the answer to my question to Bosch or my bike is also for home/work traffic...because in the Netherlands it still rains every day
Rutger, We're sorry to hear about your problems. However, this problem does not occur often and Bosch does use a rubber ring on the bearing to seal the shaft. Our components are splash-proof and therefore not intended for driving in heavy rain. We recommend that you have your ebike regularly serviced and checked for possible missing seals. then these problems will no longer occur as long as the eBike is used responsibly, of course. We will have to refer you to your nearest Bosch dealer. This can help you with this.. Here you will find the link to your nearest Bosch dealer: EN: Een dealer zoeken - eBike-informatie, advies en proefritten zoeken BE: Een dealer zoeken – eBike-informatie en proefritten zoeken We wish you a very nice day! If you have any further questions, we are always here to help. Kind regards, Daniel Vanackere Your Bosch eBike Team
I'm going to send Bosch mail number 3 now