janh
New Member
Hi all , I have received my new Neuron:On 2020 model. Besides the known issue with the wrongful mileage I also notice the motor is making a lot more noise compared to the 2019 model. Since I have the two bike I can easily compare. Any one with the same issue/remark? Local Canyon service point said it could be due to changes made in the motor (more torque output). I did not read anything on motor updates on the new Neuron which could lead to a significant increase in motor noise. Looking forward to hear if any one else experienced the same.