Mario Antony
Active member
Canyon released the Strive :ON mid 2023, developed in conjuction witg World Cup DH winner Fabien Barrel.
Full carbon frame, Bosch system - the first for Canyon, since until then, only Shimano System was used on their ebike MTB line, and a modern and up to date geometry.
The bikes started being shipped by late May 2023, and a few months later, the first users started having problems with the Bosch System:
Bikes would turn off, in the trails.
Since only some users were being affected, upon a poll in Facebook, it was informed that 20% of the Strives :ON had problems with the closing latch, leading to unwanted battery movements, and play in the latch, resulting on the bike shutting down.
Unfortenatly, as time passed, quickly it's found that's not 20%, but rather ALL will have this issue, meaning that depending on the usage, the problem will occur sooner or later.
Presently, CANYON response to such problem, is the replacement of the latch everytime it occurs, all under warranty.
Well... and now what?
I do believe there are enough knowledge, to work on a solution.
For those that would like to work and reach a possible solution for such problem, I though about posting this, and it would be a platform, for some kind of brainstorm.
No need to make fun of some of the solutions, and any hack is more than welcome.
Personally I prefer to look for solutions, and not focus on the problems.
Canyon response until now is promises of a new latch, but no results are shown...
If the post don't have any reply, we can close it.
Full carbon frame, Bosch system - the first for Canyon, since until then, only Shimano System was used on their ebike MTB line, and a modern and up to date geometry.
The bikes started being shipped by late May 2023, and a few months later, the first users started having problems with the Bosch System:
Bikes would turn off, in the trails.
Since only some users were being affected, upon a poll in Facebook, it was informed that 20% of the Strives :ON had problems with the closing latch, leading to unwanted battery movements, and play in the latch, resulting on the bike shutting down.
Unfortenatly, as time passed, quickly it's found that's not 20%, but rather ALL will have this issue, meaning that depending on the usage, the problem will occur sooner or later.
Presently, CANYON response to such problem, is the replacement of the latch everytime it occurs, all under warranty.
Well... and now what?
I do believe there are enough knowledge, to work on a solution.
For those that would like to work and reach a possible solution for such problem, I though about posting this, and it would be a platform, for some kind of brainstorm.
No need to make fun of some of the solutions, and any hack is more than welcome.
Personally I prefer to look for solutions, and not focus on the problems.
Canyon response until now is promises of a new latch, but no results are shown...
If the post don't have any reply, we can close it.
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