Warranty transfer when selling a bike - what's possible, what's not?

[Tetsugaku]

Hi All - just sold a Haibike Flyon to someone local - the bike shop I got it from a year ago is being prickly about transferring any warranty details. I'm not sure where we stand with regard to the standard consumer rights, and the manufacturer warranty. I know the vast majority of retail establishments don't understand consumer rights, but I thought if anyone would know, you guys would.

Huge thanks!

 

[yorkshire89]

Haibike don't allow you to transfer the warranty? From google...

WARRANTY DETAILS
This warranty only applies to the original retail purchaser and is not transferable. ... Haibike Bicycles' liability under this limited warranty shall never exceed the amount of the original purchase.

Haibike Warranty | Haibike

Haibike Warranty

www.haibikeusa.com

.

Can you just agree with the new owner that you will help him out with warranty issues (acting as if you still own the bike)?

 

[Tetsugaku]

I think thats the best thing to do to be honest, it was a cash thing and the bike shop are being awkward (again) - anything Haibike says I would put in the bin

 

[MitchF]

Haibike don't allow you to transfer the warranty? From google...

WARRANTY DETAILS
This warranty only applies to the original retail purchaser and is not transferable. ... Haibike Bicycles' liability under this limited warranty shall never exceed the amount of the original purchase.

Haibike Warranty | Haibike

Haibike Warranty

www.haibikeusa.com

.

Can you just agree with the new owner that you will help him out with warranty issues (acting as if you still own the bike)?

That’s what I got from the first owner of my lads Cube ??

 

[levity]

Global Warranty Policy

support.specialized.com

 

[Doomanic]

Haibike don't allow you to transfer the warranty? From google...

WARRANTY DETAILS
This warranty only applies to the original retail purchaser and is not transferable. ... Haibike Bicycles' liability under this limited warranty shall never exceed the amount of the original purchase.

Haibike Warranty | Haibike

Haibike Warranty

www.haibikeusa.com

.

Can you just agree with the new owner that you will help him out with warranty issues (acting as if you still own the bike)?

That's from the USA site so may be different to the EU or UK warranty.

UK warranty details here;

Warranty

Read all about Haibike's warranty terms and instructions on how to make a claim.

www.haibike.com

INCLUSIONS:

• Covers the original purchaser only.

Exclusions include stunt riding. Seems a bit off considering who their main ambassador is...

 

[Jardoon]

I bought a 6 month cube 160 hpc and the kiox stopped working after a month took it to local cube dealer they asked for original proof of purchase with the original owner emailed my and they replaced it under warranty and said they will cover the bike till warranty ends happy days ???

 

[STATO]

Amazes me people pay so much for second hand ebikes given the lack of warrenty and the falibility of motors and electronics. You can be lucky, but just as likely you could be paying through your nose for a basic fault.

 

[Mikerb]

To be clear, the warranty terms are set by the manufacturer and the warranty is with the manufacturer not the shop you bought it from. The shop can facilitate warranty claims assuming they are one of the manufacturers named dealers. Invariably the warranty is not transferable to subsequent owners and also limited to specific parts of the bike whilst other branded ( Shiman/SRAM etc) items have their own warranties. So I do not blame the shop for declining.

 

[Eddy Current]

Warrantys applies over the product not over the owner. No matter what any brand says. Lawsuit is easy win, but ... you get in all that shitty process

 

[Doomanic]

Good luck with that...

 

[Mikerb]

To be clear, the warranty terms are set by the manufacturer and the warranty is with the manufacturer not the shop you bought it from. The shop can facilitate warranty claims assuming they are one of the manufacturers named dealers. Invariably the warranty is not transferable to subsequent owners and also limited to specific parts of the bike whilst other branded ( Shiman/SRAM etc) items have their own warranties. So I do not blame the shop for declining.

Warrantys applies over the product not over the owner. No matter what any brand says. Lawsuit is easy win, but ... you get in all that shitty process

You are conflating whatever consumer law applies in any country with a manufacturers warranty. In some jurisdictions, certain products must include some set period of warranty, but in general a warranty can be set however the manufacturer deems practical, and that warranty is between the purchaser and the manufacturer.......often facilitated by the manufacturer's retail outlet. Your consumer rights are between you and the retailer and are invariably tested by "fit for purpose" assessment and are also time limited. Other legal rights include raising a civil suit against the seller., for example, if you buy from an individual rather than a retailer.