Magura 7S fail (Calipers) on Amflow PL Carbon Pro after only 5 months!

EMTB PRO
25% off e*thirteen, Peaty’s & more with PRO
Member-only deals from e*thirteen, Peaty’s, PEMBREE and Magicshine · ad-free browsing · PRO badge · Living Intelligence Reports
See the deals →
From £1.99/month
I would change this to ‘shouldn’t buy a bike online if you have no mechanical competence or common sense’
"no common sense"....really...wow! some folks are absolutely insulting / brutal on this channel...Sad to see that we get this type of response. Although, I will accept the "very little mechanical experience" ...I cannot deny that part. That's why I rely on good people (Eric E) that have the experience I lack...In corporation / life that's what you do...you surround yourself with folks that have experience / strengths where you personally don't ...Anyways...thanks to all the others for bringing their positive attitudes and proposed solutions.
 
I also have owned my PL Carbon Pro for about 6 months. I have over 7,000 miles on my bike and zero issues with leaks on my Magura brakes. I’ve had other issues with the MT7 but nothing that would be considered a defect or warranty. In your case this is something better off dealing with Magura directly because under normal riding conditions seals shouldn’t start leaking like that.
I think the other blogger said it right... first shop who did the blead could have made this worse...
 
Likewise MT4/5 myself never seen anything that concerned me with Magura until recently putting a pair of MT7 on my eeb, there are a few reports of people experiencing the hose crimp to the banjo leaking including myself (remedied with a banjo kit, Magura themselves sell these now BTW since latest Gustav at least) awkwardly such a small amount only identified after a few rides - bike & MT7 new lucky to notice on a dusty ride.

Never had a piston seal issue in five years including running Shigura and sintered aftermarket pads. The lever syringe used should be the one with the vent hole, if the last person to bleed wanted to massage a 4pot in a haste then without a bleed block in its possible the piston broke from its seal and got damaged pushed back in with grit…
I think you hit it on the head and are right... first shop who did the blead probably didn't know what they were doing and made it worse...
 
I'm wondering if it sat somewhere for months before you got it. MT's can get sticky pistons from sitting for extended periods. Anyway, I'm sure Magura will take good care of you. I'm certain of it.
So, I did ride it pretty much within 1 week of getting it. I think it's possibly the shop that worked on it first time (after the brake fail) exacerbated the situation by doing the blead on the back the wrong way (?), but I can't prove it. Now mind you the brakes had already failed...so bottom line I really don't know ...I just need to repair those...
 
I understand, but Amflow's unwillingness to help is where the customer service falls apart...there is NO customer service and no help from them...just saying the customer is responsible for dealing with it...that's where they FAIL as a company.

Anyways, I have gotten the manufacturing date / sell date / sales purchase number and will now embark on the process of running after Magura... I will post any new developments / resolution (hopefully) when i have it.
Ahhhh amflow is what happens when you buy chineseium!
The amflow bubble will burst soon enough,dont get me wrong,the dji motors are a great bit of kit,but the frame is dull looking,and only two bland colours,i also wonder why a lot of sites like e bay are swamped with them,even the latest models are up for sale with little mileage,id stick with a brand that has good aftercare if you want a dji motor,there are lots of decent manufacturers to choose from.
 
Did your bike arrive with bleed-blocks securely installed? I suspect that the piston’s popped out during transport and were hastily pushed back into place. The “O” ring around the piston (s) may have been damaged or reinstalled incorrectly.

In 6+ years I’ve never had a leak issue with my MT7’s. However, they seem to need more lever bleeds than other brands. Trapped air appears from nowhere and for no reason on these MT7s.

Recently, a friends rear magura brakes completely failed on his newish Trek Rail Gen5. The local Bike Shop installed them but didn’t go through the proper full bleed procedure. The amount of air trapped in the system was unbelievable.

Magura MT’s are good brakes. They need more attention but the power, feel, and modulation is to my liking.

