Thanks for all of your helpful information Bearing Man, and do you attribute the amount of problematic Brose motors to the popularity of the Specialized brand and quantity of e-bikes sold or does this water intrusion problem occur on other manufacturers motors on a similarly proportional basis? Just wondering if other motor brands have done a better job of sealing the crank bearing and if so, why can't Specialized?
First, I would like to remind everyone that there are thousands of people out there, happily riding around on all sorts of bikes with Brose motors in them. Most main stream ebike motors are very well made and very good quality and they ALL have an Achilles heel. (well some have more Achilles heels than others!)
There are a few things we need to get our heads around first. The ebike market is huge, and most ebikes around the world are road/commuter bikes, not mountain bikes. Commuter bikes are the bikes that these motors were all originally designed for.
Also, Specialized DO NOT make the motor, nor do they have any say what so ever in how it's designed. Believe me when I tell you, Specialized work extremely hard putting all these concerns to Brose.
When the manufacturing industry began to fit ebike motors into Mountain bikes (and this is the same for all motor manufacturers) I honestly don't believe the motor manufacturers were prepared for the type of life their motors were going to be introduced to.
People with road bikes don't tend to pressure wash them, they don't tend to wash them very often full stop, they don't tend to ride them through deep puddles, rivers and streams, they don't ride for hundreds of miles along dusty fire trails, or suffer pedal strikes, etc. etc.
For example, I overhaul all sorts of different motors for many of the couriers who are out there doing 10,000 miles + a year on an ebike! These are only used on road and most are near perfect when I see them once out of warranty, normally after 20 to 30K.
So, back to the original question: There is no doubt Specialized have a relatively large following and although they are sublime bikes with outstanding handling and looks, part of their successes is down to the Brose motor.
A couple of years ago, everyone with a Bosch motor was upset because they were failing every 5 minutes due to water ingress! So, they heard about this extra quiet, good handling, nice looking bike with a Brose motor in it. No bad things could be read about this motor because Brose had not long been put into mountain bikes, so there were not really enough to start making headlines on the forums. So, disillusioned with Bosch, many started buying Specialized. Low and behold, motor failures started to happen!. And now it's really just a numbers game, people with Bosch motors have learnt to keep them dryer, special aftermarket seals and covers are available for the bearings and the new 2020 motors are getting there so complaints on forums are coming down.
The same will happen with Brose. Their new motor cases are now treated so they won't rot away, they have introduced a slightly stronger belt, the right hand crankshaft bearing now has a seal cover, the wiring plugs are better, the crankshaft bearings now have rubber seals on the inside, (although once water has entered the bearing its game over anyway? A rubber seal on the inside just increases the friction!).
Exactly the same thing has happened with Shimano, everyone said they are the best motor ever, never break down, water proof bla, bla! We get asked to repair more Shimano motors in relation to the numbers out there, than Brose even!
It's frustrating for us as customers, I get that, it's exactly why I started Performance Line Bearings in the first place! But for large corporations to change or bring out a new product, the effort is mind boggling. And to be fair, I am guessing most of you are pretty happy with the way you have been treated by Specialized because even though this motor is not their design, they take a lot of expense on the chin and generally bend over backwards to keep their customers happy.
Conclusion:
Most ebike motors are not water resistant.
Some ebike motors are better than others but I don't like to say which or why on an open forum.
Ride your bike and enjoy it.
If it's out of warranty, keep an eye on it and get it fixed at the first sign of trouble.
If the worst comes to the worst, we will do our best to get you going again without having to buy a new motor.