@nv70 is in SwedenIt should be free, but I could name several Spesh dealers that charge for warranty work if you didn’t buy the bike from them.
It is, as far as I know, a global warranty
This is certainly my experience with specialized.I was told “if a bike shop wants to sell specialized bikes they HAVE to carry out warranty work labour free whether the bike was bought from them or not” !
I just had experience with this. Had a Levo at a local Specialized store and they charged me labor and a warranty filling charge to diagnose and repair my faulty battery. I contacted Specialized and they said that no dealer can charge labor or parts for a warranty repair. Specialized sent and email to this dealer and they refunded me. This was in the USA.I was told “if a bike shop wants to sell specialized bikes they HAVE to carry out warranty work labour free whether the bike was bought from them or not” !
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