Reign E+ 2022

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mrandrewau said:
Sorry, maybe I am missing something. Is there a particular segment in the video that points to the problem? I thought you were just talking about the whirling sound from the electrical motor, but after watching the video again there may be something else, but I'm not sure if that's the wheel or something.
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Hey, I guess you are talking about my video nr. 2 from my post #1604 on page 54 right? Not sure we are talking about the same video, you cannot hear this noise in my first video post....It's a longer video and you can hear the noise clearly throughout the whole video. ✌
 
After watching the video from post 1604 on page 54, I believe we're not talking about that ''decoupling sound'' that is normal to me.

There is however an inconsistant noise coming from the motor on on top of the regular high pitch electric sound.

I believe that sound is not normal, but looks like it's not affecting the performance.

Mine is not doing it, only the high pitch electric sound is present.
 
Here are the vids I promised yesterday ✌》》》
》》》

1. Giant Reign E+1 Mode 1 Flat Motor Sound

2. Giant Reign E+1 Mode 3 Uphill Motor Sound

3. Giant Reign E+1 Mode 4 Uphill Motor Sound

Sorry for the cinematic director's cut phone quality video 😜✌
 
Redlemon said:
After watching the video from post 1604 on page 54, I believe we're not talking about that ''decoupling sound'' that is normal to me.

There is however an inconsistant noise coming from the motor on on top of the regular high pitch electric sound.

I believe that sound is not normal, but looks like it's not affecting the performance.

Mine is not doing it, only the high pitch electric sound is present.
Click to expand...
Not even in low gears(big cogs) under low pedal pressure?
 
@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do :-) Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....
 
trailaddict said:
@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do :) Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....
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Yep, slow, lite gear, asphalt, low pressure on pedals these are exactly the conditions where mine does this. You got confirmation from Giant that this is not an issue?
Do you also have the “decoupling" whirling sound?
Thanks
 
I don't remember hearing that noise, but on my next ride I'll try to reproduce it.

I just listened to some parts of your last 3 videos and the motor sounds pretty normal to me.

Maybe low speed combined to low gear can cause the sound or when having a crazy high cadence, but honestly when you have to focus on doing something specific to reproduce it, I don't think it's really an issue.

I think the Bosch/Shimano motor rattle is wayyy worse than this.
 
trailaddict said:
@Redlemon - I can reproduce this noise only when riding slow on Asphalt, having a lite gear and very little pressure on the pedal - something that I never do :) Per Giant this is by design and nothing to worry about.
For those who don't like it I suggest to either get used to it or buy another bike.....
Click to expand...
Like I said it's obviously the nature of the Beast to roar like that 😜✌
 
jeanmarc said:
You got confirmation from Giant that this is not an issue?
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Per Giant: "When the engine is running freely, i.e. without a force-locked decrease in engine power, the behavior shown occurs.
This can be counteracted by applying appropriate pressure to the pedal."

jeanmarc said:
Do you also have the “decoupling" whirling sound?
Click to expand...
Yes. Your Motor sounds perfectly fine to me.
 
Redlemon said:
I don't remember hearing that noise, but on my next ride I'll try to reproduce it.

I just listened to some parts of your last 3 videos and the motor sounds pretty normal to me.

Maybe low speed combined to low gear can cause the sound or when having a crazy high cadence, but honestly when you have to focus on doing something specific to reproduce it, I don't think it's really an issue.

I think the Bosch/Shimano motor rattle is wayyy worse than this.
Click to expand...
Like I said in a previous post it is silent uphill and under proper pedal pressure, only under the combo of next conditions(low gear flat terrain, light pressure on pedals) can I awaken the noise.

Those are conditions that I almost never ride so it's fine...will go to the LBS to make a remark in the service booklet in any case it worsens. Otherwise I am riding the bike on like it is.
 
sounds just like mine. i never thought it was abnormal, i just figured it's how high power wattage is delivered to the pedals by the motor, you know, an emtb sound. once i'm on singletrack i barely hear it anymore over the sound of the trail and my general sounds of glee as i make my way uphills with ease.
 
Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover
 
Gally said:
Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover
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Mine is snug at the top with only a little movement towards the bottom, nothing like that though.
 
Gally said:
Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover
Click to expand...

Loose or not you will still need similar hack to what I made. Search this thread for a solution. It will fix your squicking battery cover and water ingress at the same time.
 
Banksay said:
The 3m tape?
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3m mastic tape 2228. I don't know how's availability in Scotland though. Try ebay. There is an MTB product that is called "slapper tape" too. This is exactly the same thing but sold in nicer box and for 300% more money.
 
