Recent content by FOG

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    Are they really that unreliable?

    I have moaned on here before about my dead E8000 but I must give some praise to Madison the UK Shimano importer. My lbs is a Shimano service centre and they contacted Madison which resulted in me getting an assisted purchase for a new motor. Ok it wasn't free but it was much cheaper than buying...
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    EO10 but no fault in the diagnostic.

    After my last post, I finally managed to get my E8000 to the LBS for a diagnostic. This revealed nothing wrong! Apart, of course, from the fact it doesn't work. Has anybody else had this lack of an actual diagnosis from the diagnostic? Does Torque Sensor failure even show up? Or is official...
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    Suing Shimano?

    Thanks Richy, this is becoming more encouraging. The only downside is that mines a Vitus bought from CRC. If I take it to a LBS will Madison recognise the warranty claim? Any way I'll try, it's booked in next week for a full diagnostic and will then contact Madison and see what they say.
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    Suing Shimano?

    Not done that , I suppose because I thought I was too far out of warranty. However your experience seems hopeful so I will give it a go! Thanks
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    Suing Shimano?

    Under consumer legislation articles have to be of 'satisfavtory quality'. Durability is one aspect recognised as contributing to being satisfactory. I don't think it has anything to do with conditions of sale. However what constitutes durability is a very grey area. I just wondered if it had...
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    Suing Shimano?

    Has anybody tried suing Shimano in the UK under the 'fit for purpose' legislation? Surely the large number of failed motors sold fall under these rules. If Shimano had to reimburse customers regardless of warranty they might make more of an effort. Similarly has anybody contacted Trading...
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    Article Is the Shimano EP8 a bad motor?

    My E8000 has just gone EO10 after 31/2 years and 2500 miles so well out of warranty. Has anybody in the UK tried suing Shimano under the 'not fit for purpose' legislation? Surely the experience of so many Shimano owners falls exactly in this remit. If Shimano were legally forced to reimburse...
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    Anybody in the UK bought a Shimano motor from Germany?

    My E8000 has finally gone EO10/WO13 after 31/2 years so am looking for anew motor. Madison want mid £900ishfor a replacement but eBay has them for £200 less from Germany. Are there any complications to doing this? Are they a direct replacement? No weird firmware issues? Same question about...
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    So, what's going to happen when e-MTB batteries start dying? Specialized wants over a $1k for a battery.

    The real dilemma is, is it worth spending big bucks on a new battery for an older motor? My Shimano battery seems to be losing charge but the motor is also showing signs of decrepitude. I really don't want to shell out £500ish and then who knows how much for a new motor for a four year old bike...
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    WO 13 weirdness?

    My E8000 has started with a new annoying foible. Every now and then usually on a slow climb it starts to hesitate and WO13 flashes across the screen. Rapidly it grinds to a halt with EO 10 showing. Turning off doesn't do anything but leave it for ten mins and all is well again. WO13 is...
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    Wheel magnet compatibility?

    Okay, i will answer my own question. My LBS couldn't answer my query either but a helpful staff member found a magnet that was labelled 'Yamaha' for £8 . I thought I might as well give it a go and sure enough it works fine. Presumably most wheel magnets ARE compatible.
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    Wheel magnet compatibility?

    Are the E8000 wheel magnets compatible with any other manufacturers? I need one for a spare rear wheel and can't find a Shimano one locally. I can get one from Bikester but that will take at least 10 days and I was hoping to use it this weekend
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    E Sentier dropper cable problem

    I wanted to replace my Brand X dropper lever with something better so thought I would replace inner and outer cable while I was at it. Had a real struggle getting the seatpost out because the cable seemed trapped by the motor. Eventually I dropped the motor a little which gave me enough room to...
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    E 8000 switch problem

    Thanks for the assistance, this is probably something that is going to reoccur so I think the different type of switch is going to be the answer
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    E 8000 switch problem

    After being left for a while when I was away my Assist level switch no longer works properly. The levers move reluctantly and don't return. I tried to disassemble the switch body but was defeated by the weird three pont screws. Has anybody managed to rescue a graunchy switch or shall I justgive...
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