There are bleed blocks available (3D Printed) for cleaning and extending each individual piston. There’s a procedure for that also.

Don’t transport and remove your wheels without the bleed stops inplace. A couple of accidental pumps of your levers can happen. That’d be a bad day. 😭
 
Is there any risk someone has put DoT fluid in those brakes? Magura have their own mineral oil that is distinctly blue and the leaked fluid doesn't look blue (though it could still be mineral oil)
Indeed I suspect you maybe onto something there, dot fluid will ruin the seals fairly quickly too. Difficult to tell from the tiny bit in the image but to the eye the blue tinge is generally visible even with a tiny film, the op can probably see one way or other, or there's always the dot fluid taste... [Cross posted]

That being said, I've been running magura MTs in various guises across multiple bikes since they came out. I've had a few issues but if I hadn't had in that time frame would be more of a surprise.

I've had two leaks at the lever, no obvious cause, warrantied by magura (UK) without a blink.

Two leaks at the caliper, both absolutely my fault, one I'd been on a euro hire bike for about two weeks, got home went to bleed the brakes I knew were dodgy before I'd gone, and promptly connected to the front lever and the rear caliper. The seals went with a pop. Magura warrantied that too, even with a mea culpa.

The other leak I've had at the caliper was similar to the OP. Traced to worn pads and rotor, the piston was over extending under braking then didn't retract and leaked/borked the seals. Was an easy home fix but looked exactly like the OPs fault.
(No I've not watched the video/random download off the internet)
 
Indeed I suspect you maybe onto something there, dot fluid will ruin the seals fairly quickly too. Difficult to tell from the tiny bit in the image but to the eye the blue tinge is generally visible even with a tiny film, the op can probably see one way or other, or there's always the dot fluid taste... [Cross posted]

That being said, I've been running magura MTs in various guises across multiple bikes since they came out. I've had a few issues but if I hadn't had in that time frame would be more of a surprise.

I've had two leaks at the lever, no obvious cause, warrantied by magura (UK) without a blink.

Two leaks at the caliper, both absolutely my fault, one I'd been on a euro hire bike for about two weeks, got home went to bleed the brakes I knew were dodgy before I'd gone, and promptly connected to the front lever and the rear caliper. The seals went with a pop. Magura warrantied that too, even with a mea culpa.

The other leak I've had at the caliper was similar to the OP. Traced to worn pads and rotor, the piston was over extending under braking then didn't retract and leaked/borked the seals. Was an easy home fix but looked exactly like the OPs fault.
(No I've not watched the video/random download off the internet)
I have videos also ...zipped..not sure if you watched those as well
 
When is the last time you bought a new car or truck and had ANY issue the first year and were told to deal with parts manufacture. Amflow is kicking the can down the road at your expense.
When you buy an RV and the microwave quits the RV manufacturer almost always directs you to the make of the microwave or whatever the component is.

I’m not saying what Amflow is doing is right. They would be much better off helping owners to build a good customer service base. Their new M2 bike is using Magura, so you would think Amflow would have some pull with them to get the situation rectified.

I have bled my brakes and the original fluid was Magura (blue) royal blood.
 
When you buy an RV and the microwave quits the RV manufacturer almost always directs you to the make of the microwave or whatever the component is.

I’m not saying what Amflow is doing is right. They would be much better off helping owners to build a good customer service base. Their new M2 bike is using Magura, so you would think Amflow would have some pull with them to get the situation rectified.

I have bled my brakes and the original fluid was Magura (blue) royal blood.
If you're in the US and bought a direct-to-consumer (online) bike, you still have solid repair options. Most local bike shops will work on almost anything—except cheap department store bikes—even if they don't sell your specific brand. If your bike has parts from major brands like SRAM, Shimano, or Magura, any shop that is an authorized dealer for those companies can usually handle the warranty claims for you during a repair.

