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that isn’t normal . I’d suggest send to ebike motor centre if you are in the uk, or equivalent in the US. i wouldn’t be too worried, my last fix for sprag clutch was £106 posted back to me although obviously no guarantee yours is the same issue ( sounds like it)

servicing my fork had a large effect for me recently!

Yes I have one after I kept breaking deluxes. It's been faultless.

Went a few months ago. Its pretty good fun. Nearly all sand so does well in the rain too. there are a string of straight jumps/gaps to practice on and a few more challenging lines. Good for a few hours but you wouldnt spend all day there. I'd go to the summit and then head to the downhill...

@ Tone461 - Im not seeing anything like that

I have SRAM AXS Eagle on a 2024 kenevo. The B tension screw keeps winding out every few rides. Not just a bit, all the way out, the jockey wheels hit the cassette! I took it out, cleaned it with a wire brush and made everything clean, blue loctited it, and adjusted it and put a dot of...

I use gaitors for the bit inbetween boots and trousers. Works well. https://www.millets.co.uk/products/trekmates-glenmore-gore-tex-gaiters-black-326443?variant=56194597355868&srsltid=AfmBOor1bOFOlsB655zGsi5Ae52kDT9ikI7wcRCLc5OjeQizpODKepqR_VQ

not sure about gen3 mine is gen2 and its under the shock

You havent stated which bike you have. Assuming levo, there are 3 cable clips under the shock, take the shock off and loosen these. push the cable from the lever end and pull the cable from around the shock area. You then have to edge the post up an inch or so at a time, repeating this...

So what is fedex's view on this? Is there insurance/compensation for damage? has a claim been put in?

you need to take the shock off, loosen the cable clamps, and then push the cable from the handle bar end, whilst gently lifting the post out of the tube. Last week I had to resort to using long nose pliers on the cable outer around the shock area though.

I disagree, this is a suggested response to the issue the shop have presented. By all means check with the shop first before doing it. Is it really realistic to expect the owner to rip off the wrap etc and send the whole bike back unnecessarily?

order a 2nd bike exactly the same, from the same dealer. Swap the forks, and send the new bike back complete with damaged fork.

getting the above message ?

I'd like to test this please? Planning on a lot of riding over coming weeks as I'm currently out of work as of tomorrow :) A weather history would be good. Surrey needs a good few days to dry out, some parts are better than others. I currently do this in my head by checking weather...

This is good advice. I use dry brush, wet cloth. I also use a wet vac to remove dust. This method doesnt really do the paint much good, but its that or the bearings. The chain and cassette gets a good clean however. Also check this out Frequently Asked Questions & Answers - eBike Motor...

That would make 1st harder. I am on a 36, and I think 34 might be the sweet spot. You'll need a modified chain guide. If you arent derestricted I can't see how you would ever need a 38.

I'd recommend XT with a 34 or 36 front chainring. Smoother shifting, quieter, and needs a lot less adjustment

I've done the same and bought the kit. Used several pieces so far. You are pretty much stuffed without it if you break something doing some maintenance etc otherwise.

try berkshire cycles