The wheels are poorly suited for a Clydesdale (I am one)! This applies to the full range of Turbo Levos.
Notes here per the Comp:
How bad are Turbo Levo Comp stock wheels? I can't find any information about them on the internet. Just wondering if I need to immediately replace the stock wheels on the new bike (and sell the new pair of wheels for a few bucks) or give them a chance( with a risk of getting another pair of...
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My rear wheel is being warrantied. Three months and two weeks old. Spun the ring gear (rotor, ratchet ring) inside the hub shell. A new hub is being provided. A credit to the shop is being made to disassemble the original wheel and build a new one on the new hub.
FWIW, I have a custom wheel now. DT Swiss Hybrid hub and rim. A lot of steel. Heavier. More and beefier spokes. The warranty is nice, but having to walk out from a ride is bad experience. One can use zip ties and fasten the cassette to some number of spokes. Highlights the challenges of being a Clydesdale and riding "enthusiastically" on technical terrain and steeps.
A good shop, IMHO, would provide an upgraded wheelset from the outset. It seems DT Swiss is on the hook for the wheelset and not Specialized (per my '22 Gen 3 Comp). The original rear wheel has pawls too. That's silly for a serious Clydesdale. Rarely works out. Again, the warranty is nice, but who really wants to push, pull and/or carry their bike for potentially miles and miles (or kms and kms)!?