New Motor Failed

[Monkey Dog]

Had my new E8000 motor fitted. I fully charged the battery for my first commute. The system wouldn't turn on, totally dead.
It was fine before charging.
The bike's currently back at the shop
Any ideas?

 

[JP-NZ]

Any ideas?

Buy a Bosch?

 

[Monkey Dog]

Buy a Bosch?

Well that's useful

 

[irie]

Well that's useful

You may not like it, but it's good advice.

 

[InRustWeTrust]

the shimano e8000 motor is, after all, one of the oldest emtb motors so it is quite unupdated and the technology has progressed quite a lot on motors since then.

some tips regarding your problem is to clean the connector where you plug in the battery and check that the battery is firmly attached. I would also check when you have a new engine that all the cables are in place properly

 

[rod9301]

Hard to believe that technology changes so much in electric motors that have been in use for week over a hundred years.

Maybe better protection against elements.

But efficiency, power, no.

 

[Zimmerframe]

Had my new E8000 motor fitted. I fully charged the battery for my first commute. The system wouldn't turn on, totally dead.
It was fine before charging.
The bike's currently back at the shop
Any ideas?

I'd check all the connections (as mentioned). Some of the shimano ones sort of click in and aren't always seated correctly and the ones on the battery mount might not have been re-connected correctly also.

Is there a remote power on button, check this for charge too if you have one, there's some threads somewhere on it.

Some of the batteries have a remote start button you can poke through a hole in the frame and get the bike to power on that way.

I guess if it's at the shop already though, there's not much you can do.

 

[Stihldog]

Hard to believe that technology changes so much in electric motors that have been in use for week over a hundred years.

Maybe better protection against elements.

But efficiency, power, no.

Our little brains haven’t developed a method to eliminate friction and stop elements from interfering. Maybe next century.

 

[Peaky Rider]

Buy a Bosch?

Buy a Bosch! Mines just gone tits up after thirty months and less than 3000 miles. Following a trend set by three of my mates who all experienced similar.
I have had similar with two E8000.
They're all shite as far as reliability is concerned in a wet climate but at least Bosch are super loving with their warranties.

 

[Mrj35]

Connections likely. Check for any dust or debris at connections or any loose wire etc.

 

[Mr-EPIC-3]

The dreaded electrical issues, as most riders here have told you check all of the connection, clean and re-seat all connections. Use this to clean connections "CRC Electronic Cleaner, Quick Dry for Sensitive Electronics"