Problem kiox 300

Vmigoliveira

New Member
May 21, 2023
1
0
Portugal
Hi. Last year I purchased a kiox 300, unfortunately I have only just received the ebike and installed it. It works fine with the following problems. On the screen it shows the word sample. It gives a random error 400001 and the iPhone does not recognize it as an active device.

The seller said it was 100% original. Can you help? Thanks.
IMG_9074.jpeg
IMG_9071.jpeg
 

Ark

Active member
Mar 8, 2023
429
357
Newcastle Upon Tyne
wonder what Sample Software is supposed to mean
Can you do a firmware update on kiox? maybe it's running some super old out of date version

seems batteries can have the same error even

could just mean it's a review sample or something not meant for resale though
 

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