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Just after starting a ride this week (Kenevo Gen1) my motor started cutting in and out. After a trying a few things like reboot, disconnect and reconnect battery, clean the speed sensor & magnet I noticed that the handlebar remote had stopped working - all was fine for the first 15 minutes of...

I'm having difficulty obtaining Rockshox spares in the UK. Most bike shops I've visited locally just said they can't get them and one said that Zyrofisher (UK distributor) are going to even stop supplying service kits as they want to encourage dealers to send forks/shocks to their SRAM Tech...

Hi all, Kenevo 2019 Comp model I wonder if someone else has had this. According to the user manual: "At 10% battery charge remaining, the system will start to reduce the amount of support. At 1%, the system switches off the motor support." However, mine switched off support with 16% left...

I noticed the chain ring on my 200 miles from new Creo SL had some play. On closer examination the chain ring carrier retaining clip didn't seem properly located in the groove but the retaining bolt was tightened to torque spec. I removed the chain ring spider completely, refitted the clip and...

Just fitted a new chain and I'm experiencing a little bit of "drag" from the chain leaving the chain ring. Ring was brand new with the previous chain and chain was replaced when 0.5% worn. I normally get 3 chains to a chain ring so it's a bit surprising. I'm reluctant to fit a new chaing ring as...

Hi, I'm after one of the round blanking plugs that go into the spare/light ports on the Brose motor on a Specialized Kenevo. I only need one - it's a long story! Specialized UK and all the dealers I've contacted don't have any. Has anyone got one spare I could buy? Cheers Brian

Hi Rockshox Yari - Charger Damper RC service without vice blocks According to the SRAM service manual you need to clamp the damper assembly in RockShox Charger RC/RL Vise Blocks to undo the top cap but these are £50. Has anyone used an alternative method? Cheers Brian

Hi, I'm having a problem with my 2019 Kenevo Comp handlebar remote. It will only switch up modes i.e. from eco to trail to turbo even when either the minus (-) or plus(+) button is used. I have to use the minus (-) button on the battery itself to get it to change down modes. How can I check if...

When I plug in the charger the charger LED is green, indicating fully charged instead of the usual red. I think that whilst charging the battery LEDS normally illuminate during charging (or maybe when just starting - cant remember!) but they don't light at all. When the battery is plugged into...

Can anyone help me with this. Where can I find a diagram or instructions describing how to dis-assemble the rear wheel hub. I think I may have a grumbling wheel bearing but want to dis-assemble to confirm.

Torque settings for the brake caliper mounting bolts are missing from the Kenevo owners manual. Where do you find the torque settings for those?

Hi all, just got myself a Specialized Kenevo Comp 2019 and I'm loving it! Best way to get in more downhills for the same effort! Cheers Bri

Hi all, anyone experiencing accelrated chain wear with Specialized Kenevo Comp 2019 model? - I measured the chain with a Park Tool Chain Checker CC-3.2 and it's possible to push the tool into the chain links on the 0.5 side (not the 0.75), normally between 0.5 & 0.75 is when I'd replace my road...