Donamici said:
Expect delivery delays in the UK people....

m.pinkbike.com

127 Giant eBikes Stolen from Container in England - Pinkbike

A lorry full of 2022 ebike models was broken into near London, England.
m.pinkbike.com m.pinkbike.com
Click to expand...

If they won't find these idiots who did that it would be pathetic. No box with a bike had GPS tracker? Also how they plan to put those bikes into circulation? They do have serial numbers don't they? Also it would be "quite" inefficient to dump the frames and sell the parts only. So I really hope that the police will move their buts (or buttocks because it's UK) and find these wonkers.
 
Gally said:
Has anyone had any issues with their battery cover, the left side of mine is kind of loose. The right ride is totally fine, sits tight and flush. Can hear this when out on the bike making a noise. Quite sure water is getting in here as well. Here's a video of it.

loose battery cover
Click to expand...
Had the same problem with my cover found there was a third small tab on the left side next to the two large ones. This small tab did not locate in its hole properly so pushing the cover out. On trying to bend it so it would slot into hole it broke off, since then it fits perfectly and with no visible water ingress of any sort. The fitting of the cover is one of my pet niggles as it is a bit fiddly but apart from the app issue is the only real small downer from what is a very good bike although i have had a new battery and charger under warranty all sorted quickly by the lbs.
 
emtbeast said:
Here are the vids I promised yesterday ✌》》》
》》》

1. Giant Reign E+1 Mode 1 Flat Motor Sound

2. Giant Reign E+1 Mode 3 Uphill Motor Sound

3. Giant Reign E+1 Mode 4 Uphill Motor Sound

Sorry for the cinematic director's cut phone quality video 😜✌
Click to expand...
I have this exact noise from my e+3. I didn't notice it at all when I was out alone or with friend on ebike but then when I cycled with a friend without an ebike, I was in mode 1 or 2, very low gear and spinning legs to climb and I noticed the noise a lot. I also thought something was wrong with my motor because i didn't notice the sound before. I was.gonna take the bike to the dealer but then I got covid, last day isolation tomorrow so I will bring it soon anyway for a checkover.
 
Alkers said:
I have this exact noise from my e+3. I didn't notice it at all when I was out alone or with friend on ebike but then when I cycled with a friend without an ebike, I was in mode 1 or 2, very low gear and spinning legs to climb and I noticed the noise a lot. I also thought something was wrong with my motor because i didn't notice the sound before. I was.gonna take the bike to the dealer but then I got covid, last day isolation tomorrow so I will bring it soon anyway for a checkover.
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You might want to check the previous posts about the noise, the consensus is that the noise is normal and there is also a post with a statement from Giant...where they basically tell you what you already know. ✌If your motor works ok and you mostly don't notice it...I think it's not worth it to go to the shop. If you think about it, you mostly probably don't use low gears on flat ground. If you have the noise when climbing then that's a different story...
 
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Oldcreaky said:
Had the same problem with my cover found there was a third small tab on the left side next to the two large ones. This small tab did not locate in its hole properly so pushing the cover out. On trying to bend it so it would slot into hole it broke off, since then it fits perfectly and with no visible water ingress of any sort. The fitting of the cover is one of my pet niggles as it is a bit fiddly but apart from the app issue is the only real small downer from what is a very good bike although i have had a new battery and charger under warranty all sorted quickly by the lbs.
Click to expand...

That's interesting to know, I'll take a closer look at the tabs. Love the bike but like you said this is the only part I'm not keen on, not the best design.
 
Buckle said:
Yamaha motors tend to be bomb proof, Nick sanders took an R1 round the world without a hiccup!
Click to expand...

i've just started to read about other bikes and problems on other areas of these forums and wondering what to expect from my Giant. the more i ride it, the more i appreciate it how good it is. i hope it lasts! what sort of longevity to you guys expect out of your bikes? i'm not talking brakes, tires, etc, i mean the motor and battery. how long do you think they should last?

i know a guy with an original Rocky Mountain powerplay Instinct, big heavy guy, hard and frequent rider, and his is still going strong, 4 years later. he has replaced the forks as he wore them right out and has had some issues with the motor, but all repaired and still going. he's passing the bike on to his ex wife and waiting for the new Altitude.

i hope for this kind of longevity from my Reign. it's going to see a lot of use this year, lots of lapping of the good trails that i rarely saw last year due to the heat and time required to get to the top.
 
emtbeast said:
Like I said in a previous post it is silent uphill and under proper pedal pressure, only under the combo of next conditions(low gear flat terrain, light pressure on pedals) can I awaken the noise.

Those are conditions that I almost never ride so it's fine...will go to the LBS to make a remark in the service booklet in any case it worsens. Otherwise I am riding the bike on like it is.
Click to expand...
It is just the clutch /decoupler coming in and out as it's over running the motor.
They all do this.
 
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