elyte with the Bosch motor if I was buying today.

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The SX is the other option but I do wonder if it is better to go with a more mature product rather than something so new. Though obviously Bosch have a lot of other motors to draw on.

My motor ran quietly under light to moderate load but when I’d go up any pitch that required more oomph it sounded like a small freight train. “Chugga chugga chugga chugga chugga.”

G-Sport said:

The SX is the other option but I do wonder if it is better to go with a more mature product rather than something so new. Though obviously Bosch have a lot of other motors to draw on.

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Go ride some and see what you like. At the end of the day, the motor is a small part of the bike, there’s a lot more to how the bike rides. it

JayGoodrich said:

Just received 1 of 2 Heckler SLs, so only have a few rides on it. It’s quieter than my Trek EXe and has way more power than my Orbea Rise—on the easy climbs where we have compared them side by side. Still just running the stock tuning modes, but that will probably change when I get on the bigger and steeper trails that I will use this thing for.

It connected to my Garmin Fénix 7 watch pretty easily. The FAZUA app is easy to use and has its own amount of riding data—like actual battery percentage (this also available on the watch). The led display is a little archaic looking but still functions fine. The ring controller feels loose but it has side functions that allow you to push it in which is why most people discuss its cheapness? The ring controller is metal so lets see how this goes further down the road.

It also has a bunch more range obviously the Trek and the Orbea without the fantasy, forthcoming, rumored range extender.

Obviously, I don’t really know reliability over the long haul yet, but I feel that in general Santa Cruz did a really good job creating and integrating this bike.

There are a ton of firmware updates to the FAZUA system as well. It’s currently up to number 9. It feels like they care about the system as a whole so I wouldn’t be surprised with more updates/accessories/tweaks coming in the future.

I’ll definitely circle back as I ride this over more varied terrain over the summer.

Hope this helps with your decision.

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Hi. I have a EXE and want a bit more power but not a lot. I have riden the new Giant Trance but do you think the Fazua is a good upgrade.