Levo Gen 3 sudden Shutdown in Micro Tune

[slowlifter]

My Levo offers a new feature. Using Microtune the support suddenly ends and the TCU changes into the off mode. After pressing "+" it changes to "Eco" and the motor supports again. There is no failure report within in the app. My retailer tries to sort this out at the moment with Specialized. Perhaps anybody on the board knows this problem? At the moment it is just annoying but depending on the trail profile a sudden loss of power can be quit risky. Tomorrow i will try to stay in the normal modes, just to be sure that it is only related to Microtune.

 

[SteveRS]

Have you tried doing a factory reset? I believe you hold down the + and - buttons simultaneously to access this menu.

 

[slowlifter]

I did a Standard Rest, 20 sec + and - Button, no change. With Factory Reset what does in Addition change?

 

[SteveRS]

I did a Standard Rest, 20 sec + and - Button, no change. With Factory Reset what does in Addition change?

I’m not sure, I thought it was worth mentioning though.

 

[slowlifter]

Short Update

it also happens in Smart Mode and the regular mode.

No news from Specialized. Leaving to the Alps on the 22.06., in this moments i wish i was able to ride a push bike with my knee.

 

[Scancian]

Hi,

I also have had the same issue. I went to the dealer and tell them. The guy said that the bike needed an update. In fact I could not update OTA with the Mission Control app and the dealer did it in the store. Unfortunately the update didn’t solve the issue but now It only happens when the bike is stopped and I try to restart again. Just to times in a week in 4 rides so I will wait to come back to the dealer a few weeks just to see how the problem evolves.

 

[slowlifter]

My dealer told me NOW that a Cable is defect

 

[Scancian]

My dealer told me NOW that a Cable is defect

Did he told you what cable is?

 

[slowlifter]

i am not sure. he will change it on tuesday. I will ask him.

 

[Scancian]

i am not sure. he will change it on tuesday. I will ask him.

Thanks it will be very helpful.

 

[Scancian]

i am not sure. he will change it on tuesday. I will ask him.

Hi slowlifter,

Have the dealer changed the cable? Let me know which cabe is to speak with mine in order to fix it.

Thanks a lot and enjoy in the Alps

 

[slowlifter]

Hi slowlifter,

Have the dealer changed the cable? Let me know which cabe is to speak with mine in order to fix it.

Thanks a lot and enjoy in the Alps

He changed the motor cable. Hope the problem is fixed now.

first Alps trip this year, i am excited

 

[Scancian]

Thanks. Enjoy a lot the trip and the rides.

This cable goes from Mastermind to the motor?

 

[Scancian]

Hi slowlifter,

I expect you have enjoyed your trip to the Alps. Is Everything ok after the motor cable was changed?

I still have to go to my dealer to try to change it.

 

[HDC]

Hello, was the issue fixed then ?