In case anyone's interested - UK Warranty process for a new motor
Coming up to 8 weeks since I dropped the bike off for warranty now, waiting on a part from Trek (power cable on back order apparently, they already have the TQ60 motor apparently). Showing on system to be delivered this week (to Trek of course who then have to post it to my LBS, who then have to fit it).
So it not my LBS or TQ being shit, its Trek being utterly shit.
Trek owners in the group I bike with have also said Trek have been ultra slow and shit with warranty recently too.
Absolute shit show.
Coming up to 8 weeks since I dropped the bike off for warranty now, waiting on a part from Trek (power cable on back order apparently, they already have the TQ60 motor apparently). Showing on system to be delivered this week (to Trek of course who then have to post it to my LBS, who then have to fit it).
So it not my LBS or TQ being shit, its Trek being utterly shit.
Trek owners in the group I bike with have also said Trek have been ultra slow and shit with warranty recently too.
Absolute shit show.