The catch: If a proprietary (am flow ) frame part fails, you will likely have to contact the online brand directly to get replacement parts shipped to you (unless your local shop happens to be an authorized dealer for that specific brand).
 
A bit of the off topic, recently I have done some TRANSALP and from group of 10 bikers only Magura brakes were causing problems, many problems.
Shimano brakes were bulletproof.

My conclusion is to consider some other brakes than Magura.
 
A bit of the off topic, recently I have done some TRANSALP and from group of 10 bikers only Magura brakes were causing problems, many problems.
Shimano brakes were bulletproof.

My conclusion is to consider some other brakes than Magura.
Like HOPE Tech...lol...I guess I would need to invest $300 front and $300 back...+ install cost
I appreciate everyone's feedback...I contacted Magura and I am sure they will help me. I will provide update next week to this thread.

=====================

For those who don't like the fact that I tagged this thread with #Amflow...I did it to highlight the lack of customer service from the N.A Amflow team (I guess they are in Racine WI?? - Phone number seems to indicate that).

They left me on my own... high and dry...The closest Amflow reseller /dealer is in Oklahoma City (300 miles away from Lubbock TX)...They are saying, and I quote, "Well just take the bike to them"... wtf!!!???

I contacted this shop - and shout out to them - they told me they would take care of me; but also confirmed that they would have to go through the same steps as me (call Amflow, then Magura etc.). They were VERY surprised that Amflow would not just crush this immediately and send me a new set of front and back Maguras - just to keep the good reputation of the overall Amflow brand and help out...They were astonished that Amflow would not do that as their cost is literally nothing (due to their buying power)....and they were also surprised that Amflow would not protect (at all cost) the perception of good customer service / their reputation...since that is way more important than some stupid pair of brakes.

Anyways that's it ...this is my last post ... I obviously didn't think that a multimillion-dollar company backed by a 4+ billion-dollar drone company would be like this.

Sorry if I sound a bit pissed off....probably due to not being able to release the work / life pressure.

Thanks community for your understanding ands support!
 
In my experience with bikes in the US, let's say your Fox fork has an issue, you don't call the bike manufacturer, you call Fox. And you can take the bike to any bike shop that will support Fox. I don't see why it would be any different with brakes, components, tires, etc.
 
Like HOPE Tech...lol...I guess I would need to invest $300 front and $300 back...+ install cost
I appreciate everyone's feedback...I contacted Magura and I am sure they will help me. I will provide update next week to this thread.

=====================

For those who don't like the fact that I tagged this thread with #Amflow...I did it to highlight the lack of customer service from the N.A Amflow team (I guess they are in Racine WI?? - Phone number seems to indicate that).

They left me on my own... high and dry...The closest Amflow reseller /dealer is in Oklahoma City (300 miles away from Lubbock TX)...They are saying, and I quote, "Well just take the bike to them"... wtf!!!???

I contacted this shop - and shout out to them - they told me they would take care of me; but also confirmed that they would have to go through the same steps as me (call Amflow, then Magura etc.). They were VERY surprised that Amflow would not just crush this immediately and send me a new set of front and back Maguras - just to keep the good reputation of the overall Amflow brand and help out...They were astonished that Amflow would not do that as their cost is literally nothing (due to their buying power)....and they were also surprised that Amflow would not protect (at all cost) the perception of good customer service / their reputation...since that is way more important than some stupid pair of brakes.

Anyways that's it ...this is my last post ... I obviously didn't think that a multimillion-dollar company backed by a 4+ billion-dollar drone company would be like this.

Sorry if I sound a bit pissed off....probably due to not being able to release the work / life pressure.

