Fuel EXe Trek Central App Elevation Data

[RRBM]

For the last month I don’t get any elevation data on the dashboard on app while riding, seems to be stuck on my home elevation, its not an iPhone problem as elevation still shows on compass.
I don’t want to reinstall app as you lose all the history of your past rides.

 

[Pedro1664]

Is it Trek or Bosch issues? Since last update I have lots of odd things going on.... Waiting for an update to hopefully fix all the bugs

 

[RRBM]

Is it Trek or Bosch issues? Since last update I have lots of odd things going on.... Waiting for an update to hopefully fix all the bugs

Thanks Pedro I’ve a Fuel exe so not Bosch related, I’m going to delete the Oceana map and reinstall it , I wondering if it gets its stats from the map maybe?

 

[Pjaz]

I have the same issue on my Fuel exe, Trek Central iphone app. March 6 ride tracked elevation, anything after has not. I had a similar issue occur on my Rail (Bosch Flow) last year and the solution was to turn Location Services to always on. The Trek Central app Location Services do not have the always on option, so interested if a solution is found as well.

 

[RRBM]

I deleted the local maps today closed the app, opened the app and downloaded them again but still no elevation data, the funny thing is when I upload the rides to Strava I get elevation details there, got me scratching my head, it doesn’t make sense, unless the elevation data there comes from the maps Strava uses, hopefully some guru will be able
To tell us

 

[RRBM]

Hi, have had response from Trek and they are aware of the issue and are working on a fix with the app developer, should be fixed in the next update, as previously posted if you upload your rides to Strava or Kamoot you will see you elevation data.

 

[Pjaz]

Appreciate the follow-up

 

[Canyon Shawn]

I have the same problem. My 9.7 got an update yesterday and I still have the problem.

 

[RRBM]

It seems that it’s an issue in the Trek Central app and as they advised me should be fixed with the next update of the app. When that will be who knows????

 

[Canyon Shawn]

Mine always worked, up until a few days ago.