I bought a new Rockshox Super Deluxe Ultimate, 2022 model with the new damper, to upgrade my bike (Giant Reign E+ 2).
I've never tried this before, it is the first time I buy a rear shock, so apologies if this shows ignorance or how rookie I'am
The shock, out of the box does not move at all, i.e. does not compress. It is stuck. It is in the unlocked position, but no matter how much force I apply with my hands, the shock does not compress at all.
Rockshox's manual does not mention anything about it.
Is it normal? Am I doing something wrong, before I send it back?
I've never tried this before, it is the first time I buy a rear shock, so apologies if this shows ignorance or how rookie I'am
The shock, out of the box does not move at all, i.e. does not compress. It is stuck. It is in the unlocked position, but no matter how much force I apply with my hands, the shock does not compress at all.
Rockshox's manual does not mention anything about it.
Is it normal? Am I doing something wrong, before I send it back?