Thanks community for your understanding ands support!
If you’re having lever problems after getting the MT7 seals/calipers replaced…
Just fit Shimano XT/Deore servowave levers they are reasonably cheap as spares lever only, using the existing Magura 2.2 hoses terminate using a Magura barb and Shimano BH59/90 brass olive. This voids your warranty on both, but that only serves the MT7 levers realistically anyway.
Use Shimano fluid as I already mentioned not once, Ive seen a caliper/seal issue like this even using Shimano fluid. Unless caliper/pads were incorrectly fitted and binding to a smoking hot state heat transfer is quite minimal from pad to caliper after heavy braking for usual trail use (not dragged…)
I get perfect gap and bite point with MT4/5 and MT7 running MDP-P, so be careful bleeding and use blocks not only for bleeding, but centralised caliper to disc alignment. Cheaper than Hope if you’re considering DOT4 or 600USD system get Hayes Dominion…
 
Sorry if I sound a bit pissed off....probably due to not being able to release the work / life pressure.
Whilst it would be great to just have a dealer, deal with all your EMTB needs. That isn't the world today. So if you want to retain your sanity, what people on this forum and Amflow are telling you, is to take this directly to Magura. It will get fixed faster doing this, and you'll be out riding again quicker, relieving that pressure.

I have the same EMTB as you, and the same brakes. My Amflow dealer is 30 mins away. But if I was in the same situation, my process of dealing with this would be to ring my dealer, and if they said take it directly to Magura Australia. I would just do that and not stress. Who knows. Magura might refer me to a bike shop closer than my Amflow Dealer.

The only thing I would add is this. I knew Amflow was a new Chinese EMTB supplier, mostly dealing with customers with online support. After test riding the PL Carbon Pro, I definitely wanted one, but I realised that support may not be quite as forthcoming as what I'm used to. So I bought a spare bottom of the range enduro EMTB for AUD$4700 from a bike store I could walk to.

Now I understand not everyone wants to spend that on a spare EMTB. But if riding is so important to you, and causes grief, if you cannot ride for an extended period. Then it would be worth it. It certainly was for me.

You could also just buy an EMTB from a really well supported supplier in the US like Specialized. But then you'll pay more for the same spec, and you would have been better off just buying the bike you wanted, and a spare.

I always have and always will run a spare EMTB. Riding is just that important to my mental and physical health. So this is just a suggestion, as EMTBs will break down over their lifetime, and it can take time to get spares and get them fixed.

Whilst I realise you were mostly venting here. I hope this helps you find solutions, rather than get stressed. :)
 
Like HOPE Tech...lol...I guess I would need to invest $300 front and $300 back...+ install cost
I appreciate everyone's feedback...I contacted Magura and I am sure they will help me. I will provide update next week to this thread.

=====================

For those who don't like the fact that I tagged this thread with #Amflow...I did it to highlight the lack of customer service from the N.A Amflow team (I guess they are in Racine WI?? - Phone number seems to indicate that).

They left me on my own... high and dry...The closest Amflow reseller /dealer is in Oklahoma City (300 miles away from Lubbock TX)...They are saying, and I quote, "Well just take the bike to them"... wtf!!!???

I contacted this shop - and shout out to them - they told me they would take care of me; but also confirmed that they would have to go through the same steps as me (call Amflow, then Magura etc.). They were VERY surprised that Amflow would not just crush this immediately and send me a new set of front and back Maguras - just to keep the good reputation of the overall Amflow brand and help out...They were astonished that Amflow would not do that as their cost is literally nothing (due to their buying power)....and they were also surprised that Amflow would not protect (at all cost) the perception of good customer service / their reputation...since that is way more important than some stupid pair of brakes.

Anyways that's it ...this is my last post ... I obviously didn't think that a multimillion-dollar company backed by a 4+ billion-dollar drone company would be like this.

Sorry if I sound a bit pissed off....probably due to not being able to release the work / life pressure.

Thanks community for your understanding ands support!
Hey, just down the road from you with a Teewing Force and MT7s. I'm in several large MTB groups here doing multiple rides per week - some up to like 50 riders. I am the only one with Maguras. I have put them on three bikes (2 emtb and 1 analog mtb). No shop carrys their parts nor can help much. Magura will respond to my first email but when they ask for a receipt and I send them my eBay receipt that's pretty much the last I hear from them. So no friends to help, no help from the manufacturer, none.

Fortuneatly YT to the rescue. And I have been able to fix - on my own - all the MT7 maladies. Which almost always start with air the system and the required hyper technical bleed process.

I watched your videos and like another fellow mentioned - that leaking pot has come out at some point in its life. It just has. As you know the calipers are one piece and not meant to be serviced. I know folks will re-ring them and whatnot but I have not tried.

Best advice is just buy a new one online and install. Try to fix the original and keep it as the spare you will eventually need.

And all that corporate good will stuff you were going on about has long ago ended with these bike companies. I'm just happy if I can get a tech guy on the phone in emergencies.

I don’t really have anything good to say about Magura brakes or the company except I will put them on my next bike because they are all I know and I can fix them - plus I have spares now and plenty of parts/pads/fluid etc.

I have thought about switching ecosystems and moving to the brand most riders around me have and it ain't Hope or TRP.
 
Here is a zip file
ZIP file? I'm surprised @Rob Rides EMTB allows ZIP files on a public forum. He might want to revisit this decision. Opening up random ZIP files you find on a public forum is like engaging in unprotected sex at the gay bath house in the 1980's. Sensible people just don't do it. A simple alternative would be to upload the video to YouTube, make it private, and share the link here on the forum.
 
I understand, but Amflow's unwillingness to help is where the customer service falls apart...there is NO customer service and no help from them...just saying the customer is responsible for dealing with it...that's where they FAIL as a company.

You are correct. That's why I'm of the opinion that it's always best to find a legitimate bike dealer in your area that deals in a brand that has legitimate operations in your region. If you have problems, you can go to the bike dealer for help, or you can get on the phone to talk to the manufacturer. This should be a cautionary tale for those who want to jump on the Avinox bandwagon. Who you gonna call when things blow up?

Luckily for you, @Mephistoles1976, Magura is a well-established company. Going to them directly might be your only recourse. You might try having your bike store handle it. Many bike stores have relationships with lots of manufacturers. Good luck.
 
only thing I would add is this. I knew Amflow was a new Chinese EMTB supplier, mostly dealing with customers with online support. After test riding the PL Carbon Pro, I definit

ZIP file? I'm surprised @Rob Rides EMTB allows ZIP files on a public forum. He might want to revisit this decision. Opening up random ZIP files you find on a public forum is like engaging in unprotected sex at the gay bath house in the 1980's. Sensible people just don't do it. A simple alternative would be to upload the video to YouTube, make it private, and share the link here on the forum.
It's just the 2 videos. If Rob (moderators) feels it's a breach of the rules he can certainly delete the thread. I wasn't allowed to upload videos, but I was allowed to upload a zip files file (lol)...so I kind of made it happen by leveraging that way... no intention to break the rules...just get the community to evaluate the findings on those Magura brake issues.
 
Great news ! Magura (of course) stepped up

Shout out to Matt @ Magura!!

================================

We will get two complete MT7 brakes shipped to you with a call tag to get your brakes back for inspection.
Matt Taylor

IT Manager / Global Sales Account Manager
+1 618 395 2200-241
618 863 1056
[email protected]

www.magura.com | www.magurausa‑shop.com

MAGURA USA Corp
724 W Clem Street | 62450 Olney | United States
 
Great news ! Magura (of course) stepped up

Shout out to Matt @ Magura!!

================================

We will get two complete MT7 brakes shipped to you with a call tag to get your brakes back for inspection.
Matt Taylor

IT Manager / Global Sales Account Manager
+1 618 395 2200-241
618 863 1056
[email protected]

www.magura.com | www.magurausa‑shop.com

MAGURA USA Corp
724 W Clem Street | 62450 Olney | United States

Matt is awesome. He does a lot of great tech videos also.
 
In my experience with bikes in the US, let's say your Fox fork has an issue, you don't call the bike manufacturer, you call Fox. And you can take the bike to any bike shop that will support Fox. I don't see why it would be any different with brakes, components, tires, etc.

100%

This is how it works in the US... there's no 2 year consumer protection, retailer must guarantee product, etc... like in the EU. Warranties come from the manufacturers and there's no guarantee/warranty provided by retailers. Now, if they [retailer] sell certain manufacture's products, they can be liable to facilitate warranty claims as part of their contract for sales/distribution.

Bike manufacturers ONLY warranty the products they produce, i.e. frame, linkage, hardware, or any in-house components. Typically with brakes, suspension, and drivetrain you must deal with the 3rd party (Shimano, SRAM, Fox, RS, etc...). If that 3rd party denies a claim or whatever, the retailer is under no obligation to make you whole or fix your bike. They may, depending on your relationship and if they value future sales, good grace. On top of which, often the shop will still charge the consumer labor cost to replace/swap components, shipping and/or time dealing with warranties.

OP,

Your best and fastest means will be to contact Magura directly and submit a claim. You can try going through the shop/retailer you purchased said bike from.

*edit*
Sounds like Magura is taking care of things... I feel for you OP, there have been times I felt "burned" by manufacturers not stepping up or offering sub-par service or making me jump through hoops. It's striking, because some are SO easy to deal with and really go above and beyond.
 
Great news ! Magura (of course) stepped up

Shout out to Matt @ Magura!!

================================

We will get two complete MT7 brakes shipped to you with a call tag to get your brakes back for inspection.
Matt Taylor

IT Manager / Global Sales Account Manager
+1 618 395 2200-241
618 863 1056
[email protected]

www.magura.com | www.magurausa‑shop.com

MAGURA USA Corp
724 W Clem Street | 62450 Olney | United States
If you're planning to do the install yourself, let us know. You can probably reuse the brake hose for the rear brake, but you'll need to do a full bleed. That will be MUCH easier than pulling the new hose through, although you'll need to trim a couple mm on the lever end to put a new olive and barb on. For the front, you'll just need to cut the hose to length, attach a new barb/olive, and reassemble (as long as you don't accidentally pull the lever with the hose cut - DON'T DO THAT!).
 
They confirmed it was mineral oil...but not the "blue" stuff
Fyi. I did bleed my Magura MT7 today for the first time and found by surprise brown liquid when removing the bleeding screw from the rear calipers. Can not tell if the shop did bleed the system with different liquid when doing first (mandatory) service at 300km - for that I had no complaint for the brakes and they did not mention to have done anything special. Front break was fine = blue.

Starting to bleed rear brake:

IMG_9846.webp


Opening screw rear calipers:

IMG_9847.webp


Brown fluid coming from the system:

IMG_9848.webp
 
Fyi. I did bleed my Magura MT7 today for the first time and found by surprise brown liquid when removing the bleeding screw from the rear calipers. Can not tell if the shop did bleed the system with different liquid when doing first (mandatory) service at 300km - for that I had no complaint for the brakes and they did not mention to have done anything special. Front break was fine = blue.

Starting to bleed rear brake:

View attachment 188303

Opening screw rear calipers:

View attachment 188304

Brown fluid coming from the system:

View attachment 188305
Yeah, the fluid in the last photo is old and contaminated. It should always look like the fluid in the first photo.
 
Yeah, the fluid in the last photo is old and contaminated. It should always look like the fluid in the first photo.
Coffee!? Even the new SRAM mineral oil by Epic bleed is green I think! Never seen oil that colour from Magura caliper internals. Shimano caliper sometimes black from seals or grey from shaving material from banjo thread (fluted banjo screws)
 
Keep reading
    Browse all

    Similar Threads

    Free account
    Join 42,574
    eMTB riders
    One tap. No forms. Fewer ads.
    or sign up with email
    Back
    Top