Orbea Rise Range Extender installation and screws torque

[DanMcDan]

My extender arrived today. Just reading the instructions and noticed that it has different sizes cells than the internal battery?
18650 vs 21700 is this why the motor will pull from the external battery first?

 

[chrismechmaster]

Hi Dan

Where did you order your extender from ??

 

[DanMcDan]

mtbmonster when I ordered the bike, last week of January.

 

[Tonybro]

I have mine on order from mtbmonster too... June is estimated delivery...

 

[Bigkatoomer]

Ordered mine Feb 14th when I picked my M10 up from ebikeshop.co.uk in Farnham. Arrived a week ago. Very impressed with the quality of it all and sturdy holder. Just tightened it up with some threadlock, enough that it didn't slide up and down in the slots, and good to go.

I've no idea when I'll ever use it - I need my analogue mates to admit defeat and get an ebike too, so we can go further....

 

[chrismechmaster]

Hi guys
Finally got my extender today

just to confirm are you guys using washers and torque to 2nm for the cage

 

[b33k34]

I would recommend that. No washers underneath, one washer under the bolt.

I'd also use your own bolts as I don't trust the aluminium bolts Orbea provide. But watch the length of whatever you do use as the battery is underneath there somewhere!

 

[KuRi]

Exactly what chrismechmaster said. Not a single word to add

 

[chrismechmaster]

Thank you guys cheers

 

[jim0905]

Hi guys
Finally got my extender today

just to confirm are you guys using washers and torque to 2nm for the cage

Good news ??Still waiting on mine., 3 dates have passed, not got a new date, still showing as awaiting update. I've given up hope to be honest ?

 

[chrismechmaster]

Good news ??Still waiting on mine., 3 dates have passed, not got a new date, still showing as awaiting update. I've given up hope to be honest ?

Sprocket cycles have them in stock !!!
that where I got mine ordered yesterday lunchtime delivered DPD at lunch time today


I too had one on order with balfles bike (where I got my rise ) got fed up with there constant lies and dates passing like your Experiencing !!!
So cancel my order got a refund and got it next day from sprockets in less than 24 hours from order to delivery

Spoke to the guy there they have loads in stock ready for despatch too

 

[DanMcDan]

Man it is effing heavy

 

[jim0905]

Sprocket cycles have them in stock !!!
that where I got mine ordered yesterday lunchtime delivered DPD at lunch time today


I too had one on order with balfles bike (where I got my rise ) got fed up with there constant lies and dates passing like your Experiencing !!!
So cancel my order got a refund and got it next day from sprockets in less than 24 hours from order to delivery

Spoke to the guy there they have loads in stock ready for despatch too

Cheers for the heads up. Just ordered one

 

[RickBullotta]

Isn't the usual torque specification to tighten until it breaks, then back it off 1/2 turn?

 

[Andyzim]

Did anyone use the bolts which were already in the frame? Because my extender didn't come with bolts and the frame ones didn't seem long enough to even reach the threaded part once you put them through the cage.

 

[DanMcDan]

Did anyone use the bolts which were already in the frame? Because my extender didn't come with bolts and the frame ones didn't seem long enough to even reach the threaded part once you put them through the cage.

Yes I used the ones on the frame and the spacer in between the bolt and cage.

 

[b33k34]

Yes I used the ones on the frame and the spacer in between the bolt and cage.

That's how mine came from the dealer but it's not how shown in the blue paper (no washers at all) or in the updated drawing Orbea have sent some people (with a washer under the bolt head, above the cage).

 

[Steve G H]

Mine came today , used the bolts that were already in the frame . Instructions say to remove spacers , I didn't torque it I used my hands built in torque wrench , like I've done for years .

 

[jim0905]

First time using the extender today. I've connected it all up and turned my Garmin on and the range in the RS app shows the same as it always did without the extender. I'd have thought it would show a higher range available? Anyway I'm off for a ride now and see what happens

 

[KuRi]

Yes, it shows almost the double range, at least for me with the shimano display

 

[Steve G H]

Mine showed an extended range on my Garmin but not initially , it seemed to recalculate after a couple minutes riding .

 

[jim0905]

I'm out at the minute an dit doesn't seem to be drawing any power from the extender. I've done 6 mile and 900ft of ascent and battery level shows 80%. If I press the button on the extender it still has 4 bars

 

[Steve G H]

Have you tried removing and refitting the cable ?

 

[jim0905]

Have you tried removing and refitting the cable ?

Yeah a few times, turned round as well to se if made a difference. No change

 

[Steve G H]

Strange , mine used the extender first , did a 50 mile local , nothing too challenging , and when I disconnected the range extender I still had over 70% of main battery left

 

[Steve G H]

I'm sure you've done so already , but make sure the connector clicks in fully on the battery end , mine didn't and didn't connect initially

 

[jim0905]

I'm sure you've done so already , but make sure the connector clicks in fully on the battery end , mine didn't and didn't connect initially

All feels good connection wise, can't really push it in any harder/further to be honest. It's got me stumped has this one

 

[Steve G H]

Strange one that , I assume after your ride it's still showing the extender as fully charged ?

 

[jim0905]

Strange one that , I assume after your ride it's still showing the extender as fully charged ?

When I pressed the button it showed 4 bars, put it on charge and the 4th bar was flashing. 10 minutes later it was fully charged again though.

 

[jim0905]

Just reading the manual and it says if you plug the extender in while the bike is turned on then the bike will shut down and you will have to turn it back in again. This happens because the system needs to reboot to recognise the extender as part of the power supply.
So, thought I'd give that a go and see what happened. Well the bike didn't shut down so it's definitely not even registering that the extenders getting plugged in. Faulty connection cable maybe?