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Hi, I am finding that my motor has a high pitched whine when applying assistance, typically at a high-ish cadence. Anyone else got a noisy PX3 motor?

Hi, (Re-posted and updated as couldn’t edit the previous ad) Bought this in May last year. It covered 1200km and then needed complete warranty replacement of electrics (motor, wiring and handlebar controller) due to switching off during rides and then not switching on. It went back to Giant...

Nothing too exciting here but I thought I’d give my 625 battery a test today as out with my mates on their non-ebikes. Dropped assistance setting 1 and 2 to 50% and 125% respectively. Rode 44km and had 68% battery remaining. I did a few blasts up hill on the 125% setting but 95% of the...

Hi, Bought this in May last year. It covered 1200km and then needed complete warranty replacement of electrics (motor, wiring and handlebar controller) due to switching off during rides and then not switching on. It went back to Giant and was back within three weeks. Since then it has covered...

Went out yesterday for the first time in ages. Prepped the bike and set off all excited about getting out again after 3 weeks of feeling knackered after COVID hit following a ski trip to France late Jan. Was having a wail of a time until it hit a muddy trail which needed a lot of pedal effort...

Hi, I’ve had a 2020 Trance E+ and now a 2021 Trance X which have been pretty much flawless until today. My 2020 did a UK winter last year without issue. My 2021 has had a few “sudden off” issues which were sorted by reseating the battery catch/lock thingy. Haven’t ridden for 5-6 weeks. Put...

Hi, Googled but can’t find an answer. When I have the rear brake applied there is still slight movement of the wheel. I had this years ago but can’t for the life of me remember what is was or how I rectified it. Assistance appreciated [emoji1303]

I bought this late May 2020. It has covered 2300 trouble free kilometres and has plenty of superficial marks on the frame etc. Its been cleaned after every ride and kept in a heated shed.....I say heated shed as its a shed with a heater in it [emoji1787] You get about 40-45km a charge from...

Hi, I am toying with the idea of an additional 625w battery for my 2020 Trance E+ 1 Pro. Has anyone done this already and is there a definite 25% increase in range form the 500w? Cheers Hodgy

My rides are between 15 and 30 miles and I almost always ride out from home vs driving somewhere. I pack: Spare inner tube, 4 air canisters with valve attachment, spare chain link, spare tubeless valve, 4 tyre levers, tubeless and normal puncture repair kit, parktool, 4 zip ties and a spare...

Gears weren’t indexed so whilst trying to remedy I decided I’d have a look at how hard it would be to replace the whole cable as it’s not moving smoothly. Need to take off the “motor impact protection” casing. Wow. A) the mud collected was about 500g B) the cables looked “shoved in” rather...

Hi, I have a 2020 Trance E+1 Pro. At first I was getting 40-50 miles from a charge when being frugal with the power and 30-40 when not. Now I seem to get 30-40 when being frugal which isn’t ideal as I ride 20-25 miles and can’t get 2 rides out of a charge. What range do you get from your...

Hi, my name is Mark and I live just outside Reading. Been mountain biking for 15 years on various bikes, mainly Trek. Started BMXing back in t’day. My current non-e is a Cannondale FSI 2 Carbon. I ride bridle ways mainly and it is very hilly where I live so it’s a varied terrain. I have...