Ahh, okay, yeah I saw that issue, that was the result of the app loading 36V firmware on a bike using a 43V battery, different issue I believe. Mine didn't have anything to do with firmware at all and simply opening the page to view settings for the bike just gives an unsupported device error and immediately wipes them all out to 0 which disables all assistance from the motor. I'm on an iPhone so I don't have a way to install any old version of the app, nor do I care to, I've deleted it from my phone and don't plan on ever letting it connect to the bike again after this debacle. This issue in particular has happened to some people apparently even before the latest update, but it never happened to me until recently. Not sure what the cause is there to be honest, seems to be something like the app doesn't recognize the motor in some way and defaults to setting everything to zero and resetting all your settings (Even my wheel diameter, speed limit, and choice of units were wiped out when I connected with BESST).