Weird bike number when connected to ride control app

[dee6567]

Hi
I have a couple of question marks where numbers are missing when I connect the ride control app. Has anyone had this before as am totally baffled and have tried everything uninstalling and re-installing app. Removing the battery, re-installing the battery and also tried a older version of the app and still have the same issue...any help would be appreciated..I have a Giant Explorer E+2 2020.

PIC ATTACHED

Thanks

 

[andyb2]

If everything else works, I don't think it's anything to be worried about (just the app using a different character encoding)

Does it change to the model of the bike once connected?

 

[dee6567]

If everything else works, I don't think it's anything to be worried about (just the app using a different character encoding)

Does it change to the model of the bike once connected?

It connects with no problem but at the end of the ride it does not give you the option to save the ride. Choice I either discard or resume. This is happening with a galaxy S20 ultra, so I tried with different android phones with the same result, tried with Apple phone and it connects with no problem and records the ride with correct info.
I think the problem is with Android phones.
It was fine until yesterday. I went for a short ride of 15 miles and when I got home and tried to end my ride on the app and the only 2 options I got were discard or resume.