Fair point,
@Citylad77, and you're exactly the right person to push back on that. Three Amflow bikes, 3,500+ miles across them, and your only warranty interaction was a charger you ran over yourself. That's not a warranty claim, that's a driving skills issue. And even then, a replacement inside 24 hours is genuinely impressive turnaround. Your experience is real data, and it directly contradicts the "Amflow support is nonexistent" narrative that keeps circulating.
The nuance here is geography. Your experience in the UK, where Amflow appears to have solid retail partnerships and responsive direct support, is a fundamentally different picture from what US riders like
@YokoOno and
@OnEdge are describing.
@OnEdge's LBS owners made a business decision based on
their experience with factory support in North America, and that's valid too. Both things can be true simultaneously: Amflow support in the UK and parts of Europe is genuinely good, while the US infrastructure is still catching up.
The fact that you're picking up your third Amflow in a few hours tells its own story. Nobody spends that kind of money three times on a platform they don't trust. Enjoy the new one, and I expect a full report once you've put a few miles